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The room was very large and very comfortable. The facilities were very clean and aesthetically pleasing, although I was unable to spend much time there due to a business conference I was attending. I read good things about the restaurant, however, was unable to check it out for the same reasons. I was given the opportunity to check-in before noon and to request additional towels, both of which I selected. However, upon arrival I was told that I was unable to check-in early AND that, even if possible, it would cost an additional $40. Furthermore, I did not receive additional towels. So, my question became, why even offer these things if you're not going to provide them upon request.
I'm a Pastor and I asked for a 1pm checkout due to a wedding ceremony I was performing in Huntington Beach at 4pm. Initially I was told no problem. I called on Saturday morning to confirm and my request was denied. Staff did not apologize, offer any solutions and I was very disappointed.
liked the restaurant in the courtyard There were large bugs in our bathroom -- unacceptable
I didn't like much. My experience was horrible here. We were lied to by the staff. Due to their lies, we ended up stranded at the event we were attending. We booked this hotel specifically for the free shuttle, and even made sure of times and venue location that it would all work out. Well, it didn't and the customer service desk did NOTHING to resolve. What an awful experience! I will never stay there again!
Everything about the hotel was really really good. It is such a good value for the money. The beds were very comfortable the room was very clean and the staff was very friendly wouldn't hesitate to stay there again anytime.
$ 32/Nacht obligatorisch Valet Parken ist lächerlich. Davon abgesehen, schönes Hotel.
Die Matratze war bequem. Nicht selbst parken. Parkservice $32 aber nur die Hälfte für Hybridfahrzeuge.
Unter dem Durchschnitt Service Das Zimmer hatte einen komischen Geruch. Fragte an der Rezeption um mein Zimmer zu ändern, sie sagten, das könnten sie nicht. Man sagte mir, dass ich ein Upgrade bräuchte und den Preisunterschied zahlen müsste. Reinigungsservice reinigte leere Zimmer um 10 Uhr, als wir versucht haben zu schlafen. 32 $ pro Nacht Parken in einem Bereich, wo es sollte frei sein sollte. es gibt bessere Möglichkeiten. bestimmt nicht wieder.
Loved everything about this hotel! Place looked brand new and up to date. Staff was so friendly. Everyone greeted us and was so helpful. Breakfast was great too. I even told the staff how wonderful they were and that I would come back again.
Very nice hotel. I thought I lost my sun glasses. Staff was very helpful and even gave me 2 call backs to let me know they had looked but couldn't find them. I thought that was very nice. Room was very clean and spacious. Bathrooms were clean and spacious also. Beds were very comfortable. I will definitely stay there again when I go to the amusement parks such as Disneyland or Knotts Berry Farm. Food line for omelette took a long time.
Free parking Nothing