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It is located in an area with many restaurants. They have their own restaurant and bar which was quite good. Many gas stations to fill up before hitting the road again. Nice size room and very clean with coffee provided. The buffet breakfast was quite good.
very clean room, fabulous breakfast, great value for the money
It was clean and the breakfast was good. The rooms open to the outside. It needs updating. The rooms were dark.
The beds and pillows were super comfortable. The carpet was fairly clean which is a big deal to me. The pool and hot tub are great. Breakfast was mediocre. It looks like it used to be a dumpy motel then someone bought it and slapped a very nice face on it and made it so you couldn't see the setup of the property. It's seriously tacky. The price was a joke for what you get and for the property. The coffee maker was something that was trying to be a Keurig and failed miserably.
I was very impressed by the fact that they have charging for both standard electric car charging but also two Tesla car charging stations. Strangely they do not advertise this fact in any of their amenities and I discovered this fact quite by accident. Had I known I would have chosen this hotel on a number of earlier trips through Redding which by the way has very few charging stations. I have passed up this property in the past due to price however now I know I can charge my gas electric car overnight, I will prefer this hotel. I hope you do as well.
The front desk person was the best. Accommodating & helpful!! Went above & beyond!! The room we were given at check in was still dirty & no one was there actively working on it but the front desk person got us a different room immediately.
The unit was clean and the price decent. The neighborhood isn't great. It's in an area with a number of economy motels, and it features a couple of massage, ahem, venues and some sketchy types out and about.
rooms were not nice
Price was less than quoted on the internet. Room was very functional and well laid out. Bathroom needs to have walls redecorated. Bed needs to be firmer and newer.
The person who is is working on front desk at daytime, doesn't show focus to satisfy all the costumer expectations
Clean and fairly quiet. Swimming pool was closed. Had expected to have a place for teenagers to lay around by the pool on a very nice, warm day.
Our room was very large and neat as a pin! The bed was comfortable and the room was as quiet as most hotels. We really had no complaints about our stay. The breakfast area was a little small but we ate in our room so it wasn't a problem. Someone tried to cut the lock off of our bikes which had been locked on to our bike rack on the back of our car. A security guard at night would be a good idea.
This guest did not leave comments about this hotel.
Modern, clean comfortable beds. Will definitely stay again when traveling through. Staff cleaning rooms were exceptionally helpful. One mature woman at reception desk was not welcoming when we arrived and grouched to other staff about problems she was dealing with, all this in front of guests.
The room is clean and bigger than other hotels. Staff are really helpful and friendly. We are late for the breakfast but they still let us feed our kids. Will definitely use this Hotel again on our next trip.
Sheets were dirty pillows were stained
It was much nicer than I expected. The room was very large and comfortable. The expanded continental breakfast was just right. No.
This guest did not leave comments about this hotel.
The hotel location was perfect. The staff was very friendly and accommodating. The breakfast was great. There is only one elevator. The mornings were hectic with patrons using the elevator to go to breakfast or going out and the cleaning crew using the elevator with their carts. It was a long wait. The elevator is small.
Lication The cockroach in our room.
It was clean and the hotel bar had a good atmosphere and drinks. Bed was comfortable and a nice large tv. The water pressure was virtually non existent and the hotel floor and my room smelled like cigarettes. The water pressure makes sense however due to the drought in California.
Proximity to I5 & Pool for kids. Security is a joke. Even with lights and a security guard, your stuff in your car is not safe. Security Guard watched a guy steel my bike. (he actually told me this). Staff was going to call us back to follow up - never heard a thing. Beds worn out big time and not enough towels for a family of 4 - booked for 4, got 3 towels - left numerous messages to get more towels, but never got a thing. Very very disappointing
The room was clean and comfortable. The heat and cooling was adjustable in the room! The food in the restaurant was very good. The pool area and surrounding area was clean, safe, and beautiful. I would stay there again and I recommend it to others visiting the area. Oh, there is a little patio area outside each room accessible by a room sliding door with a protected lock. I can't think of any.
Pool on a 106 degree day No fire sprinkler system
The staff at this hotel were absolutely amazing! We had a terrible time with the booking site & the front desk staff were helpful, supportive, & really accommodating. Breakfast was wonderful and the staff there were also amazing. We really enjoyed the pool and our clean and comfortable room.
Having the restraunt on site. We got in late and didn't have to leave to eat. Also was great food. Bathroom grout around and in tub was filthy. Carpet haf stains. Room service knocked on the door at 9am even with a do not disturb sign.
Staff went out of their way to help with several problems I had.
NOTHING Don't believe the photos posted by hotel. Rooms are outdated, unclean. Its not a hotel, forget about 3 stars. It can be considered a cheap MOTEL with 0 stars. We were checked in to a room that has broken safety lock. When we reported it to front desk(Christina), they seem to already knew this and told there are no other rooms to swap. They promised to fix it the next day, but they didn't. Calling housekeeping goes to voice message and no response after that. No room service, nobody will attend your phone call for anything. Sticky carpets with stains, old unclean curtains, broken bathroom doors. No extra towels in bathroom. STAY OUT OF THIS MOTEL.
Nice TV, comfortable bed. Wakened by house cleaning at 8:00 am.
beds were very comfortable and breakfast was delicious. Pool, spa, gym all great Price was a little high when booking thru the hotel, but kayak got us an excellent deal. Water pressure was lacking
Our room was clean, updated, and the staff was nice. However, both my husband and I had a very hard time sleeping at night due to the mattress. I wouldnt say that we have a very good matress at home either, but the mattress at the hotel was painful!
For my needs, being in a city-central location was a necessity. Our room was very quiet and the bed was comfortable. The breakfast was presented well with all of the food kept fresh. The eggs were excellent and the sausage and bacon done perfectly. Very happy with the value.
Excellent customer service. Front desk folks were friendly and attentive. Breakfast was good, not the typical muffins and juice. Overall an exceptional place to stay for business trip.
This hotel had what we were looking for and more!
Location, the bartender was pleasant. Garbage truck arrived to dump at 4:30am and dumped on both sides of the hotel. The breakfast crew was less than helpful, I used to enjoy the option of cooked to order eggs, not a single person was offered anything.