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The staff was super awesome. Especially the guy who makes the waffles! the first day we got there the pool and hot tub were freezing. we told them about it and 2 days later it was fixed so then we could swim. The other thing is I thought the hotel had a free shuttle to disney which its 5$ per person.that was misleading
Location Upgrades should be done if they want to charge a resort fee.
Tv had NFL network The room was not as nice as it should of been
the room -
The pool was clean and warm. The sofa bed was very uncomfortable. We could hear the person upstairs whenever they walked across the room.
Very clean & good Barack fast. Water pressure is very low.
It was fun for the kids, bright and colorful. The breakfast was ok, good variety of things to eat. The staff was very friendly except the late night desk guy.
Who help with pancakes Gave us wrong room and still can't remove messages and gave wrong towels
This guest did not leave comments about this hotel.
Friendly staff. Great breakfast staff. Nice room
This is a quiet hotel that has an excellent breakfast and is located not far from all Anaheim attractions. The staff is wonderful and the rooms are clean and roomy. It is an excellent hotel for a vacation or get away.
The staff was helpful. none
Great hot breakfast as well as evening reception meal. It was close 5min drive to Disneyland Resort parking. Paying extra for hotel parking, $12/night.
Room was bigger and better equipped than we expected. The convenience of the shuttlebus and availability of early breakfast made it the ideal location for visiting Disney.
Pretty aged facility...
Easy access via shuttle which is convenient. The shuttle/parking should be free for guests... I wouls have given an extra star for the extra value.
The hotel has an amazing staff. The two restaurants are very good and offer really good food unlike most hotel restaurants. We had the one bedroom suite and it was very clean. The hotel has its own shuttle bus going to and from Disney check out is at 1200 am. I paid $170 per night and it was far better than the Fairfield inn by Marriott which is located right across the main entrance to Disney Land. There is a Starbucks inside the hotel!! The prices in the little store of the hotel are somewhat ridiculous but it is a great hotel. Parking is rediculous with $27 per night. One Bus is not enough during peak hours to get guests to park.
Everything was very good overall and with a few minor issues (mostly personal things) they did a very good job with everything. Room was clean, as well as the bathroom. View was super nice and clear from the 16th floor, south tower. Staff in hotel was courteous and fast. Soap in bathroom was used. TV was pure static. No complimentary breakfast. Valet was sort of rude.
The staff was extremely nice and helpful!
Staff was very courteous and friendly. Excellent customer service. The location was great. Loved taking the shuttle to Disneyland from the hotel. Hotel is well kept. Loved the lobby - spacious. The Starbucks, gift shop and deli. Even thought we felt self parking was expenses we appreciated that the parking was adjacent to the hotel. Overall we had a wonderful time at the Hyatt Regency Orange County and we look forward to staying there again. The mattress' were not comfortable. The pillows looked worn, pretty flat. Housekeeping didn't leave us enough towels on two days. We got confused when we drove up to the hotel and staff (not sure if they were all Valet staff) came to our car and immediately asked us if self park or valet. and began to pull our bags out of the card. We had no idea what we were going to do without checking in first. That was a bit overwhelming. We felt self parking was too expenses.
I have had a big problem staying there due to the feather pillows. The air system is very dusty with a poor filter. The pillows are full of dust. I had a bad allergic reaction to the dust. The service was very good.
Loved the location, room cleaness, staff was very friendly and bed was confortable. Breakfast buffet was a bit over priced.
The hotel lobby was beautiful and the employees were very nice. We had 3 different groups of family coming in and the person who checked us in gave us top notch service and was able to let us check-into our rooms early. He even let us have free shuttle tickets for everyone for Disneyland. I definitely will be back. With a group of 12 of us it was much easier to have the breakfast buffet at the restaurant in the lobby. it turned out great!
It was clean, convenient for our conference, room was comfortable, staff and service was above expectations. Hotel food/restaurant/bar was good. Also close to other restaurants.
This is our 4th stay in Hyatt regency orange county this represent how we are loyal to this hotel we just feel like home
What a friendly and service oriented team! Made us feel very welcome and well taken care of.
As soon as we walked in we felt welcomed, It was our hotel choice as newly weds on our honeymoon and Helen the front desk coordinator was great! She bumped our room from standard king to a full suite!! Must I add she also gave us complimentary chocolate covered strawberries and a bottle of wine!! This was all unexpected! I would definitely book here again and recommend it! :)
We stayed at this hotel when it was only a year or so old and feel it needs an update. It was clean, but felt it was lacking.
Location My room was next to the elevator and was noisy
The bed was very uncomfortable. Room smelled like smoke.
Could be more pleasant at front desk during check-in.
The place was clean and comfortable and the free shuttle to Disneyland was a huge plus!! Loved it!