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Location Elevator use was impossible, walked down stairs from 15th floor with luggage.
Enjoyed the kickback and proximity to riverwalk. they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?
I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend. Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)
Very nice accommodations. Breakfast buffet was understaffed, was not explained properly
From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
Sehr schöne Lage keine Klimaanlage in den Fluren, Schlafzimmer Klimaanlage funktionierte nicht allzu gut. muss auf jeden Fall modernisiert werden.
Tolle Lage und ich mochte die rustikale Atmosphäre des Hotels. Der Kartenleser an der Tür hat nicht gut funktioniert. dauerte mindestens 10 Versuche bevor er wirklich die Tür öffnete. Der Teppich ist nicht der beste. für das WiFi muss man zahlen.
Personal und Zimmer