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* It was clean * Staff was friendly * Bed was comfortable * Paid extra for a private "patio" which turns out to be a table and chairs outside the front door adjacent to parking lot (don't recommend you choose this upsell). * Faux-wood floors (I prefer carpet) * Tiny bathroom - only sink is in main room * Wall-mounted shampoo and soap dispensers (soap dispenser was empty for my shower) * Have to go to pool to get to ice machine
I was unable to go to Casa Ojai Inn because my childcare fell through. When I tried to cancel Kayak wouldn't let me even though I'm sure the inn would have been able to book the room 36 hours in advance on a popular summer weekend. I will not be using Kayak to book anymore.
The hotel was very nice. We had paid in advance (November) for a date in May. In March we received a phone call from Kayak or their 3rd party telling us we would have to move to a hotel in Ventura since they had over booked the hotel. We were very upset since we had made reservations very early. We were told by that 3rd party that if we didn't move then we could cancel. After several phone calls and emails we were finally able to stay. The good thing was that the hotel had us in their system as the reservation they had and they told us that they were not changing it unless we told them we were. When we arrived at the hotel, our check in took about a 1/2 hour because the credit card the third party gave to the hotel was not working. It was sorted out but was incenvenient.
We stayed overnight on our way down to LA airport so consequently required a restful stop. Casa Ojai Inn is very comfortable, the swimming pool is an added bonus. The self service breakfast good and the staff very pleasant - we would definitely use it again. Ojai is a really interesting place- great seafood restaurant & a brilliant second hand bookshop & a real Literary centre.
the staff was friendly and helpful; the room was good sized and clean with mostly good accomodations. There was a closet area without a clothes hanger rod and there were no towel bars by the sink or shower. Very inconvenient.
Staff, grounds, pool, hot tub. Well, the furnishings weren't my taste but that's just me. I usually like a more modern hotel.
We had a large group of friends. Everyone felt the hotel was na great deal. To begin with the staff was super friendly and helpful. The hotel was clean and the breakfast was a nice perk.
Consistently good, with little touches that show that staff and owners care about property and the environment. Very quiet and comfortable. Walk to shops and hiking. I stay here every time I'm in Ojai. Need bedside outlets to plug in phone and other accessories.
Clean, good-sized room, great bed, and friendly staff. 2 minutes from the middle of Ojai by car. Low-flow shower, but understandable in these parts.
quaint little motel with friendly staff, lots of charm
Nice upgrade to room interior. Pool and jacuzi were great! Best best best value for better than average room. Nice touch with free breakfast!!
The rooms were clean and the Casa Ojai Inn permitted pets.
The innkeeper was warm, welcoming, accommodating and very sweet with our toddler daughter. Room was clean and the room amenities were generous (e.g., bath products, snacks). Quiet and peaceful. Perfect walking distance to farmer's market and restos. late night street noise on ground floor but manageable with noise canation phone app.
Great room size, decor, location and quiet.
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Loved it! Was a great location to the main street where all the cute shops and restaurants are located. The suite was lovely, big, comfy king size bed. Fireplace in the livingroom, except it was 105 degrees while we were there. We'll be back!
A pool would be a great addition
Great location to uptown Ventura and the beach. Restaurants are within walking distance. Very noisy so don't plan to get a good night sleep
Was close to main street, freeway access. 1. Small round toilet seat installed on large elongated oval toilet was strange. 2. Water damage in bathroom between tub & wall with black mold was gross. 3. The only chair in room was a hard wood dining room type chair. 4. With reservations, it took 10 minutes for desk clerk to get checked in. 5. Skipped the breakfast offered, its the worst of any motel I have ever stayed at. 6. Homeless around the hotel parking lot.
Great location right in heart of downtown old town Clubs Restaurants night life walking distance Cool park adjacent to hotel local transients hanging out but harmless Close to beach and fwy Place has been great in the past lots of nice plants around patio and autrium Breakfast used to be good real eggs bacon sausage Now cheap as could be Super continental generic pastries if management could make cheaper I'm sure they would Went in morning to get coffee dispenser was out informed the clerk They copped a little attitude with me pulling them away from playing on fb I'm gruppy in the morning before my coffee just pissed me off I returned to my room to use the coffe machine there Place is a great price for what it is But don't expect anything to be completly right I'm not one to rate things very often take much to please But if u include breakfast and know it's sucks least have some fuking hot coffee for your guest in the morning I love Ventura This place has eroded management orsomething has dramatically changed for the bad here I hope the owner pulls his or her head out of there ass fixes it Place has lots of character history and charm to the city of Ventura to just throw this very neat partially converted old firehouse down the drain I hope I see better reviews in the future Save the clock tower lol Staff extremely poorly trained Bad moral Obvious owner manager has changed from the past I speak from the heart if you don't like my grammar or punctuation Too bad Is what it is Love America buy American
The staff was extremely friendly and helpful. The shower in my room was broken, and the staff changed my room easily. The location was perfect! All of the downtown nightlife is walkable from the Clocktower, including a top notch whiskey bar across the courtyard. Value of accommodation for the price is exceptional. Free breakfast buffet was a joke. Paid extra for a "nicer" room with a balcony, was originally booked into a room on the first floor. Patio is different from balcony. My first room had plumbing issues with the shower. The type of issue that the last guest probably complained about. Since it was not fixed before this room was sold again, I was given a poor impression of this hotel's standard of service.
