I liked how central the location was to food places and things to do. Did not like how poorly lit the hotel was, narrow TV channels provided, TV was small, only offered two hot breakfast items. Overall I would say this place is one step up from a Motel 6.
The staff was very helpful and friendly It's a dated facility and will be time for a face lift soon
Shuttle and friendly desk help. LOUD freeway. Initially difficult to find the address (misleading street address).
Great location to restaurants and outlet mall! Very pleased with the shuttle service to and from Legoland. Good hotel for familiesand breakfast was pleasant.
Good location for my visit. Beach was nearby. Carpet could use a cleaning.
Location was good. Close to shopping Staff was very rude
I liked that I only stayed one night of my 4 night reservation and then moved to a real resort. I didn't like that there was not a shower curtain. I didn't like that at check in, the staff appearance was substandard. I didn't like that Miranda could have informed me that the wifi was not working at check in . Especially since I specifically asked for wifi login information. I had to call and ask for help logging in. That's when Miranda told me the wifi wasn't working. I didn't like that I may as well have been in the room with the guests above our room. We could hear everything. I didn't like that there were no towels at the pool. The cable TV service was virtually unwatchable. I didn't like that they refer to this place as a resort. I didn't like that this property even charges a resort fee! Ridiculous.
Spacious rooms, nice gardens and pool The internet signal very weak and slow. For business traveler (as well for all travelers) its essential nowadays! Only in the reception the WIFI was more or less OK. Needs improvment!
The staff was all very helpful, and kind. The breakfast was satisfying and it was nice that they had a separate to eat in and cartoons on for the kids. The pool was warm enough to be very inviting and the hot tub was a good size, so it never felt cramped. We were amazed by how easy to find it was, and it was near shopping, grocery store, a Starbucks, gas station , In n Out Burger, and LEGOLAND!!!!! The shuttle to and from LEGOLAND made us very thankful for picking this hotel! We would love to stay there again and see more of beautiful Carlsbad! The mini fridge in our room was loud, but I think they all are. The ice machine closest to us wasn't working, but we never mentioned it to the staff. We found another one not far from our room.
Location Room quality, cleanliness, breakfast
I found a died roch in my room!
The hotel is a short walk to legoland. The pool there is really nice.my son and I had a great time
It was great. Walking distance to several nice restaurants; ocean and beach were across the street. n/a
proximity to beach/restaurants
Close to the beach, nice continental breakfast, close to good restaurants and shopping. parking in carport was very narrow hard to unload luggage and get out of car.
Location and cleanliness. View from the sun deck. We had two double beds which were too narrow to share. The breakfast was a bit simple and could have been alot more comfortable with normail sized plates instead of the litte plastic plates which forced you too juggle everything. Coffee was terrrrible. Staff could have been more friendly.
location right across the street from the beach and able to walk to shops, resutrants etc.; comfortable beds; rooms very clean; it was nice to have continental breakfast in the mornings and look out over the ocean the shower was awful- poor water pressure and it was either cold or scalding
Very comfortable, clean, inviting, private, and safe. That there wasn't even a bench for a smoker to sit on when they smoked on the sidewalk.
the view, quietness and no smoking facility
My expectations were well met - a basic hotel across the street from the beach, within walking distance to town shops and restaurants.
The hotel was clean & confortable, the front desk person was very pleasant and helpful. n/a
I can best describe this Lodge as "home like". The amenities and ambiance are so pleasant that my wife and I decided it would be a good place to spend a week at some point in the future. We had a great stay and will definitely return. The continental breakfast is well presented and met our needs nicely. The location of the Lodge is great, across the street from the beach and near quaint shopping and restaurants.
I felt I was being nickled and dimed everywhere at this hotel. Charges for parking and no fridge in the room. The pool was overheated. There was nothing special about this hotel.
location Had pizza from room service - came quickly but was burnt
`the hotel is better than others I have experienced in the chain, staff was very helpful, place is clean and nicely decorated Really nothing to complain about
Location. Cleanliness. Cookies. Hot tub.
How close it was to the beach and the little restaurant/bar downstairs. Access to the beach was not good. Even though it was right across the street from the beach and the cross walk was great, there were no stairs down to the beach. One has to walk a ways down and climb down some rocks or a steep slippery path to access the beach. Stairs would easily remedy this situation.
Location,location,location!! I have stayed many times at this Hilton and we love it from proximity to the beach and Carlsbad Village. Heated pool and outdoors movie night are great too! Super nice and friendly staff. $12 fee for parking
Great customer service from beginning to end. We booked several rooms along with a conference room and the staff were all helpful to us. Complimentary breakfast was good and had variety. Bed was comfortable and amenities were plenty. Several fast food places right next door. Would definitely stay again.
Staff that checks us in and out were just dolls. Really sweet. Very receptive to my children. Rooms were extremely clean. Breakfast was great. Always replenished. Omelets cereal waffles fresh fruit potatoes toast muffins not from the supermarket. Cookies juices milk coffee hot chocolate chicjen sausage bagels lots of different spreads for the breads and waffles. Oatmeal cottage cheese. And it was a Monday! Weekdays at most hotels serve basic pastry utems cereal and toast. They save the restaurant style for weekends only. It was quiet on my 2nd floor. The small room they have filled with grocery items was convenient. They offer free newspapers a treasure box for kids to Rumsfeld through. A treat for the children. The eating area is very nice. Not a bunch of wooden tables. Nice cushioned seats. Exercise room was clean and well lit. Parking was easy to access. Pool seems small pool area as well. 4pm check in. I usually go to hotels that are 1-3pm check in. Check out is noon. So, that's not giving me s full 24hr stay. A 20hr stay.
Clean room, we'll lit, quite location. The housekeepers/laundry staff were working hard, definitely making the place clean. Parking is horrible for anything larger than a compact car. Not the easiest place to park a full size chevy suv. The beds....well at least they were clean. Comfort was non existing. I've had better sleep after a pot of coffee, but what was even worse than the bed was the response I received from the staff at the front desk when I brought it up. It was almost as if a requirement to work the front desk was to have a "I'm better than you" attitude. Very dry and callous demeanor.
Jacuzzi was cloudy with a beautiful green fungus color.
Nice room noisy
Worth the money u paid-affordable.Very spacious for a couple.And even if u have a kid below 16 it's still good. Yes,I don't like the location.It's close to the freeway and it's so noisy with all the vehicles passing by.I requested for a non-smoking room but when I used the napkins it smells smoke.They did not provide us with new box of napkins.But if Yuit looking for affordable place,this is recommendable.
The accommodation was very good, however the location was poor, the pool was unusable as there was work going on in the surrounding area and construction workers were ever present pool area, as this was almost on top of a busy roadway
location because close to lego land
This hotel was close to my family, shopping and the beach.