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Our stay was thoroughly enjoyable! Attentive, courteous, and friendly staff, upgraded room, superior view and location, extremely comfortable bedding. In fact the best nights sleep I've had in years. Very clean and well appointed rooms and facilities. We will be staying here the next time we are back in Melbourne, and highly recommend you do as well!! We have no complaints only praises!
every thing. the staff was very helpful. the view was awesome
I really loved this place. Very very friendly staff even the house keeper did something I've never seen before, we collected sea shells and had them piled in the sick when we returned she had cleaned them all by hand and laid them All out nice and neat on a towel. Wow!!! Was all we could say.. And the place is very clean and great beach access. Nothing!!!
Lage am Strand Das Personal war höflich Einrichtungen waren heruntergekommen kaputtes Türschloss, und Balkontür verrostet und schlechter Zustand
Der Blick aufs Meer Sauberkeit. Schlechte Hotelwartung. Eismaschine war kaputt. Dreckiger Teppich. Bettwäsche und Handtücher sind sehr alt. Unbequeme Matratze und Kissen.
You can here everything from other rooms
Very close to everything, traffic was not bad getting to and from hotel. Grounds are clean and well kept. Beds were comfortable. Very thin walls. Could hear phone calls of person next door and people in hallway. Breakfast buffet was kind of expensive.
Gorgeous lobby, comfy beds with very nice linen. More upscale than Holiday. 1That we only got to spend 4 hours there! Very early flight
I like the location but the condition of the hotel is so bad that I cannot return. This hotel is run down, dirty and dingy. They charged me $33 for a microwaved breakfast buffet. Do you want beach chairs? $30. Every time my neighbor sat on the bed, the headboard banged on the wall several times. I will be letting Harris Corp and BCD Travel know this place is a dump.
The room was clean and nicely furnished The beach access on our sideof the building was being redone but we didnt know that until check-in
Nice pool deck. Great food. Large clean suites with a spectacular view! Ordered dinner thru room service and the service was impressive. Asked for early check in and a high floor and everything was granted with a smile. Best bet is to ask for the 3rd floor or higher for the best views. See you again soon!! Noticed quite a few non guests coming up from the beach to use the pool. A hotel employee had to ask them all to leave. Was also very hot inside lobby and restaurant area.
We came down for coffee before the cafe was open and we were very impressed the manager on duty fixed it for us before the cafe was open. Never had that happen before.
Bed was very hard.
The staff when arriving was very helpful,as we needed an urgent care for my daughter. They phoned the location for their hours and printed us a map. They were very helpful to give us information about the motel and pool area. I was also very impressed that the pool was handicap ready including a lift. The room seemed clean when we walked in. The patio/balcony had beer bottles and cigarette butts from previous guests. The bathtub was not clean, it had soap scum and hair from previous guests. The headboard had a large grease spot from someone's head. I shared this with the manager on duty when I checked out. She did not appear concerned as her attitude or facial expression never changed while I was talking. She stated "sorry about that, we try to inspect some rooms daily to avoid problems."