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This is a beautiful property, with very accommodating employees and easy access to the beach and downtown. We plan to return someday! Have no complaints!
The atmosphere was charming, and the staff was welcoming and generous! We were upgraded and treated to champagne because it was our anniversary. The views were magnificent, and everything was close by! The breakfast was delicious and all the staff were kind and attentive. I was very pleased with our experience! Thank you to the staff for making our experience an anniversary to remember!
The views are stunning and the property is a gem. Gorgeous location off the main road but within a super close walking distance (and if walking isn't for you, there is a shuttle provided). Clean rooms, comfortable beds, extremely wonderful staff. The extras are at every turn - free wine tasting, chocolates on the pillows, hot coco when we checked in, etc. One of the best breakfast buffets I've had. I've stayed here twice and plan on returning every time I visit Carmel.
Wine and cheese between 5-7 pm and homemade hot breakfast. Small room, street noise
We upgraded to a King suite, which was a clean room, though not particularly sizable. Staff was very nice and efficient. It was a quick walk into town, and the grounds of the hotel were lovely. There was also no refrigerator in our room, though we thought we saw one in another room. For our room being a suite and upgraded, the lack of the fridge was a little bizarre.
Needed a room in Carmel. RIght on busy road. Tiny room. Crappy wifi.
Super nettes Personal. Die $22 Resort-Gebühr umfasst Parkplätze und Internetzugang. etwas weiter entfernt von der Werft/Touristenattraktionen.
Wir waren begeistert, dass sie Live Musik hatten. Das Restaurant hatte einen guten Service für Frühstück und Abendessen. Das Essen war auch gut. Mochte nicht den Teppich im Schlafzimmer. Badezimmer etwas klein
The staff was friendly and knowledgeable. Breakfast was better than average. Great location to walk to Carmel stores, restaurants, beach. Very clean room. No problem parking. An excellent value. Would stay again. Wish it had a hot tub to go with the pool.
I told the hotel that it was out anniversary and they upgraded our room! Staff was very nice, from receptionists to cleaning and maintenance workers. You can't beat the location - right in front of the restaurant and very short walk from the main strip! Layout of the hotel if poet bad
Our room was clean and had a nice view. There was a city water main break that cause half of the hotel to be out of water from 8am-5pm. I understand that it was not the hotel's fault but it was dealt with very poorly by the staff. There was never any notice given and after a few hours of it being off I called the front desk and all I was told was that it would be on in a few hours. At 2:30 when it still wasn't on, I called again and Bill was so very rude. No apology when I called and was he said that I could check out and find somewhere else to stay. There was no notice given, no apology, no attempt to provide water bottles and no effort to make up for the lack of water. Sush poor customer service. I would never stay here agin and would not reccomend it to anyone.
Terrific location with a short walk to the stores and restaurants of Carmel, or a short drive to Pebble Beach. Private, quiet spot with clean, crisp and romantic rooms (some with fireplaces). Very friendly and helpful staff - swing by the lobby for wine and cheese in the evening. My only issue was the thin walls - we could hear the "activities" in the next room. Otherwise a great stay, comfortable, classic, and well located.