Had a fridge in room and microwave thats it!!! Too many people were milling around and didnt feel safe. EVERYTHING, nothing in the room worked, it advertises Jacuzzi rooms but they don't work, Pool and spa were also closed. breakfast consisted of stale donuts and coffee that was like mud. There was a total of 6 stations on the "Dish" network
Very outdated! not worth the money! they could do so much, at least keep it clean but not even that!
I can't rate something I did not get! Got an e mail canceling due to overbooking. A half hour on hold just to talk to someone that could not assist me. I'm never using your service again and I am deleting the app from my iPhone.
The location was convenient. We couldn't get the T.V. to work.
I complained about a bath drain stopper that didn't hold water in the tub well the first night, forcing me to take a shower. The desk help said it would be fixed by tomorrow. It wasn't. They moved me to a rm with great jacuzzi for free! No gym. No eggs at breakfast.
Hotel Employee at the front desk was very kind and helpful. The fresh popcorn from the oldschool popper cart was delicious, nice touch. Aged room, no baseboards but piles of dirt/dust instead. Splattered grime on doors. Parking garage storing garbage has broken elevator. Took stairs wearing heels, pulling luggage. To exit- must go out in rain, down a slippery ramp to get to car in garage.
Sink was clogged. Fridge was dirty. Balcony was open when we walked in. The AC unit was FILLED with dust. We repeatedly asked for someone to unclog the sink and they did nothing. It was GROSS.
Cleanliness and the friendly staff.
This guest did not leave comments about this hotel.
Convenient location, very good breakfast Room by the elevator, but wasn't very noticeable.
-breakfast is adequate -parking -hear footsteps of other guests through ceiling -hear conversations of other guests through walls
Staff. Very friendly. Found trash that cleaning crew missed in our room.
The front desk lady is so rude and did not respect her job at all.
Everything! Was a great stay I didn't have any problems.
This stay was OK but a little high for the area midweek. Not much in Castro Valley. Was convenient for what we needed. What was poor was that we had no housekeeping the first night and there was no attempt on the part of management to compensate.
Convenient location to Amtrak Rough neighborhood, deeply soiled carpet, aged and no restaurants close by! Would not stay here again, regardless of photos and/or price!
We would've had a better experience if the windows had been dual pained. We had a hard time falling asleep because we could hear all the traffic from the freeway and the road below us. We felt like the windows were open, but they were closed and drapes pulled closed too.
Sheets were clean which was nice. Great location. Room they gave was a smoking room without notice. No other rooms available. Main lobby smelled really bad. AC didn't work.
The price for the location was pretty good. The staff was very helpful. Wifi was unuseable. Carpet was damp and stained our feet black. Room card stopped working and we were locked out of our room for an hour while they tried to fix it (in our pajamas). Ultimately had to pack all our stuff and move to another room.
Took one hr to check in
Super Preis-Leistung, Gute Zimmeraustattung mit Kühlschrank, Kaffeemaschine, Mikrowelle Lage direkt an einer Hauptstraße ist zwar nicht optimal aber akzeptabel, für unsere Städtereise ok.
Das Personal war wirklich freundlich und bemüht! Die Zimmer sind für den 3-Sterne-standard wirklich großartig! Da ich vor Ort zur Uni ging war die entfernung von ca. 5 Minuten mit dem PKW auch super angenehm. Wir hatten eine sehr angenehme Zeit im Hotel. Das Frühstück war wie in jedem anderen amerikanischen Drive Inn Hotel auch viel zu ungesund. Es gab ausschließlich Weißbroot, Waffel und jede Menge Donuts. Keinerlei Aufschnitt und ähnliches!