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The people were very nice, clean room and quiet, food breakfast The only thing we didn't like was that the toilet was really small and low, very low for a disable person.
unreliable wifi ... too many chinese & japanese channels on tv... no cnn.
Comfortable and clean room. I felt safe in the hotel. Gardena is not the safest city around. A little warm in room when we first arrived, but I understand not turning on AC until guests arrive.
They didnt give me my room service because i ask for towels earlier than they decided to do house keeping Honestly nothing about the hotel its good!!!
The location pretty much It had severe water damage you get what you pay for it actually rained down in the bathroom in the middle of the night and room smelled musky remember you get what you pay for
Very friendly staff and the room was extremely clean. Area was very quiet. Bed could have been more comfortable and furniutre in general looked a bit weathered and in need of replacement.
Marina Totality , needs upgraded , bathrooms , amenities , need more restaurants .
Staff is great, and generally a very nice hotel. Doesn't live up to our expectations based on previous experiences at other Ritz hotels. It feels tired, not as luxurious as others, and is starting to show some age without upkeep. A simple example would be the pool has cracked tiles and feels rundown.
the location room service food. the french soup was disgusting. There was also no glasses in the room. time it took to get the food valet parking took 15 mins to get our car