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Great breakfast, lovely bathroom, comfortable beds. Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.
Enjoyed the kickback and proximity to riverwalk. they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?
Excellent hotel near the heart of the riverwalk.
Location, easy to find, by riverwalk. Oh, the people working there, OUTSTANDING IN EVERY ASPECT! Nothing, would stay there if the prices were better!
How close it was to the river walk. The smell on our floor and room size.
Hotel had lots of activities planned for families and kids, including egg hunt and wake up call by the Easter bunny. Super friendly staff and very clean. Excellent access to the mall and food court area for those that like different tastes on a budget, but also quick access to very nice restaurants as well. Some of the activities were at the other Marriott across the street
Beautiful view. Very peaceful. Didn't realize there would be 60$ charge for parking
I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again
Personal und Zimmer
Tolle Lage und ich mochte die rustikale Atmosphäre des Hotels. Der Kartenleser an der Tür hat nicht gut funktioniert. dauerte mindestens 10 Versuche bevor er wirklich die Tür öffnete. Der Teppich ist nicht der beste. für das WiFi muss man zahlen.