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Liked the breakfast I found some bugs in my bathroom at night time I called front desk to inform them . I was really grossed out and didn't know what to do bc I had my two young children with me. In the morning I went to see if I could get a different room and if they would spray my new room . I got rude attitude at the desk no apology or sorry for inconvenience. She gives me new room key . As I'm in the room packing up stuff a guy just walks in doesn't say anything and walks out. Thank goodness I was dressed . So then I grab some of my stuff and go to new room. I drop that stuff off and go back for more and now I can't get into the old room and I have to go back down to front desk with two children(1yr old and 4 yr old) by myself . Once again attitude and talking to me like I'm inconveniencing her . So she gives me another key to the room . Does not offer help just hands me key and says here ya go. Really upset how the front desk lady handled my situation . Was not happy about my stay . Disappointed bc I read reviews of how clean and friendly the place was and I got complete opposite .
Staff from check-in, breakfast area, and housekeeping was friendly and welcoming. The hotel was full but many beautiful areas to kick back and relax including the private balconies, beach and dock with lots of outdoor seating. That we did not plan for a longer stay.
The view was great! Nice sized room (although I paid for it). Band right outside our room on the ground floor (we were on the second floor). Staff lied to us. Our 'balcony' was also the walkway to the other rooms, so people were always walking by, and some stopped and sat down to listen to the band. Adjoining room had party until 3 am. Couldn't call the front desk, since they closed at 10 pm. No phone system in room.
Beach Will not stay here again . Dirty and not worth the money .
Woman checking us in was friendly Definitely not a resort. A lot of junk on property and what looked like someone living out of a van on the property. See Gordon Ramsey's "Hotels from Hell". Wife did not feel safe.
Location is good. Rooms are ok All amenities were broken.. Pool broken. Hot tub broken. Vending machine broken. Even the dryer for our clothes was broken..we had 4 unhappy kids unfortunately
Nice sized rooms, staff was great and breakfast was fine. Our room smelled of cigarette smoke. The bathroom tub surround had water damage, peeling paint and mold. The bed creamed when you moved and sink when my husband laid down creating a valley and hills
They were able to accommodate me with a room on the floor of my choice. The TV service could have been better, but other than that, the hotel was fine.
Location, large room with kitchenette. Bathtub faucet leaked. The office was only open from 9 am-7 pm.
Front desk person was warm and welcoming. The location was perfect. The hotel is older but really clean. I only stayed one night, but I'm definitely going back.
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