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It was fun for the kids, bright and colorful. The breakfast was ok, good variety of things to eat. The staff was very friendly except the late night desk guy.
The pool was clean and warm. The sofa bed was very uncomfortable. We could hear the person upstairs whenever they walked across the room.
The staff was super awesome. Especially the guy who makes the waffles! the first day we got there the pool and hot tub were freezing. we told them about it and 2 days later it was fixed so then we could swim. The other thing is I thought the hotel had a free shuttle to disney which its 5$ per person.that was misleading
Friendly staff. Great breakfast staff. Nice room
The staff was helpful. none
Location Upgrades should be done if they want to charge a resort fee.
This guest did not leave comments about this hotel.
Tv had NFL network The room was not as nice as it should of been
This is a quiet hotel that has an excellent breakfast and is located not far from all Anaheim attractions. The staff is wonderful and the rooms are clean and roomy. It is an excellent hotel for a vacation or get away.
Very clean & good Barack fast. Water pressure is very low.
the room -
Who help with pancakes Gave us wrong room and still can't remove messages and gave wrong towels
The sheets weren't changed on our beds we found hairs on the sheets when we took off the comforter
For the time and season near Disneyland even tho we weren't staying there for it, was a great place to stay. Rooms were good - AC Worked Well - Room had Micro and Fridge+ Staff was very helpful and nice. - They had security which made me feel safe. The pool was awesome. Its close to a lot of helpful areas. Security. Although made me feel safe it felt awkward. Backdoor entrance wasn't 100% unlocked when you used your card. you had to wiggle it. Not a Con But If you don't like a crazy morning breakfast, don't stay here. They do keep it clean however. KIDS
Staff was very friendly and willing to help me and my boyfriend right away. The room was very spacious and very comfortable and overall clean. The walls where kind of thin so we could hear what was going on on the room next to us, and the carpet looked a bit dirty.
Too noisy as we could hear traffic on highway.
Breakfast Easy online check in No direct shuttle
The bed was very comfortable and freshly made each day. The bathrooms were clean and had freshly washed towels every day.The friendly staff was responsive to all requests. Breakfast was great. Good coffee. Great location for us to visit our family in Anaheim each day. I felt safe and secure while we stayed at the Comfort Inn. I think that is time to start thinking about replacing carpets. The whole place would feel a bit fresher and more welcoming.
Clean, free continental breakfast None really
Good overall AC noisy, hum could keep light sleepers up
After reading reviews for this hotel decided to give it a shot. It is a great room for what you get as far as value. The staff was friendly and the facilities were clean. All in all it exceeded our expectations. Also extremely close to Disneyland which is the purpose of why we chose this place. If we had to complain about one thing it was that some of the items were not fully fully clean ( I.e. the lounge chair had stains and the lampshade was stained as well). And that's me nitpicking but everything else was fantastic.
Free breakfast, clean rooms, attentive staff. No disneyland shuttle
The room was very spacious and for the most part, clean. The view from our room was great, we could see Angels stadium. The carpet could use a deep cleaning. My son is a crawler and we didn't realize the floor wasn't clean (to the eye, it looks pristine), it's a dark carpet and hides a lot. My son's knees and hands were black from the carpet, for the short time we allowed him to explore. The hotel is next to a hospital, so there is a lot of noise from sirens. It wasn't too bad, and easily ignored. A little disappointed wifi was not included for the amount we spent on the room.
Complementary warm free choco chip cookies upon check in, they were soft and yummy! My son loved that! the beds are the comfiest hotel beds I have ever slept in. Was worried that the ambulances at the nearby hospital would keep us up but the beds were so wonderful that I slept like a little baby. SUPER clean lots of fun things around to do including a complimentary shuttle bus to Disney resort! Only 8 minute drive, SUPER quick! Also the night time driver Ray is a lot of fun! He did little magic tricks and told cute jokes. He also gave my son another free cookie and even a free Mickey mouse calendar! My son wrote Ray a letter telling him that he was "the best driver EVER". They overcharged me. I had two rooms for 4 nights and upon checking in to my room I looked at my bank acct and each room was charged a separate $100?? Called the front desk and had to get my bank on the phone but they took care of it. Had to go without some vacation money for a few days. Then the front desk manager accidentally charged another $100 to my card, leaving me without $300 of my vacation money for several days. Uncool. They did their best to fix their mistakes but didn't offer any compensation for me having to go without my spending money which I was upset about.
