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Staff from check-in, breakfast area, and housekeeping was friendly and welcoming. The hotel was full but many beautiful areas to kick back and relax including the private balconies, beach and dock with lots of outdoor seating. That we did not plan for a longer stay.
Liked the breakfast I found some bugs in my bathroom at night time I called front desk to inform them . I was really grossed out and didn't know what to do bc I had my two young children with me. In the morning I went to see if I could get a different room and if they would spray my new room . I got rude attitude at the desk no apology or sorry for inconvenience. She gives me new room key . As I'm in the room packing up stuff a guy just walks in doesn't say anything and walks out. Thank goodness I was dressed . So then I grab some of my stuff and go to new room. I drop that stuff off and go back for more and now I can't get into the old room and I have to go back down to front desk with two children(1yr old and 4 yr old) by myself . Once again attitude and talking to me like I'm inconveniencing her . So she gives me another key to the room . Does not offer help just hands me key and says here ya go. Really upset how the front desk lady handled my situation . Was not happy about my stay . Disappointed bc I read reviews of how clean and friendly the place was and I got complete opposite .
Woman checking us in was friendly Definitely not a resort. A lot of junk on property and what looked like someone living out of a van on the property. See Gordon Ramsey's "Hotels from Hell". Wife did not feel safe.
The view was great! Nice sized room (although I paid for it). Band right outside our room on the ground floor (we were on the second floor). Staff lied to us. Our 'balcony' was also the walkway to the other rooms, so people were always walking by, and some stopped and sat down to listen to the band. Adjoining room had party until 3 am. Couldn't call the front desk, since they closed at 10 pm. No phone system in room.
Convenient to beach and waterways, several docks for boats and fishing. Close to downtown you can walk there. Staff was very nice and helpful. Docks needs repair or replaced. Rooms not completely cleaned. Moved furniture and trash behind dressers and under bed.
It was VERY clean. We took a walk toward evening and watched some wind surfers then stopped for dinner at a place that had live music! For the price it was great!
Location, large room with kitchenette. Bathtub faucet leaked. The office was only open from 9 am-7 pm.