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Indoor water park is included with your stay. We have been going to the Great Wolf every December for 9 years now. Our three kids have always enjoyed our stay here until this year 2016. Sadly this location is in decline and needing to be running at 110%. Staff very sweet and apologetic, but apologies don't get me my full experience for my dollar. Our room was not ready at 4:00pm check in. It took 2 hours and 23minutes to get our room. The Hotel did not offer anything for this inconvenience, I had to ask. (We we're not the only family who's room was not ready...many others were being told the same thing.The 2nd day 1/2 the water park rides and pools were closed. Disappointed this year. Reconsidering our trip next December. Might start new tradition.
The location, gym, room, staff, and restaurant. No complaints.
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clean, nice areas, modern the price was too high to be considered a 4 1/2 star especially located in the airport area of DFW, very inconvenient to leave and enter this hotel. I think the price was too high for this property that I paid.
This is not a good hotel for local stays. It is right on the airport and getting on and off the airport is problematic.
Ease of check in. ProfessionalBlack out shades awesome. Insulated room from airport sound. kids in room next door screeching. Pool area is horrid. No plants or ambience. No coffee pot in room have to call and ask for. No insulation between rooms and I needed to sleep
rooms were great-no plane noise as I expected. Bathrooms were large and quite 'stylish:)' I was confused with the actual 'gettting' to the hotel-but once I found it-it was easy to navigate.
The front desk staff was fantastic, the convenience of being at the airport is wonderful, and the view of the runway was spectacular.
Right at the airport. Don't have to leave the terminal to enter the hotel. Beautiful interior; clean, quiet, comfortable room; great gym; nice restaurants; friendly, helpful staff. No Starbucks.
Bed was comfortable Microwave + refrigerator in the room Refrigerator didn't get cold enough Air conditioning never actually cooled down the room Light in bathroom was super dim (hard to shower) Bathroom sink was almost impossible to use Cleaning service didn't clean everything Breakfast was pretty awful Staff was unprofessional (personal calls, chatting with each other while customers were waiting, only half were in uniforms)
It was nice It was very small
The taxi service for Comfort Inn was reliable and on time. A Continental Breakfast could have been available at 5:00 or 5:30 AM for travelers that needed to leave Comfort Inn for the airport at 6:00 AM.
Room was nice and breakfast was great. Bathrooms nice as well. Spacious for sleeping. Nice A/C Beds a little to firm for my back. But over all very nice.
Beds and Pillows were great! Rooms were clean! The Staff was the best The shuttle was efficient when picking people up from the airport The breakfast was great The location, no where near a city. The gym shouldn't be called a fitness center Going down stairs is faster then taking the elevator