We arrived early and they accommodated us with an early check-in. The room was standard and pretty clean. The hotel staff was great and even helped us find a great sushi place to go for dinner. The housekeeping staff was great as well. For a quick trip, the overall experience exceeded my expectations for paying such a cheap price. Would definitely return.
Bed was supper comfortable Parking situation. The parking lot was full in front of the building. I had two cars and was told I wouldn't be charged for parking one. That wasn't not true. Also. When they parking lot was full. There was no one there directing anyone to the other parking structure. I had to guess and ended up across the street in what I was later told was a federal building parking lot and that I had to move my car before it was towed. The hotel said that I had to park in there structure. I asked how I was suppose to know where it was and the guy just said I'm sorry. It was right there. I was like, right where, there are no signs. Long story short. I paid for 30 min of parking at a federal building parking lot. Instead of the hotel.
No breakfast. Valet didn't know how to get to the pool.
The fire pit. The cash deposit and the pay $15 to park your car. Totally was not describes prior to purchase or I would have stayed at the Embassy suites.
I love the shuttles that they have for Disneyland. It's probably a 10-15 minute ride over depending on traffic. All the shuttle drivers are nice and helpful. Rooms are always clean and nice staff are friendly and have cookies at the front desk if you ask. When we tried to go to Disney on Sunday they changed the bus schedule on us. We didn't know until 15 minutes after the shuttle was supposed to arrive and we asked. If you stay and go to the park keep up on shuttle schedules because they change! Paying $15 a night for your own hotel parking kinda sucks too.
The comforts. There was no fridge. small room plugs for charges were loose and not working . no video game console as stated on the deal. over priced for the lack or amenities. No basic complimentary breakfast. I could or paid the same amount for more amenities elsewhere.
Like everyone, I liked the warm chocolate chip cookie. The staff was friendly and helpful. The location was convenient. Most people seemed to be there for Disneyland visits and I was not but nobody got on my nerves. Parking lot was under renovation so there was no self parking. Fortunately they did not charge for in and out. Fitness center could use some more machines. A heads up when I booked the room about the parking situation would have been nice,
Very run down
Nothing The place looks nice once entering the lobby, but it's all down hill when you reach the rooms. Dirty, run down dump.
The location, facilities and friendly staff Food service closed by 11pm on Saturday night
Location was great. Walking distance from restaurants, movie theater, Honda Center, Angel Stadium. Building was well maintained. Looked nice. Price was acceptable for the quality of the product. The room itself was very plain, and dated. The cabinets were white melamine and were yellowing. The sheets were horrible and the bed was flat. The pillows were bad. The furniture was old, dated, and very basic. Even when this room was brand new, it would've looked cheap. Nice, but cheap. Towels were very cheap. Reminded me of my HS locker room. Bathroom did not have shampoo or bath soap. While the room was clean, it looked old and dated and contributed to an overall negative opinion. I'm glad I was only there for a few days. I would've checked out if it were for any longer. This is my first stay in an Extended Stay hotel. Not sure if my experience was typical. I would not recommend this location, unless it's only thing available. It seemed like there was an apartment atmosphere with some of the people. A lot of people stood around smoking in front of the door at the end of the building.
Overall accommodations were satisfactory....room clean enough...kitchen in room great for those on long trips...location and ease of access to surroundings is great...a lot of options in the area Breakfast...not exactly what they advertise...only coffee and prepackaged granola bars/vending machine worthy muffins...ended too early (9am)....staff was not knowledgeable about the area/could not make recommendations for dining besides McDonalds...even when providing take out menus, they only gave restaurants that were already closed...only 1 out of 5 staff members were friendly...even housekeeping rude when found out I had late checkout...could not provide amenities for what a guest may need in their room kitchen (i.e. wine opener)...but good enough
Location STAY AWAY!! Had ants in my room and front desk wouldn't take care of it. Had to wait 25 minutes to check in. Room was dirty, towels not clean, bathroom had mold, requested a pan and had to wait 12 hours because they were all being used.
