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Very nice old hotel. People are friendly & helpful, and hotel has many services. Building is almost 100 years old, and very well maintained. Excellent place to relax.
Clean, modern, spacious room with two queen beds. Nice updated bathroom. Located in an area of town with plenty of choices for eating out.
Great view from our room. The room was supposed to be non-smoking, but it stunk like cigarettes. The water pressure was terrible; it took forever to take a shower. The staff were mostly decent, but there were a couple of jerks with bad attitudes and poor customer service. I have family in Santa Maria, and I visit often, but the next time I visit, I will stay at the airport Radisson because it is far better by every measure.
Everything. Big room. Nicest towels yet at this priced motel. Great breakfast. Good internet. The whole package was great. It was all good.
Convenient location and overall The climate control wasn't that good--it was always running too hot for my choice and when I ran the fan, it became too cold!
The price wasn't awful, and it was right off the 101, which was nice. Managed to be fairly quiet despite being so close to the freeway, and the continental breakfast was pretty good - there's an I-HOP literally attached if you want something more involved. We stayed in a room with a king and the bed gave me massive back issues. The pillows on the bed were uncomfortable and rather then getting normal sized pillows, we got like 8 throw pillows that were miserable to sleep on. What kind of hotel doesn't have normal sized pillows? How is this even a thing? The curtains to the outside were ripped and the "blackout" curtain behind that was torn to pieces. They had tried to fix it with gaff tape, but it still let in a ton of light. You can tell that the facilities here have been majorly neglected. The room was clean, but I still felt icky laying in the sheets that night. I wish I had shelled out another 50 bucks so I could have at least gotten a good night's sleep.
The staff was courteous and helpful. The room service was quick. The chair in the room was not safe at all. It was an older office chair. My wife and daughter almost fell from it. Secondly, there was no microwave which is marginal acceptable. Lastly, there was no mat for the bathtub while taking a shower. The tub was so slippery that anyone can fall easily in the shower.
Restaurant was good, hosts were nice, heated pool was great on a cold night. Room was clean and bed was comfortable. It was directly on the airstrip at the airport so it was very noisy particularly in the early morning.