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The room was well-appointed and bed was very comfortable. It took me getting angry with hotel management to get basic necessities replenished including soap, shampoo, tea, and towels. My husband actually had to dry off with a hand towel at one point. And in an attempt to rectify the situation managemebt delivered a martini tray, including a full-sized bottle of vodka, at 9:30pm on the Sunday night before our checkout. As I'm not a raging alcoholic and was originally requesting things like camomile tea, this gesture struck me as odd and misplaced. There were other little things which occurred throughout our stay, and individually these things would have been negligible. It was the combination, however, which made for an overall negative & frankly unpleasant experience. At a $300 price point, providing the basics is an absolute necessity, but going above and beyond the basics is an expectation. I very rightfully held this hotel to a standard higher than the average budget motel and not only did they not deliver, they fell far below.
New facility, nice rooms, cafes, views Need a more professional greeting staff at front desk. Was nice but different.
Pool area Gym was small for such a lux hotel
The breakfast was quite good, a nice start to the day, I would stay here again in spite of the maintenance difficulties, Our taps were leaking and we had to have maintenance come in twice but eventually the problem was solved. The carpet was soaked for days and at one point we had to bail 5 baskets of water out of the sink before it drained,
Totally enjoyed our overnight stay. Beautiful clean room and nice pool. Only downside was suffering through Fox News channel while eating a lovely breakfast :) Breakfast was mostly carbs. Need some more fruit selections.
Everything was easy. From booking at the last minute to the easy of checking in late to late check out. Room was clean and ready. Caffee was on late.would use them and Kayak again.