They showed us to a adorable king size bedroom with a fireplace running! It was quaint! But we needed two queens. We got a very large room with lots of Windows! Breakfast had no juice. Hardly any food left. A little worn out. No mattress on the hideabed. No keys so we had to be taken to our room. Desk clerk was awesome though.
Great and helpful staff. Within walking distance to downtown and beach front, literally a block away. Wonderful location. Definately coming back. Some homeless around the area but they're really peaceful and keep to themselves. Nothing to worry about :)
Good downtown location Advertised wine and cheese served which was not the case, no internet available in rooms, rooms could use updating.
Location, friendly staff, clean room, amenities, very quiet. No parking due to an event next door we were unaware of. Given parking pass for adjacent lots but were refused entrance.
I've stayed here several times. It's close (waking distance) to downtown, restaurants, bars and the beach. Room was clean, great balcony. Breakfast is marginal but they do have coffee and juice and sometimes eggs if you want to risk ptomaine poisoning, LOL. Staff is always overwhelmed although they try to help. Ice machine never working but you can get all you want at the restaurant next door. Don't go roaming around outside late at night, really sketchy area although the hotel grounds are locked up tight. Parking is really tight on holiday weekends but they always find something for you.
Nothing Everything was bad here, black mold in the bathroom free breakfast consisted of runny powder eggs stale bread and the creamer was out dated. The gal at the front desk was continually apologizing I felt bad for her. This hotel is next to a park and the parking is shared with a public parking lot that was full of homeless people. At night we could hear people fighting in the park which was right out side our room there was a 6 foot fence that separated the window in our room and the homeless people continued to look over it into our window we complained to the front desk but was told nothing could be done because they didn't own the park and it was a public area. Good thing we were only staying one night
The front desk girl Nicole made you feel at home and was very kind and welcoming.
Loved the cabin like room and wonderful log bed! Only 1 lamp worked and had only about 5 min of warm shower water.
Very chill, relax vibe. Make yourself at home feel Coffee with almond milk available in the front desk Bar Kitchen had all the supplies you needed Nice decor Swimming pool was closed for health code violation. Hotel never disclosed it publicly. TV didn't work but with staff not being there at night, couldn't get it fixed till the next day Loud creaking noises everywhere made for a uncomfortable night's rest.
Great location, fun vibe, great bar and pool party, free bike rentals, cool decor Pillows could be more comfortable
I liked the Jacuzzi and the fact it was in Ojai, California where my son now lives. The staff was pleasant when they were there. The little garden as you enter had interesting cacti. There was loud rock music playing both Saturday and Sunday night making sleep hard and guests were still partying after the bar closed on Sunday at 11 p.m. The bar is located in the cove where all the rooms are making noise unavoidable. There was no service at night with the staff coming in at 8 am. Before that, you were on your own. There is NO breakfast period. Finally, the rooms all look out on the gravel parking lot, so there were no oases to look out and enjoy the nature of Ojai.
friendly, helpful staff....especially Alice!
Best Western Inn was a great place to stay for get-away weekend. The whole staff was friendly and also very helpful with giving tips for where to go during our stay.
Walking distance to downtown Some questionable people hanging around outside
Room was nice and spacious for my family. Excellent location from beach and downtown area. Excellent value
Remote controlled air was wonderful. Very comfortable mattress!! Best sleep I've ever had in a hotel. Construction was underway at the hotel so we had to park far away. The food was ok.
Clean and comfortable
Free breakfast with all the fixins. Close to main street. Inside lobby had a fresh 60s vibe. The rooms looked redone. Outside parking lot and face of hotel looking very rundown and tired. I don't feel like I got what I paid for. Could have gone to the motel 6 and paid a lot less. Plus some unsavory folk lurking about.
Room looked like it was recently remodeled. Room was located next to train tracks. Didn't notice at night but In the evening.
The room was clean and appeared recently renovated. I liked the microwave and refrigerator in the room. Breakfast was a plus. I heard the train both nights as I arrived at the hotel, but not while I was in my room.