Hotels in Riverside

The hotel was generally clean in common areas and the room itself. Not luxurious, but very functional. We booked 2 queen beds and unapologetically were told only a single King was a available. I would have booked a different hotel and skipped the Hyatt. I got barely an apology and had a very unpleasent night in a room not suitable for my family.

Only good thing is the proximity to downtown. We were woken up at 6 a.m by a fire alarm they couldn't turn off for over 30 minutes on my boyfriend birthdat (reason for the stay). After leaving the room for the day and coming back at 6 p.m we noticed the house keepers never even came. When we called the front desk to let thme know the situation wasn't addressed nor did they offer a solution. Plus we paid 24 dollars a night for self parking. Terrible time and accommodations at the Hyatt. Such a shame we will not be returning to this hotel.

Beds were to soft Cabinets / dresser old and venere was peeling - time for a remodel Staff upon checking had trouble scanning my credit card- staff asked for another credit card. Asked that the staff key in the card number- said they can not do it? Is this a Courtyard corp. policy?? Not happy from the get go...

Swapped rooms for smaller with less amenities. Offered and moved rooms next day but didn't follow through with the refund of the first night. Comfy beds and good breakfast.