matress was great
It was close to the airport, the bed was nice. It was old, smelly, the tv didnt work the carpet was dirty. It was cheaply remodeled, poorly wallpappered. I had to ask permission to make a longdistance telephone (in order to "turn on" my room phone). I will never stay in there again; I cant believe that I actually had to pay mor than $100 to stay one night. This place is a dump.
Free wireless internet
The bed was extremely comfortable and the room was nicer than most.I also like the fact that the front desk called me to ask how everything was in the room. It's also very convenient to the DFW airport which is a plus! It's also conveniently located near restaurants and convenient stores, which were within walking distance! We didn't have to drive anywhere. I truly enjoyed my experience here. Actually no. I can't think of anything "negative" at this time.
The staff were friendly and helpful. The room was well layed out and spacious. Bed was comfortable. Wireless easy to use. Might be helpful to have some cutlery (even if plastic) in the kitchen.
Closeness to airport, free airport shuttle, free internet, breakfast Reception staff
Pool closed and exterior door to parking was not working has to use front entrance in the rain
The beds are extremely comfortable and the staff was very discreet and respectful. Swimming area was closed until further notice. Location was unexpected. Pictures online are a bit misleading. And the door does not seal so you can hear EVERYTHING that goes on.
Cost and staff
Room was clean and spacious. Staff was fantastic, especially Kevin on the night shift. Breakfast was very good. Pool is very small, 3 feet deep the entire way. No hot tub
extra space of meeting area power outlets not working
The bed was fantastic and it was the best night of sleep we got during our entire vacation. Obviously, it's just a really nice and fancy hotel. You feel comfortable and clean the entire time. Would have loved to stay another night, but the rate doubled the second night, so we had to peace out. :( The staff wasn't terribly nice or attentive. Also, why is it impossible to call the front desk from the phones inside the rooms? Is this just normal nowadays?
That I have to pay $20 for breakfast. Now I see why that Denny's is still in business.
Clean, quiet even during major storms and tornado watches, this hotel was perfect when American Airlines cancelled my flight 3 times from DFW to Austin.
I had an early flight and booked a room at the Westin the evening before to get some extra sleep.... Dropped my rental car off at the airport and it took 11/2 hours for the Westin Staff to pick me up at the airport after multiple phone calls and limited locations that they will pick you up at. Finally got back to the motel about 11:00 so much for the extra sleep as,.Not trusting the shuttle service, (they claim every 1/2 hour) we left one hour earlier so we could assure that we would make it on time...
After my reservation at a nearby hotel was cancelled without notice, the staff at the Westin were welcoming and informative. Great experience.
Overall hotel was what I needed when my flight was canceled due to weather. Spacious rooms, comfortable beds and a bathroom with nice towels. The hotel was hosting the "Texas Foosball Championship" and apparently they were told they had rule of the hotel because they were all over with red solo cups making noise, until 3 am on floor 10 might I add. should also note I needed to be switched rooms when my door wouldn't stay locked properly. Slightly frustrating night when I just wanted to try to get a few hours of sleep before beginning another day of unintended flying.
We love the excellent service we have gotten from this hotel on back to back years, the staff is very friendly and super helpful. Especially so with our concierge Tony Santos he was wonderful he helped us with everything we needed and more.
I loved having valet parking, help with my luggage and great bed. I requested that there be a crib in my room upon making reservation, (traveling with infant grandchild) and again just prior to my arrival AND upon check in. Went up to my room an hour later - - STILL NO CRIB. Was not able to call front desk from my room (used my cell each of THREE Times!!!) and there was NO CRIB delivered EVEN 4 hours later when the meal and speakers were done!!!! I left a nice tip for crib setup person, who, when it was finally delivered did a great job AND left a written 'thank you' note : )
Hotel rate and amenities. Flight path. Loud. Shower net door was loud too. Couldn't sleep when neighbors showered after 11:00 PM.
I love the service .. They actually upgraded our room to suite because they didn't have a room with double beds available! I will refer and plan on visiting again thanks...
It's the little extras. Retractable pen.. . Bathrobe.. . Leaf-shaped aloe soap. .. Extra towels. .. Chilled martini. .. Nice gym. ..Courteous shuttle driver. All in all, royal treatment.
good, clean, no problems, basic hotel with good clean bed and clean room no issues, just not anything exceptional
Nice amenities very clean. It looked and felt the part. Staff was very kind. Stairs have a weird layout.
This Best Western ,was wonderful easy fine close to airport was plus for us, was clean an staff was friendly. Was quite also.
Walking distance to the Parking Spot. Good to leave your car there, then walk back to hotel. There is a transport service to a nearby steak place. Roomy suite, quiet while we were there. Shuttle service is not free ($20 for 3 nights), and shared with other nearby hotels, so plan extra time for service to/from DFW. It took 30 minutes from hotel to airport. Calling from the airport on return, waited 30 minutes for pickup then rode around to other terminals - total of about an hour for a five-minute trip between airport and hotel. Parking Spot is probably a better choice.
Nice for the price but not much to do around the hotel unless you have a car
Very spacious and clean room. The best hotel for the price. Everything was great but on the last day I did see a cockroach.
The room was clean, spacious and comfortable, and breakfast was great. The only options for dinner were to walk to Wataburger, or order Chinese or Italian delivery. Neither was a particularly satisfying option, and I ended up feeling stranded for two days because there wasn't really an option to leave that didn't involve getting a taxi.
The staff was extremely friendly. Clean room!
The hotel over all was okay nothing to write home about. It's exactly what you would expect for the location and price. However the staff is amazing. They really did go out of their way to make me feel welcome and at home after a stressful drive and that was great. Coffee maker sucked
The young lady at check in ( forgot her name, but Hispanic). She has a great personality for her position, and offered a warm welcome. She was also very helpful and knowledgeable about the area. Our rooms were great with one flaw, the shower head sprayed water outside of the shower but we were able to adjust the head for the night. The breakfast was not the best but was grateful it was offered at no additional cost. And lastly, there is not a lot of parking.
Close to airport with free shuttle Needs eating utensils on suite. Toiletries are dispensed on wall units- no convenient bottles
Nice room and service. Nice breakfast food NA