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Clean rooms with feel of knowing they are clean Ac went out. Super hot. Small beds
Wonderful environment, great Beds close to San Jose Convention Center. Very Friendly Staff, impecible Service.
I liked that it was downtown close to bars, clubs and restaurants.
Rooms Staff at the door
Fancy, various locations to eat and enjoy yourself with partner and great America in a 13 min drive distance just a great stay after all and great valet service Beware of an extra 100$ charge at check in just in case you break anything in the hotel but will be refunded after check out and line is to long with no one trying to help them out to make the line go faster
A property in the Fairmont family. Being in historical downtown next to sites of value. Relying on amenities of a high end hotel which did not disappoint. The staff was friendly and helpful in all encounters. Extra fees for wifi these days seems unnecessary. Having to use hotel cards to go between tower and main facility (although security is appropriate).
Can't really think of anything. 1. Room was dated. 2. Room with a view had no view. 3. Parking was expensive. 4. Hotel had no charm or allure (other than the advertised picture).
Location Bed was uncomfortable and did not have enough covers shower was outdated and shower head was cheap No coffee station in room Sparsely decorated
Walking distance to downtown San jose & Staff was great
Great hotel, room and staff! Got free upgrade upon arrival and an extra 1/2 hour checkout time so we could go to the next door art museum without a hassle.
Comfortable rooms, friendly staff, reasonable price Hotel location
There were several minor maintenance items such as worn painted surfaces and light fixtures that needed attention but not enough to affect my stay which overall was great.
Loved the styling of the room and its amenities
fashion design. final bill (invoice) let me confused because they charged the deposirt, but after their GM explained, that's ok
It was great! My boyfriend and I were travelling and needed a nice place to stay but didn't want to break the bank. This was a great choice. Such a highly rated hotel, and yet for less than $200 a night. I will definitely come again next time we are back in the area. One of the few downsides was our room placement. It was at the bottom floor and so you could see the cars parked right outside your window. A bit annoying when you're trying to have some privacy, but I just pulled the curtains down. Also our booking was pretty last-minute so I can't complain about where we were put. The other downside was that our lamps were unplugged when we came in, so we were confused as to why the lights weren't working, the floor lamp shade was crooked and bent as well. These are just minor aesthetic downsides however. Our stay was great overall and the style of the hotel in general is very modern and I loved it.
Loved the staff very friendly and helpful. Rooms were perfect for the amount spent. Very relaxing environment and easy to get to from the airport.
Extremely clean and welcoming! The room service robot made my stay worth it. Everything was great.
Beds were super comfortable. The place was clean. Presented with contemporary features and furnishings. Check in/out was quick and painless. Efforts were made to stay as green as possible.the staff was super helpful and available for anything we needed. Nothing to report here.
Very comfortable and luxorious look to the hotel. Enjoyed my stay very much. The hotel did not find my reservation but they were able to accomodate me.
My family has stayed at this location on several occasions. It's a great central location for the bay area. Very relaxing, modern, accommodating and friendly. I always look forward to a weekend at the Aloft:)
No mini refrigerator in the room and no vent in the bathrooms.
I like the staff at the hotel as well as the accommodations. The hotel in general seems to be a bit on the older side and wasn't as modern as some of the other Double Tree hotels I have stayed at. The facilities need updating
There was a live band playing in the lounge until 1 am. There was no physical buffer (walls separating the open air of lobby and lounge from where the rooms are located) between our room and the music other than our thin door. The music was deafening inside our room and kept us and our baby awake until it stopped at 1 am. Having to be up at 5:30 the next morning for the purpose of our trip was miserable on 4.5 hours of sleep.
I liked the staff at the hotel. The staff were helpful and accomodating. Never is there an issue while staying at this hotel. The hotel seems old and not all rooms are quite up to date in regards to being a true Doubletree hotel.
Nice and clean room polite staff No free breakfast
The bed was comfy There was black dirt and grime in the shower. They were not apologetic when I called. They said they would send housekeeping. Housekeeping never arrived.
Probably the best hotel option in Newark. Highly recommend for short stays. The elevator took awhile.
I loved this hotel. I would recommend it to anyone.
The lobby was awesome but deceiving the rooms were not half as nice. Sheets were dirty and soiled. Room was not properly cleaned or updated. The lobby was awesome but deceiving the rooms were not half as nice. Sheets were dirty and soiled. Room was not properly cleaned or updated.
everything is great !!
I really enjoyed the customer service of all the staff. I have no complaints. Marriot is simply the best and I will be definitely coming back.
Rooms were very nice. Newly remodeled. We had a room right behind the elevator which worried me but never heard any noise from it. Nothing negative to report.
We liked: Grand entrance Large heated pool Cleanliness Comfortable bed Nice Decour Amazing sofa Great TV and alarm Spacious bathroom Nice water pressure Had an iron and a hair dryer Coffee maker was a Kouereg Nothing
The staf was extremely accommodating and friendly. the food in the restaurants was of excellent quality and the Lounge Bar was an excellent place to relax and grab a light meal. The room was large and perfect for my business trip. I liked everything about this hotel
The design of the hotel is amazing! I love the modern feel and everything feels new. Downside was I came on a day where teenagers called "future business laws of America" were staying for the weekend. They were loud and obnoxious in the hallways, elevators, and at the pool. It seemed like I could never get away from them!
Amazing views, great service and great bar
Room was excellent, except my city view was a view of the stadium. Can't really complain about that though it was fine. They even sent up a bathrobe to my room when I asked. There was some youth convention going on which wasn't really a problem. However it took me a while to get on the elevator to get to my room
Was given a double bed instead of a king. Uncomfortable and had to sleep in two different beds