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The room was extremely comfortable, everything was clean and organized. My family loved the pool and the water slide, it was honestly the highlight of our stay. The smell of chlorine when you first walk into the hotel, we were in the pool for about 2 1/2 hours and when we finally came back to our room to relax we couldn't because all our eyes were irritated. I have a 2 year old daughter and she didn't sleep well that whole night because she was crying that her eyes burned. I knew the feeling was terrible as well as my boyfriend, our eyes were burning and it was extremely uncomfortable to close our eyes with ought wanting to cry.
TH ROOM HAD A BAD ORDER ,SPENT TWO MORE NIGHTS AT ANOTHER HOTEL
This place is the most disgusting hotel I've stayed in in the United States.
The pool area was nice The TV isn't very high quality and the air conditioner / heater was loud. Customer service was nonexistent. All 3 individuals I spoke to seemed irritated that I needed help. Also didn't make an effort to resolve my issues.
Clean rooms, excellent breakfast made to order (what a treat for working on the road) Neighborhood not that nice but then i found a good Thai restaurant and gym nearby. they do have a security guy to look after the vehicles
Very clean, super quiet, good breakfast buffet, good bed The area wasn't the best but the hotel was beautiful and clean. The rooms were nice---will definitely stay again on business.
updated and modern room. clean and relatively affordable for the area the location was a little sketchy, but that's more of a comment on that area of midland. room was very new i think, so phone wasn't hooked up. no issue though - everyone has cells
The rooms where modern and clean.
The check in staff was great! I got there late at night and they delivered a luggage trolley to the elevator door for me. Breakfast was hot, good, and there was plenty. I only reserved 1 night but ended up staying a 2nd night and they honored my room rate from my expedia booking. Couldn't be happier with my experience. Will definitely go back. The only thing that I could say bad was the coffee maker in the room was not plugged in and the outlet was hard to get to behind the tv furniture.
Beautiful reception area and friendly staff. Dark hallways, bad look from the outside, room was facing another room, and pretty dusty inside.
nothing Phones haven't been hooked up since October. Wouldn't replenish water. Qtips, or shampoo while you're payong $250 a night..... Never again.
Soft bed, nice people at front desk, breakfast VERY outdated hotel..should've had to pay about half what I did
It was clean, comfortable, and the staff was friendly. Got a great price and stayed their for under a $100. I stayed in a room that faced East. There was quite a bit of outside light that came into the room. Wish they had a heavy set of curtains to block it. You won't sleep in here in the morning because of sun light.
The size and cleanliness and modern
Our suite was just like a little apartment, it was beautiful. The staff was extra friendly & very Accomadating. Free breakfast & dinner & located conveniently near lots of restaraunts & 10mins from downtown Midland! We plan to stay again.
The staff was friendly & the room was very comfortable! The bed was welcoming and I actually slept all night! A rarity for a night in a hotel! The kitchen was stocked with dishes and everything else you could possibly need! The door to our room wouldn't close very well...that very dangerous. Ask for a room away from the outside basketball court...otherwise you will hear dribbling at random hours of the day.
Hotel seems almost brand new - very good condition. Staff was friendly, room was great - very good value.
Everything was clean and modern, and the room had everything we needed. The heater was not working properly. Strangely, the vent was producing both very cold air (through one part of the vent) and very warm air (through another part).
The BED! wonderful!!!! The room was very nice too. Very clean and modern. And quiet - we were first floor, right off the lobby but it was great! The evening hostess did not want to be there (nice to us but not so much the 3 Chinese ladies ahead of us. Breakfast was a joke - hard bagels (on one side), freeze dried eggs under plastic, buckwheat pancakes? Oatmeal and toppings were good & the OJ.
Breakfast was free, but it a prepackaged microwave meal. Blech!
I spoke to 3 different staff members at the front desk. The first was unable to help me with wifi, the second didn't know if the rooms had wine openers, and the third told me I couldn't have my room cleaned because I didn't call before 8 am.
The rooms were very roomy
This guest did not leave comments about this hotel.
It was clean. The staff was nice. The pool was small and crowded, some kid puked by the grills in the grilling area. The bed and pillows were uncomfortable, we actually drove home the second night of our stay because we didn't want to sleep in the bed again.
Miles from front desk ! His customer service was soooooo amazing '!!!!!! He was so nice and went above and beyond to meet expectations !!! I loved this hotel . Will definitely be going back
Amazing hotel. Staff was tremendously friendly and helpful. Pool was immaculate and our room was well beyond expectations. Maybe the best hotel experience I have had the privilege to enjoy in my many travels. I cannot recommend this hotel enough.