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Location Torn carpet, mold in bathroom, very low beds (typical of water beds in the 70s) noisy fan on heat pump, expensive breakfast buffet. We will not stay again.
It was so nice everything about this hotel was great . Has been me and my boyfriend's favorite hotel up to now . Everytime we go there we get great rooms . And there service is great as well There wasn't one thing I didn't like about this hotel . The only thing I wish that this hotel and other hotels offered was making a reservation online being able to get the options to there guest once arriving if they want to pay cash or with a credit card but it automatically charges a credit card upon making a reservation online .
Close to the freeway, making it easy off and on. Near to other eating places and shopping. The breakfast buffet was not that good for the price of $30 plus tip. The service however, was good. The bed were to low, making it difficult to get in and out of the bed. The room was clean and confortable.
I had a small issue ( the room next door was having some kind of party) normally I'd go with the flow... But I'd been in Vegas all week for work and i just wanted some peace and quiet. I called downstairs, they moved me from the 5th to the 9th floor and gave me 2 drink vouchers. Great price, I stayed in a hotel the night before at 2 times the price and it wasn't half as nice. I will be staying at the Doubletree Monrovia next time I'm in LA.
The hotel is very quite in nice busness area, safety and secure nearby alot of restarents, The hotel A/C very old type with some noise, The worker in the in the restarent during breakfast time they are not to the level for trealing the people
Large, clean room, comfortable bed I think I should have been told that work was being planned for the front of the hotel. Carrying heavy gear around the corner to the side entrance was very inconvenient. Could not take advantage of the breakfast offered because I had to leave for work before breakfast started. Need to expand hours to accomodations earlier hours.
Terrible road noise!!!
Convenient location Not real clean. Breakfast was not very good.
It's next to the freeway The carpet in the room was extremely dirty and the man on the phone was not helpful when I called regarding an issue I had over the phone.
Very nice for the price.
I like the room it was more then I accapt
We liked the size of the room and locaion and price. Our last nite there were small ants in the bathroom and we forgot to tell the front desk. Breakfast was not very good. Food items were hard and seemed to be a day or more old.
nothing! I did not like that the cable channels had no signal the whole time, there was a big piece of carpet missing and it smelled stale and the renovation noise and I was not informed of any renovations when I booked my room
Love Hampton inn always nice
The location is very convenient. Room is clean and has a microwave. The pool is good. If your skin is very sensitive then stay away. My baby's skin became red and he scratched all night
We had a warm welcome at this hotel, friendly staff, the breakfast was really good compared to others we've been. It's not expensive and worth every dollar. I really recommend!
Chan, friendly, and accommodating. And a great breakfast to boot.
Better value than the Westin in Pasadena where we usually stay. Will make the Hampton Inn in Arcadia our go to hotel when we are visiting family in the area.
Good service at desk; very clean rooms; location was convenient-easy access to major highways; great variety of shops in the area.
Bed was comfortable and clean. I've stayed at many Hampton Inns all across the USA. This one is the worst of the bunch. Staff not friendly .... not once did I see any employee smile. Nobody at front desk for check-in at 630pm, had to wait 4-5 minutes for desk person to arrive. Room was pretty worn-out and dirty, especially the carpet. "Complementary" Wi-Fi was incredibly slow; wanted to download a movie for my flight the following day, took ALL NIGHT to download 30% of the film. Staff would not deliver room receipts under door as with 99% of all other hotels, had to checkout at front desk, desk attendant appeared upset that I was bothering him for my receipt! Breakfast tasted like plastic.. Paid $169 for this quality experience, color me ripped off.
Cleanliness and accessibility to resturants, walking distance
The location of the room first floor by the elevator. You heard all the noise. The toilet made a loud noise when used or it run. Told the staff,.,
Forgot a backpack full of clothes r here, even though I didn't get a call from the hotel (even though the staff must have found it and I could have come back for it) when I did call and inquire they said they had found it and will courier it back. Other than that comfortable stay, good breakfast, though the room we had - 413 was small.
Convenient location, friendly staff, ample parking, multiple breakfast selections and clean rooms Lack of electrical outlets in room and inconsistent location of available outlets
Nice clean property, free parking, free wi-fi , good breakfast and not too far from Los Angeles universal studios After 9:00 pm almost everything is closed only restaurant open was a place called BJ's food was pretty good with a good selection
I stayed here for a night; expected to have terrible night but it turned out to be a decent stay. I would certainly recommend to my friends.
Location is very nice Clean and open area. There are no electric kettle to make water hot
Cheap room, free wi-fi, easy check in and out, easy to get 5 dollar deposit back Clean room mostly, fridge and microwave included. Bed was fine for a hotel Someone brought ironing board and iron on request Shady motel area and other guests were shady. Wi-fi speed and reliability very poor. 5 Dollar deposit for entry card is silly Soft pillows with no support. Didn't come with ironing board and iron originally