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The bed the wifi cut out and the telephone didn't work
Location is nice, pool/hot tub was nice Lake view room is right over the busy road which was very loud. No AC meant a very warm room with opening the siding for the only way to cool down, making it even louder. Overall, it was fine but not sure we would go back and definitely would request a room in the back building of the main road if we did
Very Nice, Clean and Quiet - big room
The location couldn't have been more perfect for our stay. We walked to dinner every night at MacDuff's, which was recommend by the staff. (Get the mac and cheese!!) We had picnic lunches looking out over the lake, which was directly across the street from the Inn! We really enjoyed being able to walk around, as well as drive to some fun nearby spots for food and took a drive all the way around the lake! We also loved the gorgeous hot tub out back, clean and truly beautiful!! We weren't properly warned about the fact that there wasn't any air conditioning in any of the buildings as it had been shut off for the season. I couldn't sleep at all the first night, and we didn't feel comfortable leaving the porch door open as we had a view out into the less affluent looking community to the back. I think it is probably worth spending extra for the lake view, and requesting extra fans up front if you are going post-AC season. We were more comfortable after the fans were on, but felt a little frustrated that it seemed to have been kept from us as we were told they would move us if anything wasn't working. After we called to ask about the AC not working, we were finally told that it was unavailable. We still had a great stay, and wouldn't put us off of recommending it, but wish we had a bit more warning going in.
The hot tub and the gym The fridge did not work
Convenient location, restaurant and sports bar next door. It seemed expensive, until I compared it with other properties. Bathroom and room appeared to be recently remodeled. Poor sound insulation. Noise in hallways was easily noticeable.
excellent value for money, friendly staff, very clean and great hot tub nothing!
This inn has a great location and we loved the fact that we could include our dogs on our trip with us however, it was run down, and is in desperate need of renovations. The appliances such as microwaves and mini fridges don't work and the carpets are stained. For the price we expected nicer accomations and were a bit disappointed. Furthermore, dogs can never be left in rooms alone as I understand to not annoy other guests however, the many loud drunk people in the pool area at night past 11 were much more annoying than my dog. Renovate rooms, lock people out of pool area at posted times due to noises disturbing guests around pool area,
Goid proximity to the beach, free bike rental, free parking. Bed seemed clean enough to sleep in for one night and the AC worked well. We didnt like the dirty towels, outdated and smelly hallways, dirty old rundown room, uncomfortable bed.
Great location, cleanliness, and price Tiny body towels in bathroom after shower, it would be nice if they were bigger
1. We did not get the room we ordered (we ordered dbl queen bed and got single king) 2. The toilet were flooded, it took them over 2 hours to fix and 2 phones. 3. It took them 3 phones and over 2 hours to get to us blanket for the sofa bed (We did not get then Dbl Queen) 4. The valet car retrieving our car took almost an HOUR !!, and we lost ski time.
The rooms were nice. It's very much an Embassy Suite style hotel. I believe that it was at one time. So we had a bedroom and a living area with a couch, chair, tv and dining table. It was nice having a microwave and small refrigerator. The front desk staff was very nice and the valet were super nice! It was an extremely busy weekend and even after working all day non-stop in the freezing cold, they greeted us with a smile and were very friendly. I will definitely stay there again. Normally I don't post negatives but there were just two things that really bothered me. 1. We attempted to eat that the Echo restaurant in the hotel. We waited at the podium for at least 15 minutes and not one of the staff came to help us. As a matter of fact we counted at least 6 people that looked at us and just kept doing what they were doing. No "we will be right with you", no "let me get someone for you". Nothing! That was completely uncalled for. 2. When the maid came to service our room, she did not do the greatest job. No vacuuming, which the floor definitely needed, and the bathroom floor should have been cleaned too. That gave me a little bit of an uneasy feeling about cleanliness. I realize they were busy but they need to make sure that they are thorough when it comes to cleaning.
Close to restaurants, entertainment and gondola to Heavenly resort
Great location and price. Very clean and the indoor pool is great for the kids in Winter. Complimentary breakfast was good for the whole family. Perfect room with King bed in bedroom, hide-a-bed in living room for kids. Two sinks in room made it easy for everyone to get ready in the morning. Living room TV did not work- they offered to send someone to fix it. Monday the breakfast was very crowded and half of the dining hall was closed, so we had to wait several minutes for an open table.
The telephone in the bedroom did not work. The bathroom had a few stains. The bedroom door was broken. The sofa bed had stains on it and it look like staff members just flipped the sofa matress on the opposite side so that no one would notice.
Clean and nice. Was impressed with service and the people Nothing. They did a great job!
Free hot breakfast. room felt dirty. My daughters feet were dirty on the bottom after walking on the carpet.
Location A light in our room started smoking. Maintenance was called and it took them a while to fix it.
- Nice location near heavenly village, hotels and attractions - Horse carriage ride just outside the hotel (not affiliated to the hotel) - Very clean room. - Got excellent view of the lake and mountains. - Good room service. - Very courteous staff all around including front desk, valet, bell desk, concierge and breakfast. - Safe area around where you can walk around even late in the night. - Breakfast was excellent with good choices. - Room had a separate living room and bedroom with 2 queen beds. No fresh air fan in the bathroom. There is no parking other than Valet. So you have to pay 19 dollars along with 15 dollars resort fee. It's good they separate it so people flying don't have to pay for parking, but those who drive should have some place to park for free. Such a big hotel that it was hard to find a place to sit for breakfast in the morning. Walls were thin and you could hear noise from other rooms and outside. 15 dollar resort fee only gives 3 Mbps internet which buffered while watching online movies.
Great sized rooms Wifi poor Kept cutting out and needed rebooting
Very nice and clean beds Pool to chlorinated and cold