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Upon checking in around 4pm, we were told that they were booked to capacity the night before so they were behind on cleaning rooms. Not a problem... The gentlemen at the front desk were accommodating. I originally booked a king studio, but ended up getting a suite at no extra charge. Room was very clean with the exception of two stains from what appears to be juice. The hotel was fairly quiet given SunFest was going on. Breakfast was pretty decent the next morning. Nothing!
Free hot breakfast included, which is pretty comprehensive. Nice outdoor pool area. Friendly staff. Big rooms. Due to limited availability, we had to stay in a room that is normally a smoking room and it was VERY noticeable. We ended up buying our own Febreeze, which helped a little. I didn't even know that you were still allowed to smoke in hotel rooms. Crazy.
Rooms were clean and great hospitality I didn't like my truck getting broke into. We had to find a differnt hotel to stay at. I wont ever stay at this location agian.
Very nice big room, well furbished and modern. Awful location, close to the highway and a major crossroad. Level of noise in the room was quite high even well isolated.
Nice location, cookies, nice staff Ants all over room and laying on my side of the bed was difficult since it's concave in the middle of the bed
The bedding was dirty and the front desk charged me two extra nights in error
The private balcony. The bed was comfortable. I felt like it could've been cleaner.
Fabulous location for all our needs.
The mattress was awesome. I will look for tempupedic mattresses in the future! The lobby was pretty except the staff was using 2x4 wood risers for their keyboards painted black. They were worn so paint was missing in places. It was a huge contrast to the lobby. Made me wonder "what else is behind the scenes"? The shower ceiling was so low that none of the steam escaped. Had to shower with the shower door open! Sink was also low -mid thigh. Poorly done remodel. Very musty smell in room. Boring decor in room.
the suites were very nice and the pool area was well maintained. There was always a pool atendant about bringing u fresh towels.
The staff was helpful, breakfast was good, room was comfortable, our stay was rather short but we feel absolutely satisfied with what we got for our money. There was initially a problem with overcharging against the booking.com prices, but that was resolved before we came, and later some 2 amounts were pre-authorized on my card account within the first couple hours of our stay at the hotel without explanation.
They did not have a room for our family when we checked in at 9pm. Finally found a room but not the suite I paid for. Room had 1 king bed for my family of four (4)! A/C didn't work. Had to call maintenance (now 11pm and we're exhausted). Ants on the carpet when we woke up next morning. Checked out next morning eventhough I prepaid for 4 nights stay. The hotel is run-down and nothing at all like the photos on web. I will never stay at a doubletree hotel.
The space was nice, as an all suites property, the room was a decent size for more than an overnight stay, Numerous maintenance issues were obvious and inconvenient. AC ran continuously without changing the temperature, and intake vent condensed water and dripped constantly into the living space in front of the changing area and bathroom. Several electrical outlets did not function making plugging any accessories in a real chore.
Breakfast Bathroom was filthy. Still waiting for the manager to contact me about the bathroom being nasty. this happen 8 days ago.
Everything Liked it all
Staff was great. Pool area. Location. No Transportation to the mall or nearby shops
Brand new everything. I love the area. This Hotel smells fresh, everything neat and clean, They did a great job on this place.
Overall the stay was relaxing staff very friendly and helpful I had a late checkout due to late flight departure. Beds very comfortable. Nice view lakeside room. Had a late airline departure notified front desk went for lunch returned room key didn't work staff cleared it up TV remote didn't work properly probably just needed batteries...
Room was very nice. Hotel staff was the best. Reasonable location for the area. Not really a resort kind of place but if you are visiting family in the area it's ideal. Room was very clean and nothing particularly worn that I saw. Right off the highway but we didn't hear any road noise. TV a bit dated. 2 beds + a sitting chair was kind of tight.
no free wireless internet access in hotel rooms! I had less expensive hotels that had free access! and two internet computers in the business center were definitely not enough!
complimentary breakfast could be with more choice
I got a fantastic rate and enjoyed a clean beautiful room for my husband and son. Breakfast was delicious and there was always fresh fruit available in the gym and lobby. Computer and printer was fast and free and the hot tub was huge! My only complaints were that you should have been able to hook up hdmi to the back of the tv and that the beds were small.
The staff was very accommodating, and the room was well equipped with comfortable beds and soft pillows. The grounds were well manicured with a very nice pool area. The buffet breakfast was excellent with a huge variety of choices including a chef to make omlelets to order. I would definitely come back again. My only complaint was that while the carpet in my room was spotless and looked clean, my grandson's knees turned brown after crawling on the floor for just a few minutes.
We checked in on Friday for a 3 night stay for a visit with nearby family. Even though we were on the 7 th floor, the noise from a very busy night club on the ground floor of the building kept us up until 3 am every evening. The night club had valet parking set up near the entrance to the hotel which blocked parking for the guests and left no spaces to park. We will book in another hotel the next time we visit.
restaurant staff in the morning..... dirty windows on the 6th floor - couldn't see the view or take picture
Close to family and dining
Beautiful room, great area
This was the worst Marriott propert for the money that I've ever stayed. This was absolutely the worst Value for the Miney