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Liked the lobby, free water and snacks. Great sunset view. Rooms were outdated and looked used... not fresh. So much potential.
Really cool hipster vibe Staff amazing friendly efficient made me feel very comfortable
Rooftop pool can't be beat, nice rooms, awesome staff, great location. Great time! Switched rooms because we had a room next to the elevator, where you can hear the elevator swooshing up and down all day & night. They were great about switching rooms and now we know to request not to have a room ending in "01" on our next visit.
It is cozy, the rooftop is a cool place to hang out Walls are too thin...stay in any room near the elevator and you will be up all night listening to it go up and down.
The professional, affable staff are worth their weight in gold.Maid service for daily cleaning is too laxed. I had my sheets changed only once during my six (6) day stay.
This is a nice hotel, very clean, located in the neighborhood -- within walking distance to great restaurants and nightlife, but not in the middle of it. The rooftop deck and pool are nice additions. The small gym contained everything I needed to workout during my stay. Parking. Parking in West Hollywood is by permit only; so street parking is not an option. Parking in the area is expensive, and the hotel only offers valet, which is $40 PER/NIGHT. $40 per night is an exurbanite fee to charge guests for parking and as much as I enjoyed the hotel, this is what I will remember most when considering a hotel in the area again.
Great, comfortable beds. Good turndown service. Cleaning woman was creepy. Came to our door multiple times per day to see when she could clean. She wanted to have 5 minute conversations when she came. Hotel was great other than that.
Just the outdoor restaurant Dirty room, old carpet...smelly sinks, comparable to a 2 star. Overpriced for the amenities and the services offered.
The location is excellent. There is no in room microwave oven. You have to call room service to have ice delivered to the room. The overall appearance of the hotel is run down. The elevator in the main lobby is out of service. They charge you for the internet/Wi-Fi connection.