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The room was clean and very comfortable. The staff was rude. The greeting person at the door didn't even greet us. The staff was awkward and made us feel uncomfortable.
Clean facility with good amenities. Super staff. Attentive and efficient. Rooms are large and equipped with everything you need to include sundries. Location on the 50 makes for some noise in the rooms that face the highway, but it's reasonable.
Yes and thanks for good service
The room was spacious and had plenty of power plugs for working.
Cleanliness and the staff were absolutely great. The tv system they use was a bit difficult to navigate with the controller not functioning properly but thats really minimal and takes nothing away from the great service of the room.
The room was more than I expected!
Staff, very friendly and helpful Size of the bathroom,very small, second bed way to close to the outer wall, made it hard to get around that side of bed
clean and quiet, it seemed to be in a business park type area.. which was nice and quiet over a holiday. i wish breakfast stayed open until 10am
Staff Breakfast shuts down too early.
Updated good size rooms, supper helpful staff, awesome complementary breakfast, everything you need for short or long stay is here. Our room was located on the fifth floor and still we had hundreds of ants wondering around.
The room was great. Overall, the staff was helpful. The fire alarm was going off in our room on the 5th floor for 45 minutes. It was irritating!!
Rooms are spacious, clean, and air conditioned upon arrival.
Very spacious room with suite! The breakfast was hot and filling with plenty of protein. Construction left no aesthetics to the lobby. First impression was poor.
Rancho Cordova's Hyatt was amazing as always. The customer service that Dean provided was fabulous as always. none
The location is conveniently located next to I-50. The hotel needs a major remodel. The rugs were all worn out and the rooms look outdated.
The staff was pleasant, check-in was quick and easy. The room was a suite with separate sleeping quarters. 2 TV's, a mini fridge, microwave, iron, etc. Windows actually open for some fresh air which I like! I hate I had to miss the omelet breakfast! ;)
Breakfast was nice. The manager was a jewel. Not all the entrances were handicapped accessible so my husband had to go around to other doors.
Nice design room Bathtub drainage issues!
Great room and service! Under renovations in the main building, but no big deal because they were happy to upgrade
The room was amazing The back door of the building was not working
This guest did not leave comments about this hotel.
overall clean and good location The staff was very particular. I was given a card to have breakfast - when I went down to get coffee and a bagel I was highly questioned about where I was staying and was I allowed to be there? No one else was there, but the staff was highly suspicious.
This guest did not leave comments about this hotel.
Lack of hotel amenities, snack center had stale items, no water in snack center. Didn't have transportation to airport. Minimal parking due to construction.
It was a mini suite, great breakfast, helpful staff The toilet kept running The shower/bathtub water controls were not working right My room was not cleaned the second day, I had to go to the desk for another towel and shampoo
Large, clean room with full kitchen and 2 flat screens. Great!
The unit included a kitchenette, full size sofa, small dining table, flat screen TV, free internet. It was modern and clean.
Clean and comfortable AC set up strange. Wall thermometer didn't control unit
Facilities were run down. Many people were wondering the hall late at night, not allowing sleep.
Large cockroach in bathroom, poorly maintained accessible shower ( replacement shower head couldn't be used without holding in hand). Toilet ran all night.
The location felt cozy The breakfast was mediocre. Coffe tasted acidic, orange juice was watered down limited selection
Location. Cannot believe the room have no Internet connection included in the price.
We attended a function in the downtown area and the location was perfect. Room key did not work initially, I called the front desk from a house phone and an employee checked my identification and opened the door, he returned a short while later with a new key.
Downtown location. Good valet parking service. No minibar
Proximity to convention center, willingness of staff to accommodate requests
Great location. Walking distance to restaurants. Donut shops. Thrift store shopping everything. We stayed for an athletic event but had some time to do other stuff. Close to a 7 eleven if you need a quick snack and self parking was across the street but easy to get to. A lot of homeless in the area but there is nothing the hotel can do about that. Just be cautious when walking at night.
Location and room Staff didn't seem to know the area. I had to go to a coffee shop to even know what neighborhood the hotel was in.
The Lobby, the Gym, the pool and the rooms are great. I also enjoyed the very friendly and helpful staff during the Sunday Brunch. Having to wait in line for 5 minutes for the elevator in my floor and up to 10 minutes in the lobby. There was a lot of people and the elevators took forever.
Clean rooms. The TV service is worst I have seen anywhere. Very basic service. A major basketball game is on ( Warriors ) and they did not have the channel, really! This is a business hotel in Sacramento. I go to the lobby bar and they have two flat screens circa 2005. Spend $1400 at Costco for two new flat screens. They missed the attention to detail that is required in this market. Will not stay there again.
Clean, modern room Did not have free parking or WIFI
hotel staff there was no refrigerator; it cost to use wi fi; it was too expensive for one bed that was advertised as a double; it was noisy.
The bed was very comfortable and the sheets were lovely. The reception staff were not very friendly or helpful. They didn't seem suited to the service industry. The concierges were very helpful and friendly.
I loved the room service breakfast. And how close it was to everything to do in downtown Sacramento. I had such a blast and everyone was pleasant and helpful during our stay. Definitely staying here again in the fire