Hotels Abilene

Hot breakfast and wine in the evenings. 2 room suites. They have taken away any snacks during the manager's reception. Snack mix or something would be appreciated. We had problems with a VERY loud group all during the night. It took repeated calls to security to actually get security to break it up. Everything exhoes in the atrium, exacerbating the problem. Finally at around 3:00, they moved upstairs only to congregate near the elevator. Again, calls to the front desk. Finally, around 4 am they were broken up and went to their rooms. From there, we had the pleasure of listening to them argue and fight. We weren't the only ones complaining and I don't understand why the police weren't called and them leaving.

Although the front desk clerk was new, she remained positive throughout the process of trying to figure out what happened with my reservation. The hotel was overbooked and there was not a room. The front desk clerk said I was re-booked at another hotel. However, when she called the other hotel, they did not have a record of my reservation. After 1 hour, they put me in a room.

The location was convenient. The complimentary breakfast was horrible. The room was in need of repairs that appeared to be painted over rather than fixed.