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Front desk staff don't look happy working there. Security guard that worked at pitbull concert was vet hostile!!!! Very disturbing guard and called us names. Very sad.
The Jacuzzi ! Need 2 Jacuzzi's
The rate was good on Thursday. No Fox News Channel ! I was very disappointed, will not stay there the next time.
We checked into the hotel at 12:30 am on Christmas Eve and the check in representative was very friendly and accommodating. He asked whether we were traveling with small children, which we were, and he offered us a child friendly room with a bunk bed. The room was clean and comfortable. The breakfast the next morning was excellent and well stocked. Overall it was a great experience. We will be staying here every Christmas Eve during our travels.
clean, quiet, quick easy check-in, professional friendly staff, easy access to I-10, good variety of bkfst choices nothing - all was good
Beautiful location and landscape, great rooms, very friendly staff The sprinklers went off a little after 5 PM and were spraying the sidewalks more than the plants themselves. I was effectively blocked in my path and had to take a longer route. Why in the heck can't they activate the watering cycle after midnight??
We enjoyed the convenience of having all the necessary amenities: lazy river' pool, rec. room, rooms had a full kitchen, grill in every balcony, washer & drier in the unit, etc... It it's definitely a great family destination! The Wi-Fi connection was terrible. I paid for a day of Wi-Fi and got terrible reception. Too many flies...not the resort's fault; the city seemed to have a fly problem.
Nice pools,perfect location
It was beautiful. everybody very helpful and friendly no
This just may be the best place to stay in Indio/Palm Springs. It really is a condo. I stayed in a 1 Bedroom that had to be at least 700 square feet. The pools were great (loved the lazy river) but the room was incredible! The large patio was a great place to hang out and the BBQ on your patio was a huge plus. The furnishings and kitchen were top notch. This really is a timeshare property and I may actually buy a timeshare here. The casino is only 4 blocks away. Easy access to the freeway but the resort is still off the beaten path and very secluded and surrounded by beautiful mountains and on a wonderful golf course. If you are really picky the only things you wouldn't like about this resort are: Shower is small (bathroom is large) and there is no complimentary shampoo. That's about it on the negatives. 5 out of 5 for me. You should stay here no question.
I took a 3 night trip last week with my sister in law and our 4 kids. I would normally be afraid to all stay in one room, but space was never an issue. There is a huge master bedroom with a king bed and another bedroom with two twin beds. The living room also has a Murphy bed which is a nice touch so you can just push in up in the AM and not have to do major clean up. The decor is very nice- upgraded furniture and everything you could need in the kitchen. Each unit has a huge balcony with its own grill which is a nice touch! There is also a stackable washer and dryer (they even supplied detergent). The grounds are gorgeous and we had fun just walking around checking out the landscaping and lakes. There are bunnies and ducks everywhere which kept the kids entertained when we were not in the pool! Speaking of pools, this place has it all! There is a fun lazy river with both single and double tubes to use along with a huge pool and a very large kiddie pool that is only 1 foot deep all aro...
It was close to the venue we were attending. . There is no elevator, everything is very old and some repairs are in order.
Jose at front desk was very helpful. Room had lightbulbs that had to warm up so very dark when you walk in.
Great location Had some trouble with leaking water that was fixed.
Staff was friendly and accommodating. Rooms are basic and bed was comfortable.
Location was perfect for our event. Price was right. Room was clean. Some pleasant interaction with some of the staff (more on this below). Shower handle came off, but maintenance was sent and it was fixed in minutes. Jacuzzi never got hot, despite several (unconvincing) assurances from staff that heater was on (this sounds minor but was definitely a bummer).
Bathroom We check in late we're so tired and exusted the door key won't work,second AC was hot they gave us fan,no microwave,I call their office maintenance guy said to check he never came I sent my husband to thier office.never recommend this hotel
. No airconditioning, no screen on sliding door, Sheets should have been replaced.
Location Services was really bad we waited for sales representative 20 minutes she was at lunch??? she scream at us of why?? we were trying to check in at 2 pm, she never apologize to us for the wait, the person doing the garden was the one who apologize to us.
When I was trying to check out there was nobody in the front desk. Rang the bell and waited over 20 min and someone never came. Did not like the hotel at all.
Soft pillows and loved the restaurant next to hotel. Curtains were outdated along with TV. There was NO exercise room. I would really have to think about staying there again.
The rooms are very clean staff was very friendly. The Hotel landscaping is in bad shape and not well kept. Gives the hotel a run down look.
On the plus side, it had a refrig. and microwave. Ripped, soiled carpet, stained furniture, very worn. Stayed in 1st floor handicapped room, but ice machine was on 2nd floor, no elevator.
room was clean and staff friendly. free breakfast was good over all value was good.
I love the rooms are big and comfortable beds as well the bathrooms .Very nice hotel.. I like everything ,suggestions I think rooms need a microwave .The rest perfect
The breakfast staff was good and food was suitable. The room was not kept in good condition. Missing wood frame around door, open space under entry door causing air and bugs to come into room. Cobwebs in the upper area from top of wall to ceiling.