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Very friendly service, clean rooms! The beds could be more comfortable.
Updated rooms Bed was in good condition Pool and Jacuzzi were working Complimentary breakfast Friendly staff Convenient location Fridge temperature knob broke off Weird shaped pillows Round table which was great for eating and talking with friends was removed during renovation
Overall the room was great. There were 2 of us so the room was perfect. Beds were comfortable. Good location for visiting up and down the coast. I will definitely stay at there hotel again. My son enjoyed the pool. Room was well insulated, I didn't hear any noise from other rooms. Just people talking or pulling luggage by the room (at reasonable time ). We had a upstairs room. First weekday morning for breakfast ( around 8:30am) there was about 8 people getting breakfast, both coffee pots empty, oatmeal empty, yogurt empty, 2 front counter staff, 1 just stood there, the other was talking to a woman applying for a job and answering the phone. Not the best breakfast set up location. The next day was a little better.
Right off the 101. Back in February the Front desk guy did not want to print out my receipt for my expense reports. He rudely asked why I needed it and why I could not just print it myself from email. (Like I should stop at a local library or Kinkos on my business trip or what?) I asked if he would print it while I packed my car up and when I returned he again had a snarky comment and no receipt for me saying he isn't allowed to print it. I asked for a manager and finally the desk guy printed my receipt. Fast forward a month and I'm back only to discover i have been blacklisted from this red roof inn for wanting my receipt printed out. Stay away from this place.
Laid back vibe, staff very nice, something nice about this place, hot tub is nice, pool is now heated and comfortable, I like the like of pretension among both staff and guests. Overall very nice place for what I am looking for. some minor things were broken or not replaced, continental breakfast was better when I stayed here last time
The staff were friendly. The room was clean and no strange smell. We were traveling from Seattle to San Jose and had a stop in Arcata to drop of our son at the University. We decided to stay here and had no issues. We thought it was a good experience so we booked a room on the way home. I will definitely stay here again. Only 2 pillows but that is a personal thing and when we asked they gave us more.
Really great heaters/ac units, comfortable beds, nice heated pool & jacuzzi, pet friendly, helpful staff, drink & snack vending machines, decent breakfast. Overall a great motel for the price considering the amenities, far better than others I've stayed at in the area for the same price. Rooms could be cleaner- had to ask for clean sheets upon inspection & walls were dirty in some places & the mirror wasn't cleaned properly.
facility is a little shabby Homeless man sleeping on sidewalk outside a door grounds are in terrible shape
Pros The stay was only 1 night Cons. Very noisy, our room was next to an exit door and it was unbelievably LOUD, every time someone went in or out the door it was like they were banging on our wall. We reserved a deluxe room, but got a standard room, when I called the front desk they said they didn't have any other rooms and to speak to management in the morning. Management offered a $10 refund, with no explanation why we didn't get a deluxe except someone else must have complained about their room so they got switched to another leaving us with the undesirable room. No Customer Service. Uncomfortable beds
The staff were thoughtful enough to put us in a room with minimal noise... ...Unfortunately, one of our neighbors was practicing guitar and playing loud music and most floors smelled of weed... Perhaps recommend to guest to switch to edibles next time!
Best rates in town. Not too far from downtown and right next to city bus stop that only costs $1 to get downtown. Easy access to grocery/bank/restaurants. Comfortable and modern rooms. Mostly young hippies at this hotel so can get a little rowdy at night but mostly laid back atmosphere. Waffle maker. And breakfast ends at 9.
Motel is close to free way with easy access to Arcata & Redwoods. Very reasonable cost. Good free breakfast. Friendly staff. Grounds outside the building were not well kept. A fast food restaurant adjacent to one parking area.
No one at the front desk for a long time at check in, pool was very cloudy and dirty, hot tub was broken...would not stay again or recommend!
The heated pool was awesome. Nice room. Helpful staff. Good breakfast. Excellent wifi signal.nothing Nothing bad to say.
Room was adequate, everything worked. Affordable, had pool and breakfast. Close to freeway and my mom. Stale smell in hall, lots of smokers outside. Looks a little rundown, like it's seen better days. Breakfast was minimal, no protein, not restocked so ran out of things. Pool heater was broken, and pool and spa not open in AM.
The bed was insanely comfortable and the night audit that greeted me was very nice and very accommodating. I've been in hospitality for 6 years and she was a perfect example of how people should be treated.
The staff Everything but the staff.
It was a great price, and the hotel staff was very friendly. The amenities were very nice as well.
Appeared to be clean, adequate, et cetera. Big, many rooms - a hotel as opposed to all the motels in Eureka. But as with so many places, only affordable if you're well off or they have a special low price.