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Location Carpet was saturated in corner of room. The rest of the carpet was damp and sticky. We had to wash our feet before bed. Hotel staff said there wasn't anything they could do and we are still waiting for the call we were promised from the manager. $---
Spacious room, plenty of towels, quiet room Air conditioner not working 1st night, but repaired next day when reported
It was very centrally located and close to many great places to eat (and the beach). The hotel room was below average - the lampshade was crushed, the full-length mirror on the closet door was cracked all the way across, we were only allowed a couple of towels (according to the front desk attendant), and the hot tub was broken.
Staff that was there was very nice and helpfull. Check in was slow due to have togathering my information that was already sent to them.the staff was trying to do multiple jobs due to staff call offs,like run main desknd the breakfast area at the same time.
Staff was awesome! Hot tub was out of order :-( Other than that our stay was perfect!
The friendly staff very helpful The bathrooms are being upgraded, vents did not work.
We had a multitude of issues from this establishment resulting in them canceling our room without warning, or contact. We ended up stranded with no place to stay until we found another hotel. The staff was unpleasant, and didn't care about their guest.
Great location, friendly staff, clean room, good breakfast
Location. The pool was supposed to be heated but was not heated. A heated pool was a big factor in our choosing this hotel. So it was a big disappointment that it was not heated. The heating was apparently broken. Also, there is a hotel fee per night.
The staff was very friendly, the room was spacious, clean, the bed comfortable, and close proximity to Destin, FL., one of our favorite vacation destinations. It wasn't on the beach..., but we knew that when we booked :)!!!
The staff was very pleasant and the hotel itself was clean. The breakfast could be much better.
location breakfast poorly, very poorly stocked--no cream cheese, out of coffee, out of OJworst toilet paper in the worldinadequate housekeeping
The beachfront view was amazing and the beds were very comfortable. The DVD rentals were nice if the movie you wanted to watch was available. Maintenance quickly responded to our ac problem and fixed it as soon as possible. The couches were the hardest thing I've ever sat on. When we went to bed the first night there was a long black hair on one of the pillow cases, my husband said he saw a bug in the bathroom. We didn't have air conditioning the first night and we had to have maintenance come to check it out (they were very nice). Our 'deep soaking tub' in our 'suite' (standard room with a kitchen and a few extra walls) was a normal bathtub. We were told that we couldn't use the advertised free beach chairs because it 'wasn't summer' (it was 70 degrees in the last week of February, perfect beach weather for laying out). We made the best of our first wedding anniversary trip, but we won't be staying at this hotel again.
Right on the beach! View was beautiful! The rooms on each end are on the outside of the building because the stairs wrap around. We had one of those rooms....and since it is actually outside I guess the weather or humidity has made the door have a big gap (killed a roach while we were in there ~gross!) also our refrigerator did not work. (Also downstairs by the bar and pool area the trashcans have a bunch of roaches!)
The resort was right on the beach, but there are literally dozens of other resorts right on the beach so that's not saying much We killed one cockroach and saw another. The wifi never worked in our room. The bed was like sleeping on cement with a downy layer on top and worst of all, when we told the front desk about these problems (twice!) they said I needed to talk to a manager who wasn't there the first time and didn't even care the second. Not accountable for their failures AT ALL! There are literally dozens of other hotels nearby I would never stay there again.
The staff was very friendly and the hotel was right in the water. We had a balcony with a view of the pool and ocean. They also had a movie rental section where the movies were new and free. We went over to Destin which isn't far at all and the water was so much prettier and the nightlife was much better. I'm the future, I will probably stay in Destin for those reasons which the hotel has little control over.
Location was nice as well as the pool with beach access. The staff was friendly. Everything was good except that I had to call twice and go to the front desk to request them reset the wifi. None of our devices would connect and everytime I called, they said they would send someone up right away to fix it. The day we checked out they finally fixed it.
Proximity to beach, pools, free bicycle access, free dvd rental, the peace and tranquility that I felt. Most of all, everyone was friendly and hospitable. Person next door was very noisy during the late hours of the night.
We are a young family with a 3 year old and a 5 month old and decided to take a weekend trip last minute. A lot of surrounding hotels were booked full so we went with the Wyndham and it all worked out. Our first room was on the ground floor and unfortunately had some small roaches. After voicing our concerns, the Management quickly rectified the situation by offering us another room. The second room was very clean and had everything we needed. The hotel offers two pools, (one with a small waterslide for the kids), free DVD rentals with a current selection, free chairs and umbrella on the beach, an arcade, and a gym. Our 3 year old had so much to do she didn't want to leave. We watched a pod of dolphins from the balcony and enjoyed our time at the beach before leaving. They also let us use the pool for the rest of the day after we checked out. Overall, I would say minus the setback of the first room it was a perfect stay. The staff and management were above and beyond helpful in taking care of all our needs.
We had a patio that was beach view when we opened the door we could hear the ocean waves roll up on beach. Great hotel for family: the beach is beautiful great pools & hot tub. The restaurant had great food & they had movies you can use for free. We will be back. We had a great time!
