Big room. Walking distance to shopping (Westfield Topanga). Noisy. The room is not well insulated from noise in the hall way and adjacent rooms. The mattress was too soft. The bed frame made noise and had to be fixed. No safe in the room for valuables. Internet costs extra. $17 for parking.
Price was,great for a safe and clean room. Had to pay $17 for parking when there are plenty of parking in near by malls. Room was no frills but clean and comfortable
Why is there no pool at this facility?
Weekend rates were excellent and it is centrally located within a mile of dozens of restaurants, a movie theatre, malls, etc.. 15 minutes from the beach and 30 minutes from Hollywood. Great location if you are visiting someone in the West San Fernando Valley The lobby was under constructions so it was a little bit hectic with the limited operating space.
Hotel is maintained nicely, staff is supportive and friendly. Rooms are showing their age. No in room safe, no in-room technology plate, wireless access only,
Friendly and helpful staff, room was very clean and comfortable they have removed the bath tubs, which was a bummer because I was really looking forward to a hot soak at the end of my day. Also, the overhead bathroom light automatically shuts off after a few minutes, so the room went mostly dark during my shower.
Bedding was terrible, paper thin
Staff was very nice. No Fridge in room. Windows didn't open.
A jug of milk, ordered for my three young children was 22 dollars.
Due to an oversight from booking.com we ended up without a place to stay for the evening, we never tried kayak before and in less than a minute we secured a room, cheaper than the original booking. The hotel was clean room was spacious they had a shuttle in a three mile radius. Close to shops malls etc. Hated the lumpy pillows , gel pillows work so much better. Our heads weigh a lot so down pillows just get smashed down. Shower head was way too high and was low flow,
Facility is not well kept up...... toilet was not flushing in the first room they assigned to me; was told the maintenance staff was not available, but they did move right away; the smell on the second floor hallway was offensive .......the staff does the best they can with the realities of ownership/management.......could never stay there again.....even in area thats seems safe, they had a guard in their parking lot......
Relativ kurze Entfernung (11 Meilen) von Hollywood. Das Motel liegt zwischen einem Highway und einer Interstate - aber überaschend ruhig. Frühstücksräumchen immer überfüllt weil zuklein aber zu jederzeit reichhaltig. Man kanns ja auch mit auf´s Zimmer nehmen.
Lage okay für weitere Aktionen in der Nähe. Freundliche Mitarbeiter. Ruhiges Zimmer trotz Lage zwischen zwei Hauptstrassen. Großer Parkplatz. Aufzug.
Endlich mal ein sauberes Hotel in wunderschöner sauberer und sicherer Umgebung. Nach einem langen Transatlantikflug hat sich der etwas längere Weg vom Flughafen LAX nach Woodland Hills auf jeden Fall gelohnt. Ich werde nie mehr in die überteuerten schmutzigen Hotels oder Motels in der Nähe des Flughafens wohnen. Ich habe gleich eine weitere Nacht in diesem Motel gebucht. Auch das Frühstück war für Amerikanische Verhältnisse sehr gut. Personal an der Rezeption war sehr freundlich und haben mir bei einem Problem (vergessenes Anschlußkabel vom TomTomNavi) sofort zu meiner vollsten Zufriedenheit geholfen. Motel kann ich nur weiterempfehlen. Absolut keine Beanstandung!
sehr freundliche und hilfsbereite Mitarbeiter je nach Lage der Zimmer vielleicht etwas laut, wenn sie zur Strasse raus sind
The room was comfortable and adequate. It was pretty inexpensive going through an online source. Having said all the negative comments it is tons better than most hotel rooms I have been in. They did not give free wi fi. I tried to use my computer with a wire in the business room and it did not work. The lobby was so noisy that it was impossible to use the computer there even though in the lobby the wi-fi was "free". The parking was like a block away and you had to pay. They were short on amenities. I felt like they were nickel and diming me. The nice view they gave me was rather short on the nice. ,They did not give free wi fi. The parking was like a block away and you had to pay. They were short on amenities. I felt like they were nickel and diming me. The nice view they gave me was rather short on the nice.
The concierge office was good with instructions. Registration was friendly and helpful. When we first arrived and went to our room, they had not made the bed and the pillows were on the chair in the room. The room cleaning staff was not real up to the standard that Marriott offers other places. We found a wet towel on our side table one day, they never replaced the glasses once they were used. They either left them or just did not replace them even though they were gone or dirty. They did not remove used food on plates from the room - Had to place them in the hall for them to get taken. Left things as if they had not finished their job. It seems that the cleaning staff needs to be taught the proper things to do. DO NOT leave rooms unfinished! The concierge lounge was not what it has been at other stays in other areas. They ran out of food each evening. The selection was not at all what it has been other locations. The staff in this area were not very friendly.
Location and price. Starbucks in the lobby. The hotel overall felt old, tired and way overdue for a complete renovation.
I had reserved 5 rooms each with 2 double beds. At checkin I was given 4 rooms each with a King bed & 1 room with 2 double beds. Each room was to accommodate a family of 4. Clearly, 4 people would not fit on 1 King bed. I was offered a rollaway in only 1 of the rooms with a King & told that there were no more rollaways available. Some members of my party could not stay at the hotel & went to stay with local relatives. Shame on Marriott for not honoring the reservations as made!!
We liked the comfortable beds and updated room. The hotel had everything we needed - although we didn't have the chance to try much out since we were staying there after a late wedding and left early morning. Valet was overpriced. For the price of the room self-park should at least be free. The room location (318) was level with the gravel top roof building below - unsightly and defeated the purpose of having a balcony.