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Room did not have a couch/pullout bed like it was shown in the picture. Hotel did not want to work with me about switching rooms. Had to ask for blankets to build a bed on the floor.
The people who work here are wonderful. Everyone was friendly and professional. Location is great if you want to be in downtown Huntington Beach. I've stayed at other Kimpton Hotels and found them quirky and charming. This one is a boutique hotel without the charm of a boutique hotel. They also charge a daily resort fee of $25 (plus $3 tax). In no way is this a resort. There is no pool, no spa and if you get a courtyard view room, no view of anything but the courtyard. As someone else noted, the parking fee is hight but it's consistent with charges for all the parking garages in the area.
Close to beach, friendly staff. Was everything I was looking for in a beach side hotel. Wish I was able to stay for longer than one night. I was caught off guard with the $35 mandatory valet fee.
Hotel is 1 block from Main Street and view of the pier. Terrific stay.
This is a great location in Huntington Beach, across the street from the beach and the pier. We loved the cool factor of the hotel and the modern design. The casual beach atmosphere and friendly staff was a treat. We loved the free use of the bicycles.
We booked the hotel on a whim during our road trip and were very pleasantly surprised by the atmosphere, the quality and and vibe of the hotel. It was in a great location really close to the beach, food and shopping. Friendly staff. Would stay again! Having to sign up for a membership for the wifi was not ideal.
The hotel is so cute, refreshing and close to the beach! Walking distance to everything! Loved it!! Nothing!
nice spacious balcony Was given a room on main floor almost directly off common area, but I suppose someone has to get that one... no ice machine on our floor. Balcony separated from neighbors' by a couple of floor planters--not very secure.
Clean hotel and friendly staff. Great location!
I was a beautiful place to stay, clean and the staff was great. I would surely go back and stay longer for pleasure this time!!!!!
I didn't like much. My experience was horrible here. We were lied to by the staff. Due to their lies, we ended up stranded at the event we were attending. We booked this hotel specifically for the free shuttle, and even made sure of times and venue location that it would all work out. Well, it didn't and the customer service desk did NOTHING to resolve. What an awful experience! I will never stay there again!
liked the restaurant in the courtyard There were large bugs in our bathroom -- unacceptable
Everything about the hotel was really really good. It is such a good value for the money. The beds were very comfortable the room was very clean and the staff was very friendly wouldn't hesitate to stay there again anytime.
The room was very large and very comfortable. The facilities were very clean and aesthetically pleasing, although I was unable to spend much time there due to a business conference I was attending. I read good things about the restaurant, however, was unable to check it out for the same reasons. I was given the opportunity to check-in before noon and to request additional towels, both of which I selected. However, upon arrival I was told that I was unable to check-in early AND that, even if possible, it would cost an additional $40. Furthermore, I did not receive additional towels. So, my question became, why even offer these things if you're not going to provide them upon request.
I'm a Pastor and I asked for a 1pm checkout due to a wedding ceremony I was performing in Huntington Beach at 4pm. Initially I was told no problem. I called on Saturday morning to confirm and my request was denied. Staff did not apologize, offer any solutions and I was very disappointed.
Reliable excellent service and accommodations! We are always impressed with our experience at Ayres!