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The size of the suite. The breakfast had a nice assortment of foods to choose from We had been there before, several times. The lobby is boring and doesn't have that elegant feel. The coast grill is the same as the lobby. We were in bldg. 2, no signs telling you were the elevator is, and our room, 310, is on the other side of the bldg. with no elevator near by. We will NOT go back to this property. It looks like the hotel is going under.
The room was very nice. Spacious with nice amenities. The free cocktail hour was okay and the complimentary buffet breakfast was awesome. I asked why the pool was closed and the employee said, "Some kid barfed in the pool earlier today". Perhaps some training on how to communicate with the public is in order. Although I did appreciate the girl's honesty.
The heated pool was very nice, clean, and large. I liked the game room during the happy hour as well. The halls were dirty, stained, and had a musty odor. The fire alarms went off several times during the day with no explanation besides "the cleaning must have bumped it" which doesn't make sense.
Sehr freundlicher Empfang und aufmerksame Betreuung. Eigeninitiativ wurde die für unsere fünfköpfige Familie beste Konstellation (verbundene Doppelzimmer mit zwei Queensize-Betten angeboten. Auch der Wunsch nach ruhigen Zimmern und late Checkout wurde berücksichtigt. Swimmingpool sehr sauber und liebevoll angelegt. Ein Schiebefenster ließ sich nur provisorisch verschließenDie dem Highway zugewandten Zimmer sind relativ laut. Empfehlung: Zimmer zum Innenhof/ Swimmingpool
Staff was great. Friendly and always looking to help. This location is less deaireable due to the age of the facility. The rooms are older and the heating cooling when on made the room smell moldy.
The rooms were good sized. The breakfast time went late, which was convenient. For a newer hotel, they don't seem to be keeping up on the maintenance very well.
The friendliness of the staff was above par. The room had a refrigerator and microwave, the front desk had a small store area, which I used quite frequently. The fire pit outside on the patio was a nice touch. The kitchen staff was so friendly and the food quality and variety was awesome. The location was nice, as it was close to the beach, and not too far away behind the hotel was a marina so you could see the boats coming and going. The room carpet was extremely dirty. My wife and I never went barefoot anywhere except in the room, and when we took a shower, we practically stained the tub with the amount of blackness that was coming off our feet.
Safe area (I stayed in Ventura last year and was not comfortable with the area) Quiet Large, comfortable room (full kitchen, living room, bedroom, bathroom) Clean Friendly and helpful staff (they let me check in at 12:30, which was wonderful -thank you!) Very convenient to freeway Nothing!