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Everything especially the Staff. Second to none
first room I couldn't shut off the lights in the living room. they put me in another room (I arrived late night): -the street light was so bright it felt like it was daytime all night. - the room was freezing and the AC/fan kept going after I shut it off all night, loud too - I woke up to use the washroom and found the toilet bowl had dried blood in it. - the tub was so filthy i couldn't shower I complained about the state of the bathroom early morning after seeing all of this to the manager on duty. She huffed and said "I'll go take a look" I explained I was checked out and there's nothing she could do for me but maybe fix it before the next guest arrives. She disappeared, I sat in the lobby for about an hour and she never returned. She never apologized for my terrible stay. Nothing. When I asked why do I get such a terrible room at a four star, she corrected me and said "this is a three star". Seriously? If I wanted a filthy bathroom I would have stayed at a hostel. Don't waste your money.
That they were painting the outside to keep up the look of hotel. Lots of competition in area have to keep up appearances of hotel. It will be worth it when done.
I was very displeased with the facility and the staff in this hotel. I received a confirmation for arrival time after 3 pm, and grant it I arrived a little later as I anticipated, and the front desk stated that the room was not ready and that it would be another hour before I can get in. The room was not up to par, stains on the floor and musty smell in the room. This is the second attempt at a La Quinta and was disappointed both times.