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The location The woman at the front desk was more than rude. She did not crack a smile and gave me dirty looks. When we asked the other people at the front desk when breakfast would stop serving, we just got blank stares. The room smelled like mildew and the bathroom was so dark, even with all the lights on. There was a party at the hotel that night and the staff did nothing to quiet the guests down so they were running up and down the halls all night.
The shuttle service was excellent and the staff was very helpful; however they could not fix all the problems with the hotel itself. TVs did not work for the entire week stay. The entire hotel smelled like mold and mildew (the rooms, the elevator, the hallways, and the workout room was the worst.) We had no hot water for two days. The beds were uncomfortable.
The bar service was great. Best margarita I have had. Nothing. Everything went well.
Comfy bed Non-Smoking room is definitely *not* non-smoking. Lots of noise from inconsiderate neighbors in parking lots. Wifi cut out for an entire night.
Nice hotel! For the price you pay, you can't get anything better than this!
Everything was great beside a couple things which to me were not a real big deal I have pets so I'm used to that Dirty towels in the rest room and looks like some dog hairs on the bed not covered in them just a couple her and there.
Clean & comfortable Nothing
Nothing. The reservation was for a King size bed, and we were placed in a room with two twins, my boyfriend is 6'4". and it was very uncomfortable. I contacted the front desk and they advised it was all they had. They made no attempt to try to accomodate us and said our room was more expensive than what we wanted so we should be greatful for the rate we had.
Beds were very firm. Didn't get much sleep that night.
the remodeled room was very comfortable, and the staff were helpful. parking was a bit too close for pickup trucks, not a place for semi at all
The hotel was very clean .Parking was good .The staff very friendly.Could have had more towels.We had to go get towels.even thow the room was reserved for 4 people there were only 2 towels in the room. Not enough towels
Clean comfortable room. Not enough towels We could not turn on tv.
The price at 200 for a room with two beds was high I thought. The guy checking in ahead of me paid a hundred. I went online and this is what I paid. a/c not cold at first, but improved. Breakfast out of coffee when I got there. Toilet slow to flush.
Room was clean and comfortable. A really nice place for the price. Shower was clean and had enough pressure to do the job. Will stay here again. AC was under powered. Had to set at 64 in order to get the humidity out of the room.
Leaving Everything...bad smell...burn holes in bedding...pool was nasty...room wasn't clean
I Stayed in this hotel during the SpaceX Hyper-loop Competition. As soon as I entered, I was immediately greeted by the concierge staff, who wasted zero time in getting me checked in and making everything as comfortable as possible. The room was very spacious, clean and organized.
The A/C was turned off in the room and took a while to cool down. The bed was uncomfortable.
Great staff Bad breakfast, hard,hard bed.
One kind employee referred us to another hotel that had an opening, even though all hotels in the area were booked for a large event. They did not have our reservation, even though we had confirmed it 2 days prior and the day of.