Over all is great. None
AC don't work.. No free parking "We had validation for over night parking and to our surprise they still charged the card "!.. Loud Airport/Air field within 200 feet & airplanes flying almost all night. For almost $200 a night NOT worth it !
Right on airport. Jets start taking off at 5am
Room was fine. Staff great. Location was good for me. I could come back from a stressfull day and have a drink in the bar, order dinner and feel comfortable being solo. Staff was very accomodating. Had a little trouble getting my boarding pass printed out. But the staff perservered and I got it. I had great meals at the cafe and also room service. Not sure that they are as green as they think they are. did not replenish the regular coffee packets.
Clean room for a good price near where I needed to go. Staff was friendly and answered all my questions. Rooms are plain wrap, with a view of a parking lot. Hallways and building looks a little out dated. Don't like paying for a hotel and then pay to park there. Nothing luxurious but not bad. No fridge, I like a fridge for my snacks! Airplanes were cool when you want to look, but not so cool when your sleeping!
I come here twice a year and always booked at this hotel. Last year stay was very depressing. The room not clean, staff not helpful, and hotel was under repair, which make a lot of noise. So everything was a messed. Now it is the opposite. All staff very accomodating, room nice and clean, everything in order.......I gave this hotel a FIVE STAR!!!
Hotel was Clean, well-maintained, well-staffed, friendly...Not a bad place to stay! Bumps right up to Van Nuys Airport - and although the Jets dont fly in/out during the night (well, not usually...lol), they do start @5:00 AM as this is a Private Airport - My word of advice...Don't get a room on the Far WEST side of Hotel (my room was right across the parking lot from the Airport and those jet are LOUD @5;00AM!! (I'm a light sleeper too so it wasn't the best situation)....
Had a great room on the first floor with sliding doors that opened to a beautiful green court yard next to 2 spas very relaxing Wish there had been more eat in restaurants near by
We hated it. My wife, son and I are currently homeless and have stayed in hotels for the past four months because our son is in school in the area. We typically use priceline, but could not find a place with them over New Year's eve, so we used your service and booked for four days. They would not take our pre-paid credit card, so we paid cash and only stayed one night. Once the manager declined to take our credit card I went to the car and my wife paid cash after we checked in for the night the manager made an inappropiate comment about my wife's body. This is part of the reason it left a bad taste in our mouth.
The people who ran the hotel remembered us from our stay in August 2009, when the property was a Comfort Inn. As much as possible they tried to give us the service they provided at our last visit. Their willingness to please us helped make up for our disappointment in the lack of amenities characteristic of a Motel 6. We stayed at this property in August 2009 when it was a Comfort Inn. Now it is a Motel 6 and not comfortable at all even though the same family operates it. You get clean sheets, a thin towel and a bar of soap. The Comfort Inn was a family place --people chatted over the complimentary breakfast. The Motel 6 offers no breakfast and the clientele was creepy and possibly criminal. There was a undercover cop arresting people in the parking lot when we checked in.
Can not think af anything. Almost everything
this hotel was horrible i rented three rooms and we all had the same opinion. a lot of prostitution working at this hotel, not a family hotel
Convenient location to visit la while travelling by car
Proximity to family (the reason I was in the area). Comfortable rooms and friendly staff. I've stayed in this hotel several times. This visit was the first time I saw security in the parking lot. Good that it is available, but concerning if it is necessary.
Late cheeck-in and complimentary breakfast
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Hotel was located in the San Fernando Valley near the freeway. Free breakfast Check in could have gone a little better. Key did not work the first time and had to return to front desk
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None 1. Pillows were not comfortable as hotel only has extra thick pillows. 2. Not worth for the cost I paid 3. Hotel do not provide micro oven
Free parking Cell phone service wasn't the best neither was the Internet. Also the room had bed bugs.
Dirty, bare bones room without amenities promised. Bars on windows and multiple gates/security cameras, although gates were often just left open by employees. Zero existence of customer service for guests.
The price. I asked for a non-smoking room, and got one that smelled of stale smoke. The towels looked like they were poorly cleaned. There wasn't an electrical socket near the bathroom mirror..And the gate outside my door was being opened and closed a lot lot during the night. Not recommended unless this is your last option.