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We had a cricket in our room on the 14th floor.Also ? bed bugs or some insect that was in both beds in the room. We complained and was advised it would be seen to. The next night we were bitten again. We both now have marks all over our legs. Not happy !!!!
Clean room This was a terrible stay. NOT a Hilton quality property. An elevator was out with the door open and "CAUTION" tape across it. Two employee were arguing with each other in the front lobby. I was accosted by a homeless person out in front of the front lobby. The parking lot was poorly lit. The fitness room interior door release did not work. I was locked in the room, yes you read that correctly. I had to force the magnetic lock open. I asked the front desk for a receipt and they refused to give me one at check out claiming I could only get one from Kayak. Worst Hilton stay I've ever had and perhaps last time I shall stay at a Hilton.
Very nice quite hotel Horrible view from our room, we could only see the roof top. Loud in our room when the concert was going on downtown but that was understandable. The pillows had absolutely no head support my wife and I necks hurt the neck morning. Last thing I thought the bathroom was extremely small for the amount that we paid.
Friendly staff. People in the room above us had cement blocks for feet and were up most of the night so therefore we were up most of the night. Sound insulation was not the best.
Very cool and hip place to stay! The bed was comfy and the atmosphere was great. When I come to Waco I will stay here again.
Rooms were very nice and modern. Nice pool and a very well stocked bar.
The bed was comfortable. Stairs on sheets and floors. Not clean. I booked online. I was going to a funeral so I didn't research review beforehand. Had I known I would have stayed elsewhere. And he staff was very unfriendly. Night shift was ok but morning shift didn't even greet me, or ask how my stay was.
Right off the highway Sheets were stained, bed frame had drink stains, restroom was not perfectly cleaned (*toilet)
Staff was very professional, super selection for continental breakfast. Plenty of parking. Selection of soaps and toiletries could have been better.
LOCATION TO BAYLOR! Continental breakfast. Water, along with cookies, in the lobby upon check-in was a nice touch! Carpet needed cleaning
Very close to Baylor. It is the least expensive hotel of a major chain near the campus. Facilities are a little below average for La Quinta. The lobby / breakfast area is extremely small and a little grubby. The pool and some of the rooms are across a street which is closed to traffic, making them difficult to access. The rooms are showing their age. We switched rooms because the bathtub in our original room contained a layer of black colored stuff, and did not drain.
It was clean. Bed was comfortable. At check-in I was informed I would have to have a smoking room because I was one of the last to make a reservation and the hotel was full. On your website the room listing had said non-smoking. I was informed by the rude man at the front that it that was just a request. As I have asthma this was a problem and I asked if he could help me find another hotel in town. He started to look for phone numbers for another hotel. Fortunately there was a young woman also working at the desk who took some time to look at their room schedule and eventually found me a non-smoking room so I did stay at the La Quinta. It seems to me that if the request of a non-smoking room is just that a request, you need to make that clear on your website. I will not use your website again unless this is clarified. I will also say that there were a couple of problems with the room that were minor.
We enjoyed the evening we stayed there, the bed was comfortable, the room was very neat and we rested well for the evening. No complaints
The staff was friendly no major complaints on location, restaurants, or noise. Very good place to stay...enjoyed the pool
This guest did not leave comments about this hotel.
lighting in room used "cool"bulbs making the room feel stark and institutional
Good people, fast check in, great location for me Breakfast a little pricey, this visit - hotel under renovation (understandable) and 3 bus loads of college kids
The nearness to shops and restaurants in the downtown Waco area is nice.