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cleanliness,prompt staff attention
It was very easy to get checked in and out. Bed and bedclothes were very clean and odor free. Bathroom was very well kept. Staff, what I saw of them were 100% friendly and professional, treated you like seldom seen family. All staff was in a good mood, 2 thumbs up! It wasn't the easiest access from the main highway, and signs to rt 7 were non-existant. For those of us who do not use a GPS, getting out was not intuitive. You're basically boxed in and need to make 270 degrees of turns to get out to the highway. Some "To Rt 7" signs at the intersections would have been helpful. I know I was not alone in that opinion, since the two cars ahead of me leaving were also obviously not aware how to leave.
Helpful, friendly, responsive staff Ideal location between Dulles Airport and Leesburg, VA Internet service verrrryy slow and poor TV service (staff indicated that upgrades were to be made soon)
Full hot buffet breakfast, beds were beyond comfortable, indoor pool was a huge hit with my oldest son. Location is great. Rooms were extremely clean. Decent size. Great hotel for families of all ages. Restaurant across the parking lot and you get a free appetizer when you show your room key! This was our first family vacation since we had our 3 month old and it couldn't have been better. We'll definitely be back!
Staff and transportation facilities TV Channels
Room was spacious and clean. Location was a pleasant surprise - a short walk from many restaurants and shops along a nature trail. Breakfast was delicious and filling - having "robust" coffee was a definite plus! Shower head couldn't be adjusted while under pressure. I had to turn off the shower, adjust the head, then turn the shower back on. The hotel lacked a whirlpool, which would have been nice after a long drive.
Gute Lage im Zentrum. Eigenes Shuttle zum Strand. Durch viele einheimische Gaeste mexikanische Atmosphaere. Wenn man nur am Strand und in der Naehe von Unterhaltungszentren sein moechte sollte man dieses Hotel nicht waehlen.
Das Personal war äußerst kompetent (das ist für amerikanische Verhältnisse eine Sensation), freundlich und hilfreich. Darüber hinaus wurde mir ein Tag nicht verrechnet, auf den das Hotel Anspruch gehabt hatte, weil ich im Rahmen der Vulkanprobleme vorzeitig abreisen musste. Das Zimmer war vermutlich ein ehemaliges Raucherzimmer und das war noch immer zu riechen.
Das Frühstuck war f. USA Standards schon etwas besser als in anderen Häuser der selben Kette. Das Personal war überfordert als ich einen Anruf tätigen wollte und wissen wollte warum das Telefon aufs Zimmer nicht raus kommt (Leitung). Beim Auschecken wurde uns keine Rg. mitgegeben, da der Computer gerade mit updates beschäftig war. Sie wollten unsere E-Mail Adresse um uns eine Kopie zu senden, darauf warten wir noch !!
Im Hotel steht ein Fitnessraum mit einigen Geräten zur Verfügung. Das im Preis inbegriffene englische Frühstück stellte sich als Selbstbedienungsbuffet mit Papptellern und Pappbechern heraus, dessen Verpflegungsauswahl um 9 Uhr bereits stark eingeschränkt war.
Preis-/Leistungsverhältnis Shuttle-Bus zum Airport (pünktlich) nein
Nähe zum Flughafen, Serviceleistungen (Flughafentaxi), zeitiges Frühstück, sauberes, großes Zimmer
Nähe zum Flughafen, ordentliches Frühstück, Shuttle-Transport zum Flughafen
Günstige Lage zum Flughafen und Shuttle-Service. Der Shuttle-Service klappt sogar, wenn man mit Metro und Bus zum Flughafen fährt, um sich dort aufnehmen zu lassen und zum Hotel bringen zu lassen. Frühstück. Und die Mitarbeiterin der Rezeption hatte keine Ahnung vom Personennahverkehr in Washington, wir wussten es zuletzt besser, was die Rezeption aber wissen sollte, damit man das außerhalb gelegene Hotel auch von Washington D.C. aus nach Rückgabe eines Leihautos preiswert wieder erreichen kann.
Die Frühstückszeit /bis 9.30 / könnte laenger dauern. Wir sind mit zwei Kindern um zwei Uhr in der Nacht eingetroffen.
Die Nähe zum Flugplatz, geräumiges Zimmer mit Fenstersofa
Staff was very friendly & helpful. I requested a room away from elevators and it was granted. Also recieved a free 2pm check out. Loved the bathroom especially the Kolher square rainforest shower head. Tv signal keep going in& out so I had to use my tablet instead. But wifi is free on weekends so no worries :)
The hotel was beautiful and the rooms were modern and very clean. The staff wasn't attentive. I felt like we were being nickeled and dimed (We had to pay for breakfast and for internet)
Nice clean and modern
The room was well-appointed and nicely arranged, but the bathroom was exquisite, with a big walk-in shower that included a rainwater sprinkler and separate hand shower. The staff couldn't have been more pleasant and helpful. The Sunday buffet breakfast was reasonably priced, though the selection was fairly simple and routine. Wi-Fi wasn't visible in our room. Fortunately not critical for this stay but could be frustrating for a business traveler. The mattress needs to be replaced. No support and sagged toward the center.
The facilities overall were good. Parking was easy and a value the bar area was really nice. The hotel was quiet good value overall The response from the front desk about the safe and the bed in the room looked like someone had laid on the bed and when they had issue requested a room changed however they never got the room ready before I checked in
The design and comfort of the room were great. The bathroom was outstanding - very nice change from most other hotels! The cost of the room was a great value. We would stay again at this hotel without hesitation. Our waitress in the Padella restaurant was terrible. We were there around 7:30pm on 9/7/15. She was very rude to me (husband) and addressed all of her comments and questions only to my wife, constantly finishing her sentences with "Ma'am" and looking only at my wife, not me. When we first sat down, her first sentence was "Can I get you drinks?". Before we had a chance to answer, she immediately said to be "Do you want to order the rib eye?". We did not even have our menus yet. I said nor did absolutely anything to cause her "men hater" attitude. It took forever for her to bring out the bill. When she finally did, she never returned to collect the credit card. We were by a window. During all of this time, I saw her spending a lot of time gossiping with someone at a particular table, as well as walking around cleaning up other tables and setting up place settings on tables. We ended up going to the bar to pay the bill. The bar tender was extremely nice. After paying the bill, we ordered two drinks to take up to the room. The bartender did an outstanding job in making the drinks.
The room was clean and it was nice for the price. The staff were helpful and the experience was good overall. nothing that comes to mind really.
Comfortable, good facilities and clean. Internet was not free. Internet is too basic to not be included in the price nowadays.
Lobby is beautiful, the rooms clean and spacious. Front office staff was great at check in and bar staff was friendly and attentive.
Location No food options at night. Our flight landed after midnight and we were told the kitchen was closed and there was no room service. All we were offered (initially) was junk food (candy, etc). After a few minutes of looking in vain for something healthy to eat in amongst all the junk food the desk clerk admitted actually there *might* be some chicken salads left in the kitchen and called someone to bring them out. Now, obviously I can never prove this but I'm convinced that they were keeping these meal aside for staff and that, presumably, leftover fresh food that expires at the end of the day (like salads) are given to staff. Anyway, that's the last time we'll be staying there.
Love the room it was clean and comfortable also the bathroom was so spaces and clean. The pool my kids loved it they where in from the time it open until is was closing time I must say we did enjoyed our self. Nothing not to like.
The staff was highly helpful and very nice. The room was really clean and spacious, overall we had a great stay and would come back again.