The beach access is great. Beach umbrellas and chairs are great. Beach staff very helpful. Pool is nice. The location is great. I checked in with my family, we went to the room. Once I opened the door I was hit with a musty smell, come to find out it is due to the leaking toilet. I will tell you more of that in a bit. After putting up the luggage, my wife went into the bathroom and found some one else's clothes in there!! I am not sure how house keeping cleaned a room and left clothes hanging on the back door you can not miss it, it is a tiny bathroom. At this point my trust in a clean room is gone, how do I know if the sheets were changed or the rest of the room cleaned up. The main door to the room did not close tightly it is loose when you touch it, this made my family feel unsafe, the backdoor handle is also very loose (about to fall off), again not feeling safe compounded by the not feeling clean. I used the phone to call the front desk and complain and handset did not work, It only worked using conference speaker. As for the toilet the floor kept getting puddles, the toilet was leaking from the base, I had to place towels around it to keep from my kids and myself stepping into leaky toilet water and transferring to the rest of the room. I tried to talk with the manager that night but she was not in and the front desk staff told me "they can send a tech that night to see if they can fix it or wait until the morning to talk with the manager" (I had just driven 8 hours from Orland heading home to Texas, I did not want to stay up half the night with a tech in the room). I went the next morning to talk with the manager and was told she would not be in until noon or so. By this time I had given up - I was only staying two nights and wanted to enjoy the beach before getting no the road for 11 hours heading home. I will definitely not go back there. I stayed at a Hampton Inn on the beach in Biloxi for only $80 and it was great. I spent more than $225 a night at this place that carries a great name Wyndham. Wyndham Management should be aware of their rooms and have them fixed. On a last note, my children got to see a drunk man escorted out of the pool in the evening while families were watching Zootopia on the Pool screen, that was eye opener for them as well as for many other guests that night.
I liked that the rooms has a DVD player, refrigerator, and a microwave. The lobby will amenities like DVD rentals (free of charge) and the workout center. The large heated pool was nice, because the weather was so cold and gloomy. The staff was very friendly and accommodating. The room was clean, but there was some thing dated about the color and layout. It was muggy in the room, and you had a choice of making it extra cold, and the mugginess was gone, or room temperature with all the mugginess. The rooms facing the big pool had nice views, but they crank up the music at 9:30 (even on a Saturday) and it doesn't end until 10pm at night, so no sleeping in or taking a nap during the day here.
The beach access was great, we really enjoyed waking up to a beautiful day right in front of the ocean. The pools were also a favorite to my family. They had activities every day for my young children to do, and they had plenty room for everyone to feel comfortable and not too tight. The access to the free beach chairs and umbrella were a wonderful addition. They also had free bike rentals. I wasn't satisfied with my room location. I was told i was getting an oceanfront room with a private balcony ( which we did) however, it was on the third floor and we could barely see the beach above the sand dunes. I would recommend to get a room from the 4th floor and above if you really want a beach view.
Friendly, helpful staff. Comfortable bed.
I loved the polite and friendly staff! They serve a huge breakfast with many choices! I absolutely LOVE that are truly pet friendly- and even have an area for walking your dog! So awesome! The hotel was so clean, and the pool was very nice! I will stay here again! They even helped us when we chose to stay another night, unplanned. They were quick to keep us informed and updated. Nothing that the hotel did was a problem. It was the careless, irresponsible people who were letting their dogs use the bathroom in areas that WERENT designated for dog use. And NOT cleaning it up. Those kind of people are the ones that ruin it for others.
The friendliness of the staff
Rooms were very nice if a bit small. Internet hasn't worked properly time we've stayed at this hotel. Even after notifying management. They responded quickly, but within a short time, the wife was out again. Pool was very cloudy this stay. Need to check on pool chemicals more often.
Die Lage und der Komfort waren für den Preis unschlagbar. Das Hotel liegt nur wenige Minuten zu Fuß vom Strand entfernt. Die drei Sterne hat es (im Gegensatz zu anderen Hotels, die wir während unserer US-Tour erlebt haben) durchaus verdient. Das Frühstück war für amerikanische Verhältnisse recht gut. In unserem Zimmer bemerkten wir Schimmel in der Klimaanlage, der sich auch durch einen sehr unangenehmen Geruch im gesamten Raum bemerkbar machte. Wir bekamen umstandslos ein anderes Zimmer. Leider war die zu dem Zeitpunkt verantwortliche Rezeptionistin recht unfreundlich uns - nicht perfekt englisch sprechenden - Touristen gegenüber.
Das Hotel ist günstig gelegen. Der Strand ist nahebei und der Preis für die Übernachtung Ok. Das Zimmer war etwas abgenutzt und hellhörig. Nachts ist der Flur zwischen den Zimmern unheimlich, weil offen und schlecht beleuchtet.
ja zum uebernachten ok fruehstueck,nie wieder ein raucherzimmer
Die Aussicht von unserem Zimmer war großartig Das Personal war freundlich Günstige Lage Die Flure sind unheimlich Die Badewanne müsste modernisiert werden jetzt! Die grüne Tür müsste in einer anderen Farbe gestrichen sein Gestank nach Zigaretten und Lufterfrischer in Fluren und Lift schlechtes einparken nicht genug Plätze Zimmer Türen zugeschlagen jede Nacht