Great price. Beautiful hotel. Friendly staff They confused the reservation then confused it again. It was a bit of a hasstle but it worked out OK. It would have been more helpful if Booking.com had information about the reservation on the email.
Lots of nearby grocery stores and food chains. Very close to silver line train (metro). Amazing view. Friendly staff. Outdoor pool is closed. Stains on the carpet and towels.
I went on a trip for a conference with my parents. The facility looked okay but a bit dated. There is a problem if you have a car since the parking is not readily available. The staff were helpful and beds were comfortable I booked in advance and despite I arrived 6 hours after my planned time my room was not ready! We had to wait for 30 minutes to get an available room. I asked for easy access since I have an old mother with me, but the room was on the 9th floor!! Far from everything. I booked and paid for a fridge but our food went bad because it didn't arrive until the next day despite multiple reminders! The floor at the room has some red stains not sure from what! That is after waiting for it.. People at the front desk were okay, but I would avoid it if there are other options .. Stayed at the Hyatt in the past and had better experience
very very run down
Walking distance to Metra system allowed D.C. visit without need for car rental. Sonia at front desk is rude & not professional. Example: Approached front desk to check-in and sternly told there is no room for us... even though we had a reservation confirmation number from speaking with her the previous day. After insisting that she take a look at her reservation system, she acknowledged that we did have a room reserved. Really? Turning away your guests without even looking at your reservation system first? Not a welcoming experience at all!
more courteous and friendly staff of the
I could adjust the matrass rigidity and had a good sound sleep. Old towles and bedsheets
Indoor parking lot Old towles, broken and bended matress.
Just a place to crash in after long trips I am not pleased, my room was not clean, towels not clean, TV was not even flat screen but old style, room was small, management not helpful. They never called to confirm whether are are willing to cancel or reschedule my booking due to honest mistake 10 days prior to my booking date. They thought they are going to get the money for free, and when I attended I was asked whether a one bed is enough when my booking was for a double bed?!! I was shocked!
The mid-afternoon staff responded to our call regarding difficulty turning on the TV, and called afterwards to make sure everything was taken care of by the maintenance staff. The room was very clean and the shower was spacious. The adjustable bed was a nice idea, but ended up being not comfortable. The air system in the room was noisy when it turned on, which woke me up repeatedly. The buffet breakfast was a little pricey at $27.00 for two people, but it was convenient.
I was very pleased with the hotel staff, always attentive and cheerful. The food in the restaurant was well priced and very good. The gym was sparse but allowed me to get what I needed done.
Quick check in, modern, clean, comfortable and quiet. I highly recommend.
Friendly staff, clean room, free internet access, mini kitchen (microwave, refridgerator, coffee machine), good location, parking garage
no charge for secure parking and internet...nice location and friendly staff...24 hour food available !!
Clean, comfortable rooms with good facilities and helpful staff. Would have loved a complementary continental breakfast.
Our room was very nice, for just being my boyfriend and I it was a great size and very clean. You could walk to the Metro which is very convient and you can also walk to many restaurants which is awesome. The only thing I didn't like is that the Bistro was closed from 11 to 5 if you did come back in the early afternoon you could not get a snack or drink. There is a parking garage underneath the hotel which is so nice and its gated, you can only get in with a room key card. I would definetly stay there again. So convient
Location was convenient I usually don't leave negative reviews, but this hotel was so expensive for such a run of the mill experience that I would just say, go find an $80/night hotel and get the same experience.
Great, cheap place for a stopover before an early-morning flight or train. Nothing special, but if you're just looking for a place to get a night's sleep before catching a flight, it fits the bill. Not the quietest area (right on a couple busy streets), but I was able to sleep well nonetheless.
Leaving Arriving and staying
Old and dirty.
Quality of the facilities - shabby at best.
I liked the price, the proximity to where I was going, the fridge and microwave. The motel is right in the middle of Vienna, which was a positive for me. The facility is older and a bit worn, the TV was not a flat screen, the bed was a bit too soft and the pillows too thick. All of these things were minor flaws.
All is exellent