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location for my needs in this trip to Orange County Indifference of staff to several issues. The lights in the hallway to my room were burned out, making for a dark walk to the room. The light over the shower in the bathroom was also burned out. Nothing was done about either issue. No extra signage to aid in entering the property due to road construction. It was very difficult to figure out how to get to the motel from the road.
I loved the spacious room and the clean bathroom. The flat screen tv was a nice touch too No complaints
This hotel has a good location. The side away from the freeway was quiet. Imagine that the side facing the freeway would be noisy. This hotel is difficult to get to because of road construction. That's not the hotel's fault. My room had several drawbacks that would have been easy to fix. I told staff about them, but nobody seemed to care: 1) The computer desk was useless because it had no available electrical outlets. How difficult would it have been to put in a lamp with an electrical outlet in the base? 2) The A/C unit was old, noisy, and difficult to control. It blew out the curtains above it. How difficult would it have been to put in a modern thermostat, and a plastic deflector to keep the curtains in place? 3) The microwave was impossible to use on any setting other than full power. 4) The message light on my phone blinked constantly. How difficult would it have been to supply instructions for how to turn it off?
Schöne Annehmlichkeiten. Wunderschöne Lage. Tolles Personal. Ich bewerte das Hotel sehr durchschnittlich weil die Reinigung unter dem Durchschnitt war. Die Teller und Besteck am Frühstück waren routinemäßig schmutzig. Die Handtücher hatten Flecken von früherer Verwendung. Das Zimmer selbst war sauber.
It's a beautiful hotel perfect for weddings and events. I was very happy with the upgrade to an executive suite. It's a first come first serve policy for free 2 hour bike rentals but I wish they had more than two smaller bikes out of the several bikes they had.
Location Resort fee. Valet parking not answering phone. No alternative for overnight parking besides valet of $37/night. No free bottled water for Marriott silver member, nor included in resort fee. No refrigerator. No slippers.
Beautiful view, great amenities. Mattress not as comfortable as you'd expect from a resort of this caliber.
We really enjoyed our stay there. They went out of their way to make sure that our room was everything that we wanted. The service was incredible, always so warm and welcoming. We will definitely be going back for a longer stay.
Came here for a weekend getaway with my lady. From the moment we arrived we were very impressed with everything. Location is beautiful - hotel sits on a cliff overlooking the Pacific. We just relaxed and enjoyed our time in the Laguna area. Treat yourself...stay at the Ritz.
This hotel caters to their guest needs, whatever they can do to make your stay fantastic, they will do it. No matter what time it is, they will accomodate! Their rooms are clean, their bed and pillows are comfortable. When they turn down your bed at night, you feel more like home.