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Staff was rude and had to pay to park because the lady during check in never offered me a parking pass. Ridiculous .
I loved the location. Walking distance to many shops and restaurants. Rooms weren't ready 5 minutes before check in. Older hotel with rooms to match. Small outdated bathrooms.
This place is a complete joke and a scam. I booked a luxury room with a queen bed and bath. I drove 2 hours from fort Myers and when I arrived there to check in they told me that I was being moved to their "Sister Property" . When we walked up to the "sister property" that was about 5 blocks away it was a house not even a hotel. The room that the lady escorted us to had holes and nails hanging out Where pictures were at some point, the bed was a pull out, A microwave sitting on top of a desk, and she gave me a key to the PUBLIC BATHROOM! And the Ponce De Leon was going to try and charge me the same price that I had originally booked for. I demanded my money back and left instantly.
Staff was very welcoming and this had the feeling of a luxury business hotel. We needed a King with a pull out couch, and after a problem with the first room we were upgraded to a Jr. Suite with a separate bedroom. This made the stay very comfortable--I wish we had stayed here more nights. This hotel is tucked in a business park area with not many cars passing by. There isn't much around this hotel, which might be why it felt so quiet.
When there was no Sweet N Low in the room for coffee and they ran out downstairs; we let the front desk know and due to housekeeping would have been 20 minutes; the girl from the front desk brought it to our room herself within 5 minutes. Requested pool towel replacement for an evening of swimming and it was fairly busy; housekeeping was out there within 5 minutes stocking up. Really good accommodations. This Hilton goes out of their way to make your stay pleasant! P.S. - Publix and a few restaurants were right in the park, which was an added bonus!
Lage, Lage, Lage! Tolles Essen und super Strand Bar / Restaurant. Altes Hotel. Braucht mehr Updates
Das Personal war sehr nett und freundlich. Das Essen war sehr lecker. Alles war direkt vor der Tür. Restaurants, Bars, Unterhaltung und Strand. Alles was man braucht Nichts
Die Lounge und Spinners hatte ausgezeichnetes Essen und super Ausblick. Die Lage ist gut und es liegt direkt am Strand. Die Laken waren nicht sehr weich, die Wände waren dünn, und der Fahrstuhl war langsam.