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Very nice hotel for the money.
The hotel is beautiful! The beds are comfortable and who doesn't love breakfast included.
/The room was large and neat with an outdoor deck. Bathroom was warm. Must have radiant heat. Nice decor. Desk clerks very helpful. Spots on the rug. No refrigerator or microwave. Did have use of the one in the breakfast area. All fabric items were wrinkled. Could not figure out the Keurig coffee machine. Alarm clock didn't work.
Great place to stay. Breakfast was wonderful and filling. The location was very convenient. I would stay here again.
this place delivers little extra in every way… extra clean love the ping-pong table
i like the hotel, it was beautiful, I enjoy the water fall, coy fish, the hotel grounds very nice. the breakfast excellent... P.S. I like being on the firs floor. that provided us a great access to the beautiful scenery the hotel has to offer. I did not like the room. it was not what I expected from a beautiful hotel. the living room had a big conference table, it fell like I was at an office, that made it very uncomfortable, we wanted a private place to hangout but with the big table and office chairs, it was not possible. we ask the staff " a guy" for the room to be change but the staff member, that we ask, he told us we need it to pay an additional $50. I you can see as was not away in business nether was I meeting with other people for biasness. the staff member made a remark that my room was book by you guys and that they could not change any!!!
Spacious Rooms Cost, long walk to room
The indoor waterfall and koi pond, part of their tropical atrium, are really unique. They have substantial snacks in the evening and great breakfast.
Nice place for families Couldn't control air conditioning to get colder
Very quiet and always appreciate the breakfast and happy hour! Wish the train was operating to Sonoma. Still a few months away. That will be awesome.
Nice location and a beautiful lobby. Quiet. Very large rooms that can comfortable fit 4 people. Liked the complimentary treats during the midday to evening. Each room has 2 rooms, each with its own hdtv. Comfortable beds with nice sheets. I used the fridge, which worked very well and kept my drinks very cold. It was obvious it hadn't been cleaned from the previous guests. The facility was dirty. Literally. There was urine on the seat and toilet paper in the bowl. The backs of earrings were on the counter and we only had one set of towels for a room meant for two people. I called to have it cleaned and it took them over an hour to send anyone. And when they did, after I'd called a second time to remind them, the maid merely flushed the toilet and left without cleaning anything. I requested to have my room switched but the person at the front desk said they were fully booked. So I was out of luck and decided to stick it out. Later that night I realized the ironing board and doors to the armoire were broken. Yet another disappointment. The next morning I was out of the room by 9:45 am. I came back just before 3 pm and found my room hadn't been cleaned. I waited over an hour before the maid knocked on my door. She walked in, made the beds, took away the wet towels, and within 10 minutes she left. She never touched the counters, vacuumed, or disinfected the bathroom. Then, to no surprise by this point, I went to use the complimentary microwave and found it a mess. It had obviously been used many times and never been cleaned. Luckily the first maid left a roll of paper towels by mistake. I cleaned it myself. If I stay here again, I'll have to remember to bring Clorox bleach, a sponge, rubber gloves, paper towels and air freshener. I'll keep my usual tip to cover my extra expenses. And it's 2015 Embassy Suites. What hotel doesn't offer complimentary wifi?! Especially at nearly $200 a night.
The room design, hotel layout, coy ponds, happy hour, breakfast, pool, honor bar style shop. It's a little run down and the bar closes early. It seems like it should be open later on weekends. Especially when there are no other options near by.
The staff was very friendly. Internet wasn't free for me.
It's a clean, well-kept facility with a good location. The bed was comfortable and the price was reasonable. The structure magnifies noise, and the hotel doesn't discourage it, with loud parties and conversation continuing past midnight. The fitness room is small and one of the four machines broken throughout our stay. A calamity one morning canceled the highly touted breakfast, with no acknowledgment or discount by the hotel. Internet access is $10 per day. It's fine, and I confess that I haven't stayed in a better full-service hotel in the area, but there is no reason to look forward to staying at this property.
Clean, quiet and comfortable! Great happy hour and full breakfast To holder is behind the user! Awkward!!
The room itself was nice. Cigarette butts on the landing outside our room door when we first walked up. The table and chairs was placed right in front of the AC unit which blocked the air so I moved it.
It was convenient to freeway and had a little kitchen. With kids that is very helpful. Also nice and quiet. They have a complimentary breakfast as well. The staff are very nice and accomodating No
Friendly staff, spacious room with kitchenette; definitely more than the 1 star it was rated. Bathroom needs some maintenance - rust, cracked floors, etc.
Location for my purposes Breakfast had a good selection of protein (eggs and various meats), but microwave needs updating. And, would have appreciated some fruit.
The staff is great, very helpful. The room was well furnished with everything I needed. I had 2 early days, and they opened the complimentary breakfast over 30 min. early for me both days. I had a non-smoking room, but it was obvious that it used to be a smoking room, I could smell stale cigarettes clearly. Not a big deal though.
Newly remodeled rooms look like Vegas. Very clean, comfortable and stylish. Will stay again. None.
This guest did not leave comments about this hotel.
Nicely re modeled Great service
The night person refused to talk to me.
Nothing The air conditioner did not work
I thought they did virtually all of the little things well: The check-in and check-out were courteous and efficient. There were enough towels, and they were of good quality. The shower worked well, had plenty of hot water and was high enough. The bathroom amenities (soaps, body wash, shampoo, conditioner and mouthwash) were very nice. The iron and ironing board worked well. The windows, curtains and HVAC system worked well enough. Despite being close to the freeway, the noise level was acceptable. The bed was large and the mattress was new and comfortable. It's both minor and personalized, but I found all four of the bed pillows strikingly uncomfortable.
We loved it here and will stay here again everytime we need an overnight in the city! It was perfect for catching the Larkspur ferry as its just minutes away. This made our Super Bowl activities that much easier. The owners were fantastic and made us feel like family. Can't wait to come back!!!
Huge room, wonderful beds, quiet, updated facilities, friendly management Breakfast/snack area was small
Great staff, clean quiet room, ample parking.
Great customer service! Nothing!
The Marin Lodge was charming and clean and completely redone recently. Rooms were cozy and comfortable with nice accommodations and we will be back!! Would HIGHLY recommend staying here!