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I'm glad there was a restaurant available. But I'm used to having a free buffet offered. There wasn't a free buffet.
Close to airport with free shuttle every half hour Booked a king size bed with whirlpool. I didn't read the fine print that said if available which meant I didn't get the whirlpool.
Several pillow cases were scented with perfume. Pillow cases had not been changed? Bed sheets??
Staff was friendly and responsive. Room seemed clean. Staff gave wrong information about the hotel's shuttle. After waiting for more than 45 min for a shuttle that I was told would be 15 min., I ended up having to waste time and $$ to pay for an Uber driver. No complimentary breakfast.
Everything was wonderful. Fresh fruit and cookies were much appreciated when we came into the lobby. Staff were so friendly and efficient, The room was very nice and quiet. Couldn't get a second nights stay.
I thought they had a complimentary breakfast, they didn't I got charged 12.99, I wasn't happy about that !
Convenient location from airport or to downtown San Francisco. Excellent conveniences such as a business center, workout room, laundry facilities, and accessible room availability. They had multiple areas for business travelers to sit and work. They have their own restaurant on site so dinner and a full breakfast was offered at a very reasonable price. The staff was very friendly and accommodating. I was very impressed when I received an email to confirm our reservation and it offered me other things that I might need, for example extra towels, blankets and even a quiet room. The only reason I didn't 5 star the hotel was because the beds were definitely full size and not queen and they were very soft and a bit lumpy. Additionally, their pillows were also very mushy and not firm enough to support your neck. Other than that it is a very nice place to stay. Full size beds instead of queen, soft lumpy beds and mushy pillows that were not firm enough to support neck.
The staff were super friendly and helpful, the hotel was really convenient to downtown SF(18 minutes away), and with an amazing view! Hotel room was clean and comfy! It was definitely worth it for the price paid. There was no complimentary breakfast, had to pay for it. But otherwise everything was great!
Clean room and polite staff. No pool.
Freundliche Mitarbeiter, Lage nähe Flughafen SFO, Preis-Leistungsverhältnis Badewanne zu klein :)
O.k. für stop-over Flug. Airportshuttelservice alle 30 min. Gute Sushibar.
Gute Lage am Flughafen, trotzdem ruhig, guter Ausgangspunkt für San Francisco Tour, 20min von Downtown entfernt, sehr freundliches Personal
Die hervoragende Internetanbindung der Zimmer und der WLan-Bereiche. Beste Lage zwischen Stadt und Flughafen. Booking.com und das Hotel arbeiten schnell und gut.
Die Lage zum Airport und zur Stadt San Francisco sowie die Verkehrsanbindung an die 101 Richtung Norden sind gut. Das Zimmer war sehr geräumig und hatte die zugesicherten Eigenschaften. Positiv war der kostenfreie Parkplatz vor unter hinter dem Hotel. Meine Buchung über Booking war nicht im System als ich ankam und ich musste daher nach ein paar Stunden nochmal wiederkommen. Ein Teil meiner Buchungswünsche wurden leider nicht berücksichtigt (oberes Stockwerk, Bay View). Das Zimmer lag zum stark befahrenen Highway 101 und es war daher ziemlich laut. Das Hotel war scheinbar für Kongresse beliebt, deren Teilnehmer die "besseren" Zimmer bekamen. Mit der Sauberkeit stand es am Ankunftstag leider nicht zum Besten, da auf dem Bett im Bad (Dusche und Waschbecken) schwarze Haare herumlagen.
Everything was OK except for 2 things (see below). 1) The wired Internet connection didn't work. The wireless connection didn't work either. The customer service (responsible for the connection) could not help and offered to fix it later but I didn't have time for that. 2) The toilet got jammed easily.
Close to see my daughter at SFO state university
It was a very nice room, comfortable, clean, and plenty of room. The shower/toilet area was also separated from the sink, which allowed each of us to get ready without over crowding the bathroom It was a touch on the expensive side for a 3-star hotel, but it was also World Series weekend so all prices were elevated
It was great staying at Hampton Inn. The staffs were really friendly and nice.
All features of a high end motel
in house breakfast poor standard of first room offerrefd
Sehr sauberes Zimmer und sehr bequeme Matratze und Kissen. Keine gute Atmosphäre.
Die Zimmer waren sehr sauber, ein das Personal war ausgezeichnet Internet in meinem Zimmer funktionierte nicht. Shuttle zum und vom Flughafen war schrecklich. Wir warteten über eine Stunde am Flughafen, wir riefen die Rezeption an und bekamen dreimal die gleiche Antwort: es war viel Verkehr. Jedes andere Hotel kam drei Mal und wir warteten.