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Check-in staff was not welcoming. It looked like the supervisor was teaching a new front desk employee how to use the computer, but he did not look up once to greet us. Check-out staff was also not personable. I went to ask what the check-out procedure was, and the lady at the desk just said to call them from the room. I thought it was odd that they didn't give us a receipt or mention anything else about our stay.
Rooms where clean, new and tidy. Comfortable. Breakfast was a complete mess. Too crowded, not enough food and space available at any given time, specially close to the end time, when everybody was down at the same time.
there for work smell of room- moldy
convenient and easy to get to and from
The hotel is only about 15 mins from Disneyland. The room was clean and equipped with all a family with small kids would need (bath tub, fridge, hair dryer, etc.). The breakfast and facilities were great too.
We had a mixed experience with the hotel. First we were given a room that was facing the outside and it was smelling real bad (all rooms are supposed to be non-smoking). Later, on repeated requests we got a nicer room. The breakfast was good. Just 6 miles from Disney and the parking is free. Overall not bad for the price. Non smoking policy is not been enforced strictly. I did not expect this from a Marriott chain. I saw people smoking in the corridors.
Easy check-in, nice room, good price, good breakfast, friendly staff.
The free internet & breakfast
I liked the convenience of this being close to the freeway and major street but not set right on the busy street. It's set back just enough to be peaceful. Courteous staff. Paint peeling on the bathroom ceiling made the place look not as nice as it should be.
The rooms were small the shower leaked all night we told maintenance and they never came to fix it we heard it all night long. The woman serving breakfast was absolutely horrible and rude. The rooms smelled bad. Way to much money for this room.
Nice quiet location - close to Cal State Fullerton - good breakfast- friendly staff Breakfast area crowded, Room a little small
No follow up on my reservation.
Express Checkout war vorhanden, aber man musste eine Karte mit Zimmernummer und E-Mail ausfüllen, damit sie die Rechnung senden können. Ich warte noch auf meine. Ich hinterließ eine Nachricht und bisher keine Antwort bekommen. Reise endete vor 11 Tagen. Mir wurde zuviel fürs Parken berechnet. 4 Tage statt einem Tag. Ich kam Freunden, sie waren über einen Tag und hatten ihr eigenes Zimmer am folgenden Tag.
Main Lobby ist schön, die Toilettenartikel waren super Qualität Das Personal an der Rezeption war Mitglied war kurz angebunden und unfreundlich. Die Zimmer sind veraltet, Auffrischung nötig.
Ausgezeichnet schnell Auschecken System Check-in System etwas langsam
Einrichtungen & Ambiente waren exzellent. Das Personal war freundlich. Der Pool war überfüllt, ein extra Pool wäre schön.
Die Lage war gut Alles andere war unter aller Sau .
Einrichtung war schön, als wir ins Zimmer kamen Sie haben unser Bad nur einen Tag für einen 2 Tagesaufenthalt sauber gemacht
Sehr schönes Hotel mit einer ausgezeichneten Garten. Eine günstige Lage in der Nähe von Disney. Wir konnten das Feuerwerk von unserem Hotelzimmer aus beobachten . Unsere Dusche und das Waschbecken flossen nicht ab.
Sie hatten exzellentes Personal und das Gebäude war sehr sauber von innen Der Preis für das Restaurant im Hotel war viel zu teuer für eine Familie
In der Nähe von Disneyland Zimmer riecht
es hat uns sehr gut gefallen! Sehr sauber, und das Personal ist sehr freundlich und in der Nähe von Disneyland!!
Die Betten waren sehr komfortabel Die Bäder waren sehr klein
Das Personal war sehr freundlich und hilfsbereit. Die Beschreibung und Angaben über die Anlage ungenau waren. Das Zimmer war heruntergekommen und renovierungsbedürftig. Ich würde hier nie wieder übernachten.
Das Zimmer war komfortabel, Shuttle alle 30 Minuten Teppich in den Gängen war in schlimmem Zustand, sehr schmutzig
Der Teppich im Garden Tower ist schmutzig.
Great staff nice rooms. The engineer who replaced the air conditioner was awesome did a great job to save us on a hot weekend. The air conditioner broke had to be replaced at 10 o'clock at night. Parking is expensive.
Great staff! Very eager to help. Great location to Disneyland. Very expensive food. Not suited for families because of the high cost of food. Nice pool. Clean lobby, pool area and dinning areas. Cost $41 to park your car in self parking! This for 1 day & a half of parking! Absurd! $17 for a hamburger that wasn't all that great! All the food was way over priced. Got a New York steak that was soo charred on the outside and way over priced...$55 with NO side dishes, no salad. Rooms smelled terrible! We changed rooms 3 times. The 3 rd room was better, but not by much. Their $150 delux room is a very small box of a room. Very cramped! No bathroom fans either. So when you take a shower, the bathroom fills with moisture to the pint that it's dripping off the walls! And then the moisture fills the main room when you open the bathroom door. No wonder the rooms smell badly!
LOCATION the rooms under the rate that you offer me, are old and dirty rooms. this situation happened to me several times. On front desk, as soon as they saw that my reservation is mad by you, they make me feel like low profile customer.
There were ants in my bathroom on the day I arrived and I told about that to the people at the lobby but housekeeping never came within 20 minutes, which they promised. When I left I told them what happened but they never did anything to compensate for the filthy bathroom that I got. Very disappointed.
I really like the staff there was a young lady that helped me at the desk she was amazing. I had booked thru a third party and there was some errors she corrected them and got me adjoining rooms for my kids that drive in the next day.
Extremely close to Anaheim convention center where I was attending a trade show. Very pleasant and accommodating staff. Comfortable lobby bar for relaxation after a day on the trade show floor. Good restaurant and food. I would definitely recommend this hotel to any business traveler.
The hotel, staff, location, facilities and basically all needs were very well addressed and made the stay wonderful. I couldn't have found a better place to stay to make the trip to Disneyland a great experience I really have no complaints about any aspect of my stay at the hotel
Close to Disneyland and it's a nice area No body soap or toilet paper was in the room and had to pay to park and pay for internet
The housekeeping staff was very efficient and really tried to accommodated my needs. Having to pay for Wi-Fi (I think it was $12.95 for regular service and $14.95 for high speed). And for parking: $24.00 per nite. I'm guessing this might be the industry standard in this area, but what a shame
The balcony was a cool area. The heating/cooling unit was EXTREMELY loud! The room itself was okay, but to charge guests that are staying at the hotel $25 per night for parking is pretty ridiculous and excessive. Furthermore, this hotel still charges its guests for internet acess!!?? This is the first time I have been charged for WIFI in California is the past 5 years. Get with the times, Marriot. The hotel wasn't that great to begin with.
We were a couple wanting a king size bed, which we reserved and the hotel gave us a room eith two doubles and would not make any accomodations for the fact that they allegedly did not have any king beds. So we opted to go somewhere else.
Great loacation and staff was outstanding Noise from fitness club could be heard every morning beginning at 5:00 AM. Restaurant prices were a bit high for goods received