The pool hours
Everything, the girls everything was perfect
The pool and hot tube were very enjoyable The breakfast was very weak.
The price The bed sheets smelled so forth we had to go out and buy pillows and sheets so we could sleep. There was pubic hair in the tub and it looked like it had'nt been clean.
I like the staff that was there The hotel did no have any over night staff none the less security. which was necessary!
close to the beach the beds were awful
Front desk clerk was awesome. Very helpful. Needs new mattresses and pillows.
Cancelled reservation 1 1/2 days ahead was charged for whole weekend, refused refund, thieves.
Nothing Very dirty, my mini fridge was leaking, no towels or extra toilet paper given and when asked for towels they looked dirty! They said breakfast available but only toast and coffee not what I call a breakfast! The bathroom light would not turn off. The door looked like someone had broken in! One of the staff members had aditude! The pool looked filthy! Wish I could get my money back!!
The staff was awesome, very friendly and helpful! The breakfast each morning had just what we needed. I wish the hot tub had been working.
the room location to the beach The pool , I feel in a hole that was open by the pool and hurt my leg
Towels were dirty, we were charged an extra 14.25 for who knows what because the manager didn't show up in the morning and we left our number to get a call and 2 days later... STILL waiting...
The pictures on the Internet are misleading. We had no idea where to park or where the front desk was because it was under construction and there were no signs to direct us. Also, we were forced to wear wristbands like we were spring breakers which was insulting. We discovered a condom on the floor in our room and the sheets were dirty. Needless to say, cancelled our reservation and did not stay here. rhis place papered to be managed by people who obviously do not know what they are doing.
It was right on the beach, and the pool was nice (albeit much smaller than it looked in the website pictures). The hotel was under renovations. The front desk was hard to find and in what appeared to be an administrative office. The building we stayed in smelled like paint and was unfinished. The restaurant staff were very incompetent.
Good location and good pool There was major construction going on that we were not aware of. Traveling with a baby, quiet nap times is crucial and the construction plus late night music by the pool (not from guests, but from the resort itself) made our stay more stressful. There were no amenities, the restaurant was a joke, we were pushed into attending a time share presentation (which we declined), there were stains on the sheets, what looked like blood stains on the couches and comforter, the maids routinely came by when our "do not disturb" sign was on the door, waking our 8 month old baby, the only parking was several hundred feet away from the hotel in a dark parking lot, and the "spa" was a joke. This is not a place I would stay at again, even with a discount. I was very disappointed, especially as this hotel is advertised as a luxury resort. It is nothing of th sort.
Convenient to the beach. This property was represented as a 4 star resort both in a ratings and price point. It was far from 4 star. 2-2.5 star would be appropriate. Facility was dated and neglected on maintenance and much of the property was in disrepair. We had to jimmy the front door with a butter knife to get it to lock at night. The door itself appeared to be either very weak or broken. While it was locked you could push the bottom of door in from the outside about 1-2 inches. Not secure. Never received room cleaning service except when we had to ask for it. Even when we asked one day they didn't show up. Only had cleaning on e during our 3 night stay. Property appears to be a half finished resort that went belly up at some point. A large open dirt area between the two towers and the parking lot appears that the final building was never completed. There was no official front desk or reception space. Pretty ghetto when you walk up. This property appears to be tailored to a college frat party more than a family resort. I would not recommend this property to anyone looking for a nice family vacation. Hope to do better for my family next time.
Staff is very friendly, rooms are very clean One of the Jacuzzis was not working properly and there was construction going on during my visit which wasn't a very pretty sight.
It was an amazing stay
Room was clean and very spacious. Had everything in the room that the website mentioned. Close to restaurants and waterpark. Loved it. Just the beds they weren't too comfy.
The location is great, right in the middle of town. It was a short walk to either shore and to many restaurants. The floor was dirty...don't walk barefoot! The room smelled strongly of mildew. Visible mildew was growing behind the glass in a wall hanging. The sheets were dingy grey. The matresses were old and the box springs made loud clanging noises. The towels were very, very rough. The bar soap smelled bad and did not lather at all! No HBO as advertised. (The TV apparently did not have the necessary digital technology). I would not call convenience store donuts "breakfast". But it was cheap!
Clean room nice people No elevator