We would've had a better experience if the windows had been dual pained. We had a hard time falling asleep because we could hear all the traffic from the freeway and the road below us. We felt like the windows were open, but they were closed and drapes pulled closed too.
The price for the location was pretty good. The staff was very helpful. Wifi was unuseable. Carpet was damp and stained our feet black. Room card stopped working and we were locked out of our room for an hour while they tried to fix it (in our pajamas). Ultimately had to pack all our stuff and move to another room.
Sheets were clean which was nice. Great location. Room they gave was a smoking room without notice. No other rooms available. Main lobby smelled really bad. AC didn't work.
Took one hr to check in
Convenient location to Amtrak Rough neighborhood, deeply soiled carpet, aged and no restaurants close by! Would not stay here again, regardless of photos and/or price!
Das Personal war wirklich freundlich und bemüht! Die Zimmer sind für den 3-Sterne-standard wirklich großartig! Da ich vor Ort zur Uni ging war die entfernung von ca. 5 Minuten mit dem PKW auch super angenehm. Wir hatten eine sehr angenehme Zeit im Hotel. Das Frühstück war wie in jedem anderen amerikanischen Drive Inn Hotel auch viel zu ungesund. Es gab ausschließlich Weißbroot, Waffel und jede Menge Donuts. Keinerlei Aufschnitt und ähnliches!
Super Preis-Leistung, Gute Zimmeraustattung mit Kühlschrank, Kaffeemaschine, Mikrowelle Lage direkt an einer Hauptstraße ist zwar nicht optimal aber akzeptabel, für unsere Städtereise ok.
Beds are not clean, hairs on the bed sheets: carpet dirty non smoking room smells like smoke, need hair dryer and iron for convenience and maybe luggage carts to help with luggages. Breakfasts could be better Breakfast poor quality. Hairs on bed sheets.
The staff tried to help, but in the end what type of hotel issues you a room without a key available!!? They had other rooms!! Why didn't they just give me another room!!? The room smelled like smoke! There are signs all over the facility stating it was a smoke free place and that no smoking was allowed on the premises, but there were numerous people standing right outside my room smoking!! The room also had numerous gross stains on the carpet. Was almost afraid to even sleep in the bed, and I'm the type of person that can sleep anywhere! Not even going to rant about how moldy the bathroom was!! Again, what type of place assigns you a room without a key available!!? I wouldn't recommend this hotel to anyone, especially a family. For $100.00 would at least expect a clean room sans stains, smokey smell. And at least a key to get in without having to go to the front desk to have someone open my door!!!!
The room size When checked in given a rom not cleaned with cigarette butts on floor. Supposed to be a non smoking facility. Moved to better room still not cleaned well. Only two pillow cases after returning to office to request 4. Will not stay there again.
Cool staff at check in, decent price Half toilet paper only, had to use napkins, coffe maker cup wasn't cleaned out, bed frame felt broken, clogged bath tub
The hotel staff was decent. It may be a victim of its location more than the hotel itself. Cigarette on my car but no damage! It was in pretty poor condition. There was a bulb missing in one of the lamps. One lamp and the cable box were unplugged. The AC unit had gaps to the outdoors. If you book through kayak (hotels.com) you'll have to pay a cash deposit and ask for it back else they may kindly keep it. I took pictures of my room incase they tried to charge me for anything. I chose this location because it was within walking distance to bart and cheap. Upon arrival I decided it would be better to drive to bart. Doing it again I'd stay in another city, or at least go for a $100+ hotel maybe the neighboring days inn.
The clerk was empathetic and understanding, very helpful with cancellation information. I declined to stay at the motel after my arrival. Despite the feedback I had read, I was optimistic that the place would be suitable for a single overnight stay. I checked in, took the stairs to avoid a homeless man obtaining water from a hose spigot, and was met with a strong wave of marijuana when I opened the room door. I attempted to take the elevator back down to the front desk, but decided against that when the door opened shakily to reveal exposed wires and a used condom on the floor of the elevator cab. The front desk clerk was very empathetic, and when I explained "I can't stay here," he responded "I didn't think you could." The two police officers who arrived were very helpful with keeping the homeless man away from my vehicle as I left. I would recommend removing this hotel from all third party booking sites.
Location Room very poor quality, blood stains on the carpet, bathroom and sink dirty, not maintained. Too expensive for the quality of the room.