Comfy feel, big room, decent breakfast 2 days out of 3 we had showers that were cool. Initially we were given a room with 2 queen beds when we'd requested 1 king. Front desk staff was able to get us a new room right away.
At all times of the day, it seemed like most places are at night. No crowded elevator, no noisy neighbors, everything was always clean and accessible, the staff is VERY friendly and prompt to attend to any questions or services. Simply one of the best experiences I've had, the entire weekend.
Walking in to such a clean, neutral aroma front lobby. Everything was in it's place. The luxury of how the front desk was set up. So impressed, even with the chandler. Elevator was set inside it's own private entrance, So kept the allure of a 4 star hotel. Our room was spectacular. A smoke free single king bed. Was so impressed with the couch in our room instead of a cold set of chairs and a wobble table. Carpet was immaculately clean. No wall or carpet damage anywhere. Window opened and we had fresh air. Our room had no lingering odor of smoke and no perfume cover up. Continental breakfast was amazing. There was always someone there to make sure fresh coffee, fruits, muffins. Counter was clean. Staff asked if there was anything else we need, I will be looking for Best Western more frequently now. I have always told my friends, Best Western has the most comfortable beds, and that is what is so important to many travels. That good night sleep. I own my residential business, an I must say, I really put this Best Western to the test. Only thing I saw, and kid you not. In the elevator entry, left side by elevator, was a cob web and has been there for a bit, looks as if it was over looked because it was hanging down. Can you believe, that's it! Bathrooms, room, lobby etc. was amazing.
The hotel and rooms were nice, clean, and updated. I didn't have any trouble with the temp of the room and the beds were pretty comfortable. The location is right off the freeway so it was easy to get to and not a far drive from restaurants and wineries. The complimentary breakfast in the morning was much better than others I have been to. The staff was super friendly and accommodating (we had an issue early in the morning which I'll explain in what I didn't like). The style of the building is set up with all the rooms facing the hallway on the inside... We were woken up at 7am by a group of younger girls that were talking and laughing very loudly. Unfortunately our room was next to the elevator upstairs that had a small sitting area where the girls kept running back and forth from and continued their early morning there. Luckily the staff accommodated us with a later check out since we had trouble sleeping. I suggest asking for a room at the end of the halls if you want more privacy.
Free wifi and amazing breakfast. The tub in the room was perfect. nothing
location, ambiance, room layout EXPLODING JOHNS! These horrendous, outdated, water-saving johns SHOCK your partner to death when flushed at night; they are 100 db when flushed. Also, the water smelled and tasted awful from the taps here - not sure why. PLEASE replace those johns with modern, quiet, water-saving johns - you GOTTA do this!
Staff was very helpful
The room was clean; the service was good; and the price was fair. All was fine.
The hotel was overrated by kayak. Breakfast was not great nor was there a place to sit.....
Bed Pillows Clean TV would not go above 25, which caused you to not be able to hear it over the AC. The bathroom faucet was so plugged with calcium that it was like using a squirt gun to wash your hands. The AC would not keep the temperature steady, so there were times when it was very hot and then very cold. The carpet was loose and looked old.
Had a little mishap with the room reservation but Melanie at the front desk was very helpful and went above and beyond to help us. We were even upgraded and given a bottle of wine. The hotel was clean and the bed was comfy! Will definitely stay here again-- we will just book from hotel directly!! The breakfast was very good except for that bacon. ..If you could call it bacon. It was pretty nasty. And also our room had a funny smell to it when we first walked in. Also, it would have been nice to have some bottled water in the room since I was unable to find the vending machines on my floor.