Staff and location Floor was sticky and the sheets and pillows smelled dirty.
Found multiple items the previous room users forgot to put in the trash. Housekeeping apparently had a bad day too. Location is good for the Angels ball park
breakfast. Good value.
great value, friendly and helpful staff, comfortable clean rooms with great beds/bedding
Clean and quiet. Breakfast selection was limited and quality was not very good. Having stayed at other Ayres properties, I expected better. The free hot breakfast was a main reason for booking here.
The staff was extremely helpful and knowledgeable. They helped us save money by booking a town car to the airport. The free breakfast was great. I liked that check out wasn't until 12pm. The hotel was located a short bus trip from Disneyland. For $5 we could by an all day bus pass. The bus drivers were always friendly and on time in most instances.
The location in proximity to Angels stadium was fantastic. Nice decor, clean and quiet rooms, good breakfast.
The actual room was fine, just as you would expect from any non-budget hotel. On the online booking site it was described as a "boutique hotel" in an excellent location. There was nothing special about the place. I have no idea why it was described as "boutique." I booked there based on the description to give my daughter a different experience than the other hotels on our vacation, but it was very similar to the Doubletree we stayed at in Flagstaff on our drive out. I don't know what I expected, but I was certainly not impressed. The price was about double what it should have been for a similar room at a name brand hotel chain. I would NOT book a room there again. Website reviews also stated hotel was 0.7 miles from Angels Stadium. According to my car odometer and Google Map App it was closer to 1.1-1.2 miles, too far for my daughter to walk in summer heat. If you have to drive to get where you are going anyway, location is NOT an advantage as advertised.
Breakfast buffet was very beneficial for my family. With four young children it's one of the reasons my wife and I prefer your hotel over others. I wasn't aware that if I used handicapped parking during my entire stay, that I would still get charged a $10 daily fee. That seems very odd considering that any vehicle with a valid handicap placard, can't be towed anyway. You may also want to reconsider the setup of rooms for those who are staying with small children. The Portofinos selling point for me was the bunk beds for the kids and the sliding doors that separate the kids room from the parents room. Please consider adding at least three 2.1 amp USB ports to your rooms. A digitally connected family like mine would greatly benefit if there are various charging points for our phones and tablets.
Convenient location to Disneyland, Anaheim stadium, Honda center and freeways. Quiet, comfortable rooms, free breakfast, free evening snacks and free internet Tiny lobby with little room during evening snacks
the room size, amenities, cleanliness, privacy, quietness, but most of all the very professional and helpful staff nothing
I ENJOYED MY STAY AT AYRES. THE STAFF WAS WONDERFUL, AND I FELT COMFORTABLE THERE. GREAT KITCHENETTE AND LOTS OF SPACE AND WORK FEEL. I WASN'T A FAN OF EXTRA PARKING COSTS NOR THE LONG HALLWAYS, WHICH EVENTUALLY I LEARNED THAT IT WAS QUICKER TO GO IN AND OUT THROUGH THE STAIRS OF ONE SIDE OF THE BUILDING.
Very friendly staff, clean rooms and comfortable beds! Will definitly stay here again! N/a
Drove up from San Diego for a hockey game at Honda Center and stayed here for the night. Couldn't ask for better location. On top of that staff is friendly and rooms were clean and comfortable! Oh and happy hour 5:30-6:30 includes free drinks and appetizers! Awesome!
Loved the breakfast and friendly staff! Quiet, comfortable hotel! Would recommend to anyone!! Didn't like paying extra for parking.
Breakfast was fantastic. Pay for parking? I already apid for the room, now I need to pay for my one and only car to use your parking lot? It should be for guests and should be included in my room price. Separate sitting room in this "suite" is a joke. Its a table in the same room as the beds. That is NOT separate.
Room was clean. Bed was comfortable. Very noisy building. Had to sleep with air conditioning on in o Order to try to sleep.