There was no hot water and the toilet took hours to fill up to be able to flush again
There was an indoor pool which was perfect for our 4 year old.. Beds were comfy for the most part and AC was cold, once we figured it out... Awful staff at front desk! Was asked to put a hold for $100 on my card, so we did and the receptionist said "in case you steal something". The hold was supposed to be for 3 days, it's been 2 weeks and they still have not returned the funds, and no, I didn't steal anything!!! The manager will not return our calls, the staff seems to be running itself with no leadership... Also, they are running a convalescent home out of the hotel, which was out of the ordinary for me... I've also asked for a corporate phone # and was told no because they do not know the # and suggested I google it!
Loose fixtures in the room, cockroaches in the hallway. Took 20 minutes for check in.
Only place with indoor pool. Don't get an atrium room. People are inconsiderate and play pool after 10 pm and play music and sing.
Dirty place and the staff is terrible. If you can find somewhere else to stay then do that.
Staff was friendly. Check in was quick which was significant since there was a line of several people ahead of me when I arrived. Room was clean and breakfast was good. No issues.
I noticed in their pictures online that it had been remodeled. Everything looked clean and modern. Great place for being on a budget. Also the breakfast spread is a very nice bonus. Whoever remodeled the place had some bad craftmanship especially in the shower. Also, be prepared for freeway noise, and I was right next to housekeeping which is noisy as they start work at 9am( I arrived very late and was looking to sleep in)
I was charged more online,got there a day early the charge was 20 dollars less then my online purchase
Handle to turn on shower (rm 106) barely worked.
Great breakfast, comfy beds, friendly staff!
Friendly staff and tremendous breakfast Lukewarm shower and malfunctioning door locks were unwelcome surprise.
Customer Service = Amazing Room = Amazing Breakfast = Amazing Parking = Amazing Pool = wasnt clean at all! Hopefully our next visit they will clean out the pool....
Very noisy all night, room had a dirty smell maybe put air freshners
Nothing Bed bugs ... smoking air conditioning unit so fire alrsm went off at 130am... no wake up call so missed breakfast.... hair in shower... no screen on window so because ac was not functioning we had bugs in the room because it was too hot to close the window.... informed staff they we could take pur deposit and leave...this was at 1.30am... are you kidding were was my fiance,and I to go... and she said we would get no refund for our atrousious room... still awaiting Manger call to resolve issue .... very unhappy
Leaving Everything. Dirty, said nothing about the painting going on on the 3rd floor. Smelled like cigarettes alot, stains on the carpet, shower curtain wouldn't close all the way. No.
Comfortable rooms / beds. Noisy (near train tracks). Did not have the room we anticipated on late arrival (despite calling ahead to advise re flight delay).
Very clean, nice room. Service was superb; very courteous personnel. I forgot to give my key to the valet and (after calling to confirm) he came upstairs to get it rather than asking me to bring it down. Excellent. Also, I get the feeling that this is the nicest hotel in Modesto area; the locals all seemed impressed that I was staying there lol. It's RIGHT next to the train tracks, and a loud train comes by at least once an hour at night. They provide earplugs for guests, but I recommend asking for a room that's NOT facing the tracks.
The location to downtown Very noisy. Heard the people next to us and above us like they were in our room. The train would go by every few hours throughout the night and I was woken up three times from the whistle.
Ease of check-in and check out and the cleanliness of the room.
Located near Downtown Management not prepared for influx of American Vets convention, which hotel knew in advance. Staff shortage in Bar and Restraunt for Breakfast. More management working(not helping out) than staff.
Nice restaurant Nope
location old, run-down - was NOT a 3 star
The location was great. Rooms are old and musty. Carpet was gross. The halls smelled. Broken ice machines, and sketchy maids.
Stayed here for four nights. We were very happy with the room and hotel. The king sized bed was extremely comfortable. Comp breakfast was great. We would gladly stay here again!! There wasn't anything that we didn't like about the hotel. Would recommend this hotel to family and friends. Great experience.
Nothing stands out. No elevator, ac would not cool room, hot in hallways, poor signs for directions to different areas of hotel
Great location, accomadating staff, lots of breakfast choices Rooms need some updating
Location only There was homeless people outside and alot of noise.
There is nothing to like about this place. Ice broken. Internet poor. Apparently cars have been broken into and a review which I expect was provided by the facility itself said you should not stay in Modesto if you do not want your car broken into.
Breakfast is 5 Star. Front Desk personnel are 5 Star. This used to be the Modesto hotel and recently changed the banner to Ramada. Hotel building is old but don't let it disguise what is inside. A charming courtyard and spacious wide rooms. Would prefer covered parking.
The room was a little dirty, Killed a spider near the bed next to the night stand. My ten year old came home with rash marks. Definitely wouldn't stay here again!!
Breakfast was free and was the best of any of the hotels we stayed at on our trip. It was included scrambled eggs, sausage, waffles, biscuits, grapes, bananas, apples, oranges, 100% orange & apple juices. Room was clean; price was reasonable. It did not have an elevator and had outside entrances to the rooms.
Location, size of room. Great breakfast. Nice staff members. the fitness room did not have any A/C and it smelled like weed.
Friendly staff, attractive grounds, good location I did not find the room to be what I expect from a 3-start rated hotel. The air conditioning unit (which was essential to keep on because is was 100+ degrees outside) was extremely loud. Workout room is lousy too.
Could have my dog, for $25. Close to where I needed to be in Modesto. Person covering the desk on Saturday 9/5/15 was extremely helpful and accomodating. Great service.
Everything was great very comfortable and clean
Never stayed at Great Westerns before, Don't know what I was missing! Everything Super!
Very satisfied with our stay there. The place was clean, comfortable, and centrally located with plenty of parking. Staff very accommodating