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The desk and housekeeping staff were friendly and helpful. The rooms were clean and well stocked. The suite was a smaller than expected and the living room sleeping area was very cramped. The bathroom opens into the bedroom, not the common area.
Size of the room was nice, bed was comfortable. Front desk staff was very nice, and friendly. Always said hello when you walk through lobby.
We staid there because Solvang was sold out for father's day weekend and I found this hotel so the price was great so we gave it a chance and let me tell you was great, my kids loved it, The staff is very nice, the breakfast was delicious, the location it's great very close to stores and restaurants. We defiantly going back to this hotel on our next central coast road trip. Parking, give it that there is construction going on and there is a lot of storage containers everywhere, with that being said there is not a lot of parking lot even if you remove those containers, the pool supposed to be heated and it was not but we enjoyed the Jacuzzi.
the Price The non smoking room smelled of smoke The rooms window was broken and letting in a draft. One of the bedroom pillows had a yellow stain on it. The microwave wasn't plugged in. There was a ground broken off in the bathroom outlet.
We ended up here because the surrounding hotels/motels were sold out. The lobby looked clean and even had a business center so I thought it was promising. When we were going through the corridor to find our room the halls smelled like we were standing in a smoking parlor the smell was SO strong. Our room smelled even worse. The bathroom and sink was clean but unfortunately when we peeled back the bedspread to climb in, the first thing that we notice was some sort of large stains in the bedding (both the sheets and the spread). Disgusting! Nothing like someone else's body fluids in your bed. I also found strange little bugs crawling on my legs while I sat at the desk. I brought these problems to the attention of the front desk personnel and although he was polite and apologetic, he offered to take 20% off our bill (not nearly enough in my opinion). Unfortunately, upon checking my bank statement later the Hotel overcharged me $42 more than the regular rate-- Didn't match the receipt I received at checkout. Terrible experience, won't ever stay there again.
Quick check in and check out $96 when all said and done? Even with cheaper Kayak price... Only one full sized towel, and it wasn't clean... Beds were comfortable enough, but just not worth spending nearly $100. No wifi, unless you pay more. No breakfast... What are we paying for?
Literally one of the worst motels I've ever seen. A complete disgrace. More like a low income housing project than a motel. After seeing our room and the creepy drunken drugged out people lurking around, we immediately left and I demanded a refund. Do not under any circumstances spend a night at this dump.
clean, the staff was friendly and helpful the bathroom had patches on the wall. it definitely didn't look new
It was moderately priced. "Better not bring yo' kids". Cause it's pretty seedy. Also not as close to the Wine Ghetto as advertised. The price was ok, but honestly it'd be worth it to pay a couple of extra bucks and stay down the street where you don't have to worry about the creepy guy sitting in his car outside your room for hours on end.
Nothing - except the cleaner who apologized. The replacement person did an excellent job and made up for the assigned one. Room - old and crusty. Even though they had larger rooms, we were assigned the worst possible room next to highway noise. Didn't ask for change as we were tired. Bathroom was missing towel hanger or hooks, no breakfast, sheet covers were old and spoiled.