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spacious room, nice bed and furnishings, very helpful front desk, unbelievably convenient location to downtown attractions and fine dining. dripping bathroom faucet, ac that could not be controlled by thermostat. was offered alternative room that was smaller, much noisier, and also had malfunctioning ac. shower temp was controlled only with difficulty and wasted much water to get warm.
The location was excellent old, outdated, still had analog tv's
no bugs in the room -Airport shuttle service they provide made me wait for an hour -No internet in the rooms, when ask for help they dont solve it they say 'Everybody has the same issue' -No breakfast even if you pay for 150 per night -No check in before 3pm, but need to checkout before 12am -My room was so cold I asked them to fix it, they told me that they dont have a heater they can only do turning of the ac? Funny right?
I like the outside pool and customer service was great N/a
I did like the location and The cafe staff are the most friendly. Matthew did make me feel very welcomed and had a super attitude with me and all the other customers seemed satisfied. I have stayed here twice this year and the bathroom shower heads are very low quality no pressure!
Bathroom shower was a handicap roll in shower. When you used the shower the bathroom floor flooded soaking the cloths I fooli left on the floor