On the beach and swim up pool bar I called the front desk to have someone come fix some issues in room and no one ever showed up to our room
This hotel was very clean and the staff was so friendly. We had a problem with our cable, and the maintenance man was extremely helpful and friendly. The hotel is so Close to the beach, and has a great pool. recommend this hotel!
The location is great proximity to the beach. There was a big, clean, beautiful pool with a swim up bar. They have happy hour so it's reasonably priced. The hotel has buffet breakfast for @ $12/person. The room was clean, with a balcony with views of the ocean & overlooking the pool. Every room here faces the ocean so there is no bad view. I will go back to this hotel!
Location was great, the view was awesome. Very friendlly employees, loved the Tiki bar on the sea wall. Cost was abit to much to pay. But overall it was a great experience for me and my husband.
The location is excellent for night life, restaurants and boutiques. It's very convenient if you're departing or arriving from a cruise. The historic aspect is impressive. We had an inner room facing the courtyard and the noise from the bar area earlier in the evening was a bit distracting. The jazz band was enjoyable, but we were tired and just unwinding from a long day. The low flow toilet was also a drawback.
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Each and every member of the staff was amazing. Friendly, courteous...made us feel right at home. Not a thing! Everything about it met or exceeded all of our expectations!
The rich character and beautiful views. The staff was friendly and the room service was incredible. The pool was a huge highlight... Very refreshing. The hotel is the best in Galveston in my book! The parking lot across the street ... Too low for trucks and not convenient but don't see there is a fix. Wouldn't keep me away .
It has gated parking next to the hotel. The rooms were clean and it was well kept. The front desk staff were very friendly and helpful. There was no charge for parking. The rooms were smaller than normal.
Gorgeous hotel with scenic views. Friendly employees , especially the valet staff.
Very nice clean hotel, the staff was very friendly and accomodating. We booked 2 rooms and one of the rooms was about half the size of the other for the same price as the larger room.
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The room was listed as 900 square feet and was definetely not.
Easy check in and out. Pool & outdoor area good. Very comfortable bedding. Most staff including front desk and room valets very helpful and friendly. The only surprise was the car valets when we arrived were abrupt and on the verge of rude.
The mattress and pillows. One of the best nights sleep I have ever got at a hotel. The city view room was not as classy as I imagined for a hotel of that statue.
We had a fantastic stay at the hotel Galvez. We got to Galveston a lot sooner than expected and were able to check in early no problem. Our room was clean and nicely decorated. They have a really nice saltwater pool open until 11pm. The parking garage wasn't tall enough to fit our car with the kayaks on top. There wasn't a microwave in the room and I wanted to heat up some leftovers. A small cup of coffee was more expensive than the Starbucks down the street in the morning.
room location was not good...next to housekeeping
Air went out the 1st night and didn't have hot water the next morning. Room issues and inflated prices
The room was immaculate, fresh and updated. The lobby, cafe and upstairs lounge were also comfortable and well furnished. The grounds were beautifully manicured. We were able to come and go to the convention center without having to go outside. The tour through the Rain Forest was intriguing. Thank you for the efficient shuttle service. I wish we could have stayed longer. The time it took to check-in was longer than average. The cafe waitress at breakfast was unacceptably slow to attend. Thankfully a bus boy stopped at our table to ask if we'd been helped, then went to get someone to get us menus. Our meals arrived barely warm. We had to ask for water during the meal also. The cafe service did not match the luxury of the rest of our stay.
We have stayed at All the finer Hotels on Galveston Island. Moody Gardens is by far the Nicest, cleanest and updated Hotel on the island. We were in town meeting with a Real Estate agent and decided to give Moody Gardens a try since we had never stayed there. We were Pleasantly Surprised. This Hotel was Spotless and the staff was more than friendly and seemed Happy to be there. We couldn't stay longer. This Hotel is Not on the beach so that might be a drawback for some. It does however have the waterpark which is the bomb for kids.
let just say what's not to like, this place was a blast No microwave was the only thing
Cleanliness atmosphere the hospitality
The room decor and comfort was nice. What followed was distressing...... My purse was stolent in front of the reception desk. I spoke out openly in the lobby stating, " My purse was stolen help!" No one came to help. I went to the reception desk and said the same thing, described the purse to the receptionist at the checkin desk, and she asked me what i wanted her to do. Shocked, I went to the bell desk and repeated that my purse had been stolen asking if they'd seen anything. The woman at that desk didn't get up or so much as ask me a question. A friend and I apprehended the thief who'd stolen my purse and was awaiting her car in vallet. Yes she was a hotel guest. Mr. Davilla from Security arrived, took her license plate and said he'd call the police. He was the only one who stepped in to help us. My children were scared watching this all unfold. Especially my little boy who tried to help me spot the person who took my purse as I didn't get any assistance from Hotel personal for several minutes. We were left to our own defenses.
Absolutely gross. Didn't like anything about it. Old, smelted, homeless people in the parking lot. It was absolutely disgusting.
Location was great. Minutes from the beach. Quiet place. Bed was uncomfortable bathroom was small and awkward to use. Lobby smelled old and needed a little updated.
The rooms were very clean, staff was very helpful and friendly. I enjoyed the breakfast. There was a shuttle that took us and brought us back from the cruise port, and they allowed us to park our car for the week we were on our cruise, which saved us a lot of money. Loved the mini golf course which was free to the guest. I would stay here again.