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Convenient location and great amenities.
Comfortable beds/pillows, clean room. Free internet/wifi. Convenient to Texas Tech campus. Friendly staff Even the cheap hotels include a continental breakfast free, not here, everything is extra. TV sound did not work properly. Restaurant is pricey as is room service.
Very nice, modern hotel. After a few hours of being there I noticed blood on my bathroom floor.
The Embassy Suites Lubbock is a terrific hotel for both business and personal travel. Both the rooms and the common areas were spotless and impeccably maintained, and the staff was incredibly friendly, courteous, and professional. The Manager's Reception in the evening was well-received - busy, but not overly so - and it appeared that a number of attendees are regular visitors to the hotel. I will certainly return on my next visit to Lubbock.
Staff was great. Breakfast and evening reception were exelent
Convenience, cleanliness We didn't have hot water on